Executive Response Specialist jobs in North Charleston, SC

Executive Response Specialist provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Being an Executive Response Specialist reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Additionally, Executive Response Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. The Executive Response Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Executive Response Specialist typically requires 2 to 4 years of related experience. (Copyright 2020 Salary.com)

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12 Executive Response Specialist jobs found in North Charleston, SC area

North Charleston is the third-largest city in the U.S. state of South Carolina, with incorporated areas in Berkeley, Charleston, and Dorchester counties. On June 12, 1972, the city of North Charleston was incorporated and was rated as the ninth-largest city in South Carolina. As of the 2010 Census, North Charleston had a population of 97,471, growing to an estimated population of 108,304 in 2015, and with a current area of more than 76.6 square miles (198.5 km2). As defined by the U.S. Office of Management and Budget, for use by the U.S. Census Bureau and other U.S. Government agencies for st...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Response Specialist jobs
$42,989 to $56,819
North Charleston, South Carolina area prices
were up 1.5% from a year ago

Executive Response Specialist in Spartanburg, SC
Supports and sustains a positive work environment that fosters team performance through own work and behavior.
March 31, 2020
Implements procedures to ensure consistency and continuous improvement activities.
May 04, 2020
Supports and sustains a positive work environment that fosters team performance through own work and behavior.
May 06, 2020