Executive Response Specialist jobs in Hastings, NE

Executive Response Specialist provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Being an Executive Response Specialist reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Additionally, Executive Response Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. The Executive Response Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Executive Response Specialist typically requires 2 to 4 years of related experience. (Copyright 2020 Salary.com)

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16 Executive Response Specialist jobs found in Hastings, NE area

Hastings is a city and county seat of Adams County, Nebraska, United States. The population was 24,907 at the 2010 census. It is known as the town where Kool-Aid was invented by Edwin Perkins in 1927, and celebrates that event with the Kool-Aid Days festival every August. Hastings is also known for Fisher Fountain, and during World War II operated the largest Naval Ammunition Depot in the United States. It was chosen because of it centralized location from North to South and East and West in the country. This made it quicker to send ammunition by train to wherever needed. According to the U...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Response Specialist jobs
$42,004 to $55,517
Hastings, Nebraska area prices
were up 0.8% from a year ago

Executive Response Specialist in Spartanburg, SC
Supports and sustains a positive work environment that fosters team performance through own work and behavior.
March 31, 2020
Implements procedures to ensure consistency and continuous improvement activities.
May 04, 2020
Supports and sustains a positive work environment that fosters team performance through own work and behavior.
May 06, 2020