Executive Response Specialist jobs in Kahului, HI

Executive Response Specialist provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Being an Executive Response Specialist reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Additionally, Executive Response Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. The Executive Response Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Executive Response Specialist typically requires 2 to 4 years of related experience. (Copyright 2020 Salary.com)

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13 Executive Response Specialist jobs found in Kahului, HI area

Kahului is a census-designated place (CDP) on the island of Maui in the U.S. state of Hawaii. It hosts Maui's main airport (Kahului Airport), deep-draft harbor, light industrial areas, and commercial shopping centers. The population was 26,337 at the 2010 census. Kahului is part of the Kahului-Wailuku-Lahaina Metropolitan Statistical Area which includes nearby Wailuku and the town and former whaling village of Lahaina. The retail center for Maui residents, Kahului has several malls and major stores (including department stores in the Queen Kaahumanu Center); other significant groupings of stor...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Response Specialist jobs
$46,674 to $61,687
Kahului, Hawaii area prices
were up 1.9% from a year ago

Executive Response Specialist in Spartanburg, SC
Assists in the identification, assessment and resolution of complex issues/problems.
October 06, 2019
Maintains appropriate level of process knowledge in order to assist customers and avoid escalation.
December 23, 2019
Supports and sustains a positive work environment that fosters team performance through own work and behavior.
January 01, 2020