Executive Response Specialist jobs in Hilo, HI

Executive Response Specialist provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Being an Executive Response Specialist reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Additionally, Executive Response Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. The Executive Response Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Executive Response Specialist typically requires 2 to 4 years of related experience. (Copyright 2020 Salary.com)

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7 Executive Response Specialist jobs found in Hilo, HI area

Hilo (/ˈhiːloʊ/; Hawaiian pronunciation: [ˈhilo]) is the largest town and census-designated place (CDP) in Hawaii County, Hawaii, United States, which encompasses the Island of Hawaiʻi. The population was 43,263 at the 2010 census. Hilo is the county seat of the County of Hawaiʻi and is in the District of South Hilo. The town overlooks Hilo Bay, at the base of two shield volcanoes, Mauna Loa, an active volcano, and Mauna Kea, a dormant volcano and the site of some of the world's most important ground-based astronomical observatories. Much of the city is at some risk from lava flows from Mauna ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Response Specialist jobs
$46,609 to $61,603
Hilo, Hawaii area prices
were up 1.9% from a year ago

Executive Response Specialist in Spartanburg, SC
Supports and sustains a positive work environment that fosters team performance through own work and behavior.
March 31, 2020
Implements procedures to ensure consistency and continuous improvement activities.
May 04, 2020
Supports and sustains a positive work environment that fosters team performance through own work and behavior.
May 06, 2020