Executive Response Specialist jobs in Medford, OR

Executive Response Specialist provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Being an Executive Response Specialist reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Additionally, Executive Response Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. The Executive Response Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Executive Response Specialist typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Ground EMT Cal-Ore Life Flight
  • Global Medical Response
  • Brookings, OR FULL_TIME
  • CCT/Wheelchair EMT-Basic- Crescent city, CA

    Cal-Ore Life Flight

    Approximate hourly starting rate, $16.50 - $19.00/hour

    Position Summary:

    The Cal-Ore Life Flight CCT/Wheelchair EMT-Basic provides customer oriented high-quality patient care in a safe and efficient manner. The Emergency Medical Technician (EMT-B) is responsible for the pre-hospital care and transportation of the sick and injured patient. In every situation, the EMT-B does what is right for the patient based on a thorough assessment and implementation of appropriate care. The EMT-B will function at the basic life support level and perform procedures consistent with his or her training level. The EMT-B must comply with all requirements for training and re-certification, which shall follow the current policies of the company, State of Oregon Health Division and OSHA.

    Essential Duties and Responsibilities

    • Delivers customer oriented, high quality care to each patient throughout the transport process.
    • Responds to calls of emergency and non-emergency medical services.
    • Drives and operates an ambulance in a safe manner.
    • Performs basic life saving techniques and other care to critically sick and injured patients.
    • Utilizes Cal-Ore Life Flight clinical protocols to provide high-quality patient care.
    • Demonstrates cognitive and motor skills necessary to perform EMT-B scope practice policies and procedures.
    • Monitors, records, and reports to receiving staff, patient condition and response to interventions.
    • Participates in training sessions and attends classes in emergency medical treatment and related subjects.
    • Represents Cal-Ore in public relations and safety in-services to improve awareness and safety.
    • Other duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, either/or orally or writing.

    Job Requirements and Qualifications

    Qualifications

    • High School diploma
    • Must hold and maintain a current valid Driver's License with a clean driving record in accordance with Company policy.
    • Current unrestricted EMT-B license in the State of practice. (Oregon position: must possess Oregon EMT-B license 30 days of date of hire.)
    • Current AHA BLS.

    Requirements

    • Must be 18 years of age.
    • Accountability for strong customer service.
    • Ability to communicate professionally, effectively and persuasively both orally and in writing at levels in the organization.
    • Ability to maintain composure under pressure.
    • Works efficiently and accurately with frequent interruptions, and set and reset multiple priorities.
    • Must have a good driving and criminal record.
    • Must be able to pass a company background investigation and physical examination.
    • Remains cognizant of local EMS county protocols and requirements.
    • May participate in public relations events and safety in-services.
    • Considerable knowledge of company ambulance operations, tools, equipment and their proper use.
    • Presents a professional image (on and off duty) as a Cal-Ore Life Flight team member.
    • Maintains a positive team attitude with law enforcement, fire-rescue, hospital staff, co-workers and all other medical personnel.
    • Has the ability to work independently and tolerate high stress levels while maintaining a good rapport with co-workers.

    Physical Requirements:

    • Requires activities requiring a moderate amount of standing, sitting, and walking.
    • Able to conduct activities requiring a moderate to rigorous amount of static pushing, pulling, reaching and lifting (knuckle height and ankle height).
    • Capable of lifting 75lbs floor to bench height.
    • Ability to lift and carry patient over rough or uneven terrain.
    • Ability to bend, strain, stretch, contort, push, pull, twist, carry, walk with weight, or lift to remove a patient from a motor vehicle and place the patient on a stretcher.
    • Ability to drive an ambulance during both day and night, using depth perception and peripheral vision in emergency situations involving speeds in excess of the posted limits, in congested traffic and in unsafe road conditions caused by factors such as fog, smoke, rain, ice and snow.
    • Ability to complete EMS and emergency rescue functions and tasks that are physically demanding.
    • Ability to respond to an alarm; must wake and go from a sound sleep to full activity and exertion within a matter of minutes.
    • Ability to hear and orally respond to verbal orders, calls for assistance and radio communications
    • Ability to prepare incident reports and medical reports, either by hand or computer, using proper detailed descriptions and appropriate grammar.
    • Ability to interview people and go to gather information on their medical history or circumstances surrounding an incident.

    Environmental Conditions:

    The CCT/Wheelchair EMT-Basic duties are performed in indoor and outdoor environments. The EMT-B may be exposed to routine office noises, moderate electrical or mechanical hazards.

    Protective Equipment:

    • Leather or Nomex boots
    • PPE - latex gloves, goggles, and HEPA mask

    Work Place Conditions:

    The CCT/Wheelchair EMT-B works both in the office and remotely, during transits, to and from the required patient locations, including airport, hospitals or other related clinical or healthcare destinations.

    Work Schedule:

    The current standard shift at Cal-Ore for ground crewmembers is 40 - 70 hours per week.

    Reporting Relationship:

    The EMT-Basic reports directly to the Operations Supervisor/Clinical Education Director.


    EEO Statement

    Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing for individuals with a disability.

    Check out our careers site to learn more about our benefit options.


