Executive Response Specialist jobs in Gresham, OR

Executive Response Specialist provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Being an Executive Response Specialist reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Additionally, Executive Response Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. The Executive Response Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Executive Response Specialist typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Dispatcher - Security and Alarm Monitor/Response
  • First Response Security
  • Beaverton, OR FULL_TIME
  • Position: Dispatcher

    Location: 4970 SW Griffith Dr, Beaverton, OR 97005

    Schedule Available:

    • Wednesday - Friday 0000-0800; Saturday & Sunday 2300-0700

    Pay: Starts at $17/hr

    **Merit based pay raises! Additional licenses and certification obtained, along with additional years of experience, determine pay rate within this range. If you have zero years of experience, you will start at $17/hr**

    Benefits:

    • Training, resources, and continued support for your role
    • Company provided uniforms
    • Health|Dental|Vision – 80% paid by company
    • 401K with 50% employer contributions up to 5% of salary
    • PTO, Vacation and Paid Holidays
    • Paid Volunteer Time
    • TriMet Monthly Pass – 50% paid by company
    • Fitness Gym Reimbursement up to $30/Month (Keep your current gym!)
    • Employee recognition, awards, employee of the month, Annual Holiday and Summer parties, and team-building activities
    • Career advancement and raises for longevity – we have employees who’ve been with us for over 20 years!

    About First Response:

    First Response is a family-owned business founded right here in Oregon over 30 years ago. We take pride in serving our community, delivering true peace of mind by providing life-safety and security solutions to businesses and homeowners alike. Our approach is unmatched and stands out against our competitors here in the Northwest: We're the only security company that can install electronic detection hardware, provide physical security, and own and operate our own security and dispatch monitoring center. Through our unique and all-encompassing business model, we have built a strong reputation, allowing us to become the LARGEST locally owned security companies in Oregon!

    Check out our website: www.fr-inc.com

    What You Bring:

    As a Dispatcher, you are the first person that community members are in contact with. We are looking for individuals who have a heart and truly want to make an impact in their local community. An ideal candidate for this position will be interested in the safety and well-being of others and are willing to go that extra mile to ensure security.

    • Empathetic approach to a variety of calls
    • Basic computer, Internet, phone, and average typing knowledge/ability
    • Dedication to safety and problem solving; you are our first impression!
    • High emotional intelligence
    • Ability to multi-task and pivot from situation to situation
    • Ability to pass a background check and a drug screen
    • High school diploma or equivalent

    Duties and Responsibilities:

    • Electronically process medical, burglary, and life safety alarm signals and dispatch them to appropriate response personnel
    • Monitor and accurately record the time that all calls are received, as well as when they are dispatched, the time that the officer goes en-route, arrives, and clears the call
    • Monitor two public radio channels of communications for officers in need of back-up or assistance of any kind; act as stand-by for any issues that may arise
    • Monitor Portland’s Employee 3000 line to ensure that all on-site officers have logged in at their appropriate sites and are on time
    • Answer all incoming telephone calls and transfer calls according to documentation provided by the caller
    • Provide hourly status checks for on-site security officers
    • Complete and assist with any special projects or directives from the Central Station Manager

    Made it this far? Schedule a phone interview after submitting your resume: https://calendly.com/firstresponseinc/30min

    The most important thing you should know about iWatch Communications and First Response is that we care about you. We know that the best way to take care of our customers is to first take care of our people. By joining our team, you’re joining a team of kind and compassionate change-makers.

    iWatch Communications and First Response Security provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

    Job Type: Full-time

    Pay: From $17.00 per hour

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Health insurance
    • Paid time off
    • Referral program
    • Vision insurance

    Schedule:

    • 8 hour shift
    • Every weekend
    • Holidays
    • Overnight shift
    • Overtime

    Experience:

    • Typing: 2 years (Required)

    Work Location: In person

  • 12 Days Ago

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Crisis Intervention Specialist - Behavioral Health Response Team
  • Legacy Health
  • PORTLAND, OR FULL_TIME
  • Overview Relocation assistance available for employees new to Legacy. This position will be a member of one of Unity’s Behavioral Health Response Teams (BHRT) and located at Emanuel and Good Sam hospi...
  • 20 Days Ago

