Executive Response Specialist provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Being an Executive Response Specialist reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Additionally, Executive Response Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. The Executive Response Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Executive Response Specialist typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
Are you a results-driven sales professional with a passion for the restoration industry? Burke's Restoration is seeking a dynamic Sales Representative to join our team and contribute to our growth and success. As a Business Development Manager in the restoration business, you will play a crucial role in generating leads, building relationships with clients, and driving revenue for our organization. This is an exciting opportunity to showcase your sales expertise and make a significant impact in a thriving industry.
Key Responsibilities:
Qualifications:
Requirements:
Salary range: $55,000-$65,000 base plus uncapped Commission
Potential earnings income of $100,000 plus!!
Benefits:
If you are a proactive and ambitious sales professional who thrives in a competitive industry, this is the perfect opportunity for you. Join our team as a Sales Representative and be part of a dynamic organization that values growth, innovation, and customer satisfaction. Apply today to take the next step in your sales career within the restoration business.