Responsibilities

• Demonstrated success in delivering consulting and implementation services
• Strategy: Collaborate with the senior leadership team to innovate and achieve company objectives
• Strategy: Develop key accelerators to help increase time to value to our customers and a standardized methodology for onboarding employees and customers
• Manage the team to meet the annual team utilization target, inclusive of your billable time. Demonstrates ability to be billable on key customer projects or phases
• Provide value in complex negotiations & the closing of new business
• Awareness of new product offerings from channel partners to incorporating them into selling efforts
• Develop excellent client relationships and maintain focus on exemplifying company values
• Lead pipeline management across the respective team, responsible for $3-5M of business annually
• Maintain an accurate pipeline of all opportunities, contacts, and account history within our CRM System, Salesforce
• Collaborate with project teams to address potential issues around scope, solution, and cost, and refine future scoping models to drive better efficiencies
• Proven ability to build, manage, and foster a team-oriented environment
• Proactively sense and solve problems as they come
• Provide guidance, coaching, mentoring, and day-to-day direction for a team of direct reports on a project(s); handle the performance feedback and annual review processes for direct reports
• Support the recruitment, selection, staffing, and onboarding of consultants to projects; assist in qualifying opportunities and work with people managers and consultants to assess project fit
• Be a clear and consistent communicator with the team and leadership
• Note – Determination of Senior will be based upon the candidate’s previous relevant experience and depth of skills, and will be determined through our skills interview process
  • Pipeline management and sales target goal increase to $5-8M
  • Heavily experienced and responsible for advanced participation in leading and setting selling strategy for respective team and channel partners
  • Increase in people management responsibilities to successfully deliver against a larger project portfolio
  • Increased complexity of business or uniqueness of skillset shown through industry solutions, trends, technical skillset, or roadmaps
  • Contribution to overall company business strategy amongst leadership team to scale
  • Evangelizes Coastal Cloud publicly and with partners to represent team & business solutions
  • Responsible for escalations amongst internal project teams and external clients, including the expectation of leading technical, corporate, and all audiences in between

Required Skills, Education and Experience

• 8-10 years of consulting experience in delivery leadership relative to iterative software development, ideally Salesforce
• 4 years of experience leading groups of 20 individuals distributed nationally
• 8-10 years of experience delivering business solutions on the Salesforce platform; demonstrated ability to speak to the delivery approaches and considerations for different sizes and scales of projects and clients across Salesforce clouds
• Participated in Sales and Business Development Efforts
• Certified on the Salesforce.com Platform or equivalent Associated Accreditation
• Excellent communicator who can easily understand business requirements and think on their feet
• 2 years of channel management experience
• Entrepreneurial Self Starter, who is good at setting expectations and managing timelines and deliverables
• Must have full-time permanent US work authorization