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Crisis Intervention Specialist - Behavioral Health Response Team (BHRT)
  • Legacy Health
  • PORTLAND, OR PART_TIME
  • Overview Relocation assistance available for employees new to Legacy. This position will be a member of one of Unity’s Behavioral Health Response Teams (BHRT) and located at Emanuel and Good Sam hospi...
  • 14 Days Ago

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Executive Director Specialist RN
  • Gentiva
  • Oswego, OR OTHER
  • Our Company Gentiva Hospice is member of the Gentiva family - an industry leader in hospice, palliative and personal home care. Our place is by the side of those who need us, offering physical, spirit...
  • 2 Days Ago

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Cosmetic Merchandiser (2023-30181)
  • Apollo Retail Specialist
  • Gresham, OR PART_TIME
  • Cosmetic Merchandiser (2023-30181) $16-$18/HR As a cosmetic merchandiser, you’ll take on project-based work to ensure cosmetic products, graphics, and displays are visually appealing to attract and en...
  • 8 Days Ago

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Executive Director Specialist Non RN
  • Gentiva Hospice
  • Oswego, OR FULL_TIME
  • Our Company Gentiva Hospice is member of the Gentiva family - an industry leader in hospice, palliative and personal home care. Our place is by the side of those who need us, offering physical, spirit...
  • 17 Days Ago

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0 Executive Response Specialist jobs found in Gresham, OR area

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Expert Transportation Security Officer - Security Training Instructor
  • Transportation Safety Administration
  • Portland, OR
  • ** Expert Transportation Security Officer - Security Training Instructor** **Department of Homeland Security** **Locatio...
  • 3/28/2024 12:00:00 AM

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Continuous Improvement Specialist
  • The Judge Group
  • Portland, OR
  • Our client is currently seeking a Continuous Improvement Specialist in the Salt Lake City area.Responsibilities: Effecti...
  • 3/28/2024 12:00:00 AM

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Virtual Assistance | Side Hustle Expert
  • Fud
  • Portland, OR
  • We are looking for a Virtual Assistance Expert to conceptualize and create engaging content for our freelancer community...
  • 3/26/2024 12:00:00 AM

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Sales and Service Expert>
  • 24 Hour Fitness
  • Vancouver, WA
  • 24 Hour Fitness - 13019 NE Fourth Plain Blvd [Guest Service / Front Desk] As a Sales and Service Expert at 24 Hour Fitne...
  • 3/24/2024 12:00:00 AM

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Customer Support Specialist - Work From Home>
  • Zip
  • Portland, OR
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Up to $75K per year / Full health, vision & dental / Apple equipm...
  • 3/24/2024 12:00:00 AM

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Marketplace Operations Specialist
  • Insight Global
  • Beaverton, OR
  • Marketplace Operations (MPO) Specialist Hybrid (3x a week onsite in Beaverton) 6-month contract Pay Rate: 25-31.70/hr. M...
  • 3/24/2024 12:00:00 AM

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Sleep Expert - Sales
  • Mattress Firm
  • Hillsboro, OR
  • Now Hiring! Sleep Expert – Sales Is your current job a nightmare? Make it a dream! Mattress Firm The most trusted author...
  • 3/20/2024 12:00:00 AM

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Sleep Expert - Sales
  • Mattress Firm
  • Beaverton, OR
  • Now Hiring! Sleep Expert – Sales Is your current job a nightmare? Make it a dream! Mattress Firm The most trusted author...
  • 3/18/2024 12:00:00 AM

Gresham /ˈɡrɛʃəm/ is a city located in Multnomah County, Oregon, in the United States, immediately east of Portland. Though it began as a settlement in the mid-1800s, it was not officially incorporated as a city until 1905; it was named after Walter Quinton Gresham, the American Civil War general and United States Postmaster General. The city's early economy was sustained largely by farming, and by the mid-20th century the city experienced a population boom, growing from 4,000 residents to over 10,000 between 1960 and 1970. The population was 105,594 at the 2010 census, making Gresham the four...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Response Specialist jobs
$51,840 to $68,515
Gresham, Oregon area prices
were up 3.9% from a year ago

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