    EOE including Veterans and Disabled

     

  • 11 Days Ago

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Fire and Life Safety Manager - Rural Metro Fire
  • Global Medical Response
  • Grants Pass, OR FULL_TIME
  • Fire and Life Safety Manager IMMEDIATELY HIRING! FIRE AND LIFE SAFETY MANAGER FULL-TIME Opportunity $55,000-$65,000/average annual compensation) Job Summary: The Fire & Life Safety Manager administers...
  • 13 Days Ago

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Paramedic - Grants Pass
  • Global Medical Response
  • Grants Pass, OR FULL_TIME
  • We are now hirinig Full and Part Time Paramedics. We're hiring Paramedics that are passionate about delivering compassionate, high-quality service and basic, as well as advanced, patient care to our c...
  • 6 Days Ago

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Paramedic Basic - Grants Pass
  • Global Medical Response
  • Grants Pass, OR FULL_TIME
  • We are now hirinig Full and Part Time Paramedics. We're hiring Paramedics that are passionate about delivering compassionate, high-quality service and basic, as well as advanced, patient care to our c...
  • 20 Days Ago

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EMT Basic - Grants Pass
  • Global Medical Response
  • Grants Pass, OR FULL_TIME
  • Now hiring full and part time EMTs! SUMMARY: Responds to emergency and non-emergency calls and delivers high quality patient care and customer service within the prescribed scope of practice, establis...
  • 20 Days Ago

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Executive Producer
  • KOBI-TV NBC-5
  • Medford, OR FULL_TIME
  • KOBI-TV NBC5 in the beautiful Rogue Valley is looking for an Executive Producer for our NBC5 newscasts. Medford is located on the I-5 corridor just a half hour north of the California border, about 4....
  • 10 Days Ago

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0 Executive Response Specialist jobs found in Medford, OR area

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Sales Specialist
  • Sweed Machinery
  • Gold Hill, OR
  • Sweed is a top manufacturer of material handling equipment in the wood products industry, as well as the leading domesti...
  • 4/20/2024 12:00:00 AM

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Expert / Master Level Diesel Technician / Mechanic - Medford, OR
  • Western Star Northwest
  • Medford, OR
  • Overview: Up to $2,000 signing bonus available for those with 3+ years diesel industry experience. Contact us for detail...
  • 4/20/2024 12:00:00 AM

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Customer Service Specialist
  • Russell Tobin & Associates
  • Grants Pass, OR
  • What are we looking for in our Customer Service Specialist? Job Title: Customer Service Specialist Pay: $16.00/hr. Sched...
  • 4/19/2024 12:00:00 AM

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Customer Service Specialist
  • Experis
  • Grants Pass, OR
  • Title: Customer Service Specialist Location: Westbrook Way Grants Pass OR 97526 US (100% onsite with possible future Hyb...
  • 4/18/2024 12:00:00 AM

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Patient Placement Specialist
  • Asante Health System
  • Medford, OR
  • Apply Now Save Job Saved Not Ready to Apply? Join Our Talent Network! Patient Placement Specialist Additional Position D...
  • 4/18/2024 12:00:00 AM

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Sales Operations Specialist-Medford, OR
  • Tekmanagement Inc.
  • Medford, OR
  • Job Description Job Description Tekmanagement, Inc has been locally owned and operated in the Rogue Valley for 40+ years...
  • 4/16/2024 12:00:00 AM

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Senior Hearing Aid Specialist
  • Costco
  • Central Point, OR
  • Job Description Oversees employees and directs operations of Hearing Center. Participates in Licensed Hearing Aid Dispen...
  • 4/16/2024 12:00:00 AM

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Bilingual Customer Service Specialist (Spanish)
  • Sherwin-Williams
  • Grants Pass, OR
  • Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their que...
  • 4/3/2024 12:00:00 AM

Medford is located approximately 27 miles (43 km) north of the northern California border at 42.3°N. According to the United States Census Bureau, the city has a total area of 25.74 square miles (66.67 km2), of which, 25.73 square miles (66.64 km2) is land and 0.01 square miles (0.03 km2) is water. The Pacific Ocean is about 75 miles (121 km) west of the city, and is the nearest coast. The nearest river is the Rogue River (8 mi or 13 km), and the nearest lake is Agate Lake (13 mi or 21 km). Nearby cities include Grants Pass, Klamath Falls, Ashland, Roseburg, Redding (California), and Crescent ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Response Specialist jobs
$49,802 to $65,819
Medford, Oregon area prices
were up 2.5% from a year ago

Executive Response Specialist in Petaluma, CA
Achieving a comprehensive response is done by working with Management across various business lines such as Compliance, Legal, Bankruptcy, Collections, Disputes, Underwriting, etc.
February 03, 2020
Executive Response Specialist in Minneapolis, MN
Office of the President (OOP) Executive Response Specialists are responsible for thoroughly researching, investigating, and responding to escalations relating to all aspects of Retail Payment Solutions.
January 02, 2020
Executive Response Specialist in Rockford, IL
Additionally, strong written communication skills are necessary as OOP Specialists are required to hand write letters to customers notifying them of the resolution of their complaint.
February 13, 2020