Expatriate Administration Supervisor jobs in Concord, CA

The Position

If you want to grow your career as an HR professional, you’ve come to the right place!

Contra Costa County is a large organization with 27 Departments and over 10,700 employees! Responsibility for Human Resources functions is divided between the Department of Human Resources, the Labor Relations Division of the County Administrator's Office, and Human Resources or Administrative professionals assigned within each of the County's departments.

Our two largest departments in the County are the Employment and Human Services Department (EHSD) and the Health Services Department (HSD). Within each of these, there is a Departmental Human Resources Officer and various professional, technical, and clerical staff supporting Human Resources and Payroll needs.

The Departmental Human Resources Supervisor is a job designed to help support the HR needs of these departments. This role will collaborate closely with the Human Resources Department and the Labor Relations Division of the County Administrator's Office to ensure that HR service delivery in both departments is appropriately supported.

The Departmental HR Supervisors in both departments are responsible for coordinating and guiding the activities of a team of professional, paraprofessional, and administrative support personnel staff. They will play a vital role in the day-to-day oversight, as well as perform comprehensive personnel work and handle highly complex and sensitive projects and assignments to efficiently accomplish the organization's human resources goals and objectives.

Health Services Department
Contra Costa Health's (CCH) mission is to care for and improve the health of all people in Contra Costa County with special attention to those who are most vulnerable to health problems. Contra Costa Health is the largest department of County government, employing more than 4,250 individuals. CCHS provides high-quality services with respect to responsiveness to all. CCHS is an integrated system of health care services, community health improvement, and environmental protection. Health Services encourages creative, ethical, and tenacious leadership to implement effective health policies and programs.

CCH is searching for a seasoned, dynamic, and results-driven individual to serve as a Departmental Human Resources Supervisor. This is a newly created role where the ideal candidate will have the ability to shape and provide guidance and leadership to a team of Departmental Human Resources Analysts focused on leave administration assignments.

We are looking for someone who is:

• 
  A role model that personifies integrity and excellence! You will be an important part of creating a culture of transparency and accountability, focusing on continuous improvement.
• A strong relationship builder with excellent communication skills. You will be expected to create an environment where your team will strive and thrive, establish relationships across various departments and divisions, at all levels of the organization, and ensure that a consistent message is communicated to various audiences.
• Analytical and data-driven. You will be responsible for collecting and analyzing various HR metrics and making recommendations to improve and optimize human resources activities for your department.
• Interested in learning and developing their career. In this hands-on working supervisor role, you will work side-by-side with your team to identify opportunities to improve business processes and identify solutions to various organizational challenges.
• Customer focused. Your role will require you to understand your customer's operational needs and to be responsive and proactive when addressing those needs.
• Creative! You will need to be able to understand the challenges faced in a variety of HR disciplines, and proactively partner with various stakeholders to identify innovative solutions.
• Organized and results-driven. You will need to balance your work and multiple assignments and priorities for your assigned team in a fast-paced environment.

• Providing guidance and advisement to supervisory and management staff on leave administration issues and inquiries.
• Providing training, coaching, and mentoring to both new and existing departmental HR staff, and holding them accountable for meeting performance standards.
• Assisting the Departmental HR Officer with creating and maintaining policies, goals, and other metrics to measure the effectiveness of the team.
• Acting as an internal consultant working across all divisions and teams within your department to solve a broad array of personnel issues, formulating courses of action, and recommending solutions to the executive management team.
• Supervising a team of leave administration staff

• Every day brings a variety of work and opportunities to make a difference with the potential to impact the delivery of important public services.
• You will work with people who are passionate about their work and focused on continuous improvement and innovation.
• You will have the ability to be innovative and creative in designing and implementing new programs, processes, and tools.

• Your team will have varying levels of expertise, and some may require more support and guidance to be successful.
• You will need to learn to navigate through complex, sometimes outdated, and conflicting rules, policies, and labor agreements to assist others in reaching operational objectives.
• You will need to balance conflicting demands from various levels in the department and the County.

• Attention to Detail: Focusing on the details of work content, work steps, and final work products
• Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships
• Coaching & Developing Others: Supporting others in stretching and expanding their capabilities
• Delivering Results: Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks
• Handling & Resolving Conflict: Managing interpersonally strained situations
• Involving Others (Engaging Teams): Engaging others for input, contribution, and shared responsibility for outcomes
• Leveraging Technology: Applying technology for improvements in organizational efficiency and effectiveness
• Managing & Facilitating Change: Addressing key factors that influence successful organizational change
• Managing Performance: Ensuring superior individual and group performance
• Political & Organizational Savvy: Working skillfully with politics, procedures, and protocols across organizational levels and boundaries
• Professional & Technical Expertise: Applying technical subject matter to the job
• Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability
• Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace

Minimum Qualifications

Education: Possession of a bachelor's degree from an accredited college or university in public administration, business administration, human resources management or a closely related field.

and

Experience: Four (4) years of full-time, or its equivalent, professional human resources experience tracking and administering leaves for a large organization with over 500 employees.

At least one (1) year of experience as a lead or supervisor of other HR staff AND at least one (1) year of professional HR experience working for a public sector agency are required.

Note: Professional Human Resources experience is defined as performing duties that require interpretation, independence of judgment and application of defined principles, practices and regulations.

Selection Process

• Application Filing and Evaluation: Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process.
• Multiple Choice Test: Candidates who demonstrate that they possess the minimum qualifications will be invited to participate in a multiple-choice assessment. Candidates will be evaluated on necessary knowledge and skills that may include: the ability to collect and analyze data, draw logical conclusions, and make sound recommendations; the ability to interpret and apply rules and regulations; and the ability to communicate effectively in writing. Candidates must achieve a passing score on the multiple choice test to be advanced to the performance assessment. (Weighted 35%) This test will be conducted remotely.
• Performance Assessment: Candidates who achieve a passing score of 70% or higher on the multiple-choice assessment will be invited to participate in a performance assessment. The performance assessment will consist of exercises designed to evaluate if candidates possess the necessary core competencies of: Delivering Results, Professional Integrity & Ethics, Handling & Resolving Conflict, Valuing Diversity, and Political & Organizational Savvy. Candidates must achieve a passing score on each of the competencies to pass the overall assessment and be placed on the eligible list. (Weighted 65%) This test will be conducted remotely.