Field Operations Manager jobs in Eugene, OR

LOCG LLC, headquartered in Seattle, WA., Is a premier federal professional services company, primarily engaged in providing facility support management, staffing and recruitment, information technology.

LOCG LLC, provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Title: Field Services Operations Specialist

Location: Pacific Northwest - Southern Washington, Oregon, Northern California

Department: Government Contract Services

Reports to: Managing Member or their designate, Field Services Supervisor

Key Responsibilities:

• Field Operations Management:

• Oversee daily field operations to ensure they meet company standards and client expectations.

• Coordinate with field teams to ensure timely and efficient service delivery.

• Monitor and manage the performance of field service teams, ensuring adherence to safety and quality standards.

• Scheduling and Resource Allocation:

• Develop and manage schedules for field service teams, ensuring optimal use of resources.

• Allocate tasks based on team members’ skills and availability to meet project deadlines.

• Client Interaction:

• Serve as the primary point of contact for clients during field service operations.

• Address client inquiries, concerns, and feedback promptly and professionally.

• Foster a strong customer first mentality by prioritizing client satisfaction and adapting services to meet client needs.

• Inventory Tracking and Accountability:

• Maintain accurate records of all equipment and materials used in field operations.

• Implement processes to ensure accountability for inventory, reducing loss or mismanagement.

• Conduct regular inventory audits and reconcile discrepancies, reporting findings to management.

• Ensure that all team members understand and adhere to inventory management procedures.

• Quality Control:

• Conduct regular site visits to monitor service quality and ensure compliance with company policies.

• Implement corrective actions when service discrepancies are identified.

• Reporting and Documentation:

• Prepare and maintain accurate records of field operations, including service reports, inventory logs, and equipment usage.

• Analyze operational data to identify trends and areas for improvement.

• Training and Development:

• Train and mentor field service teams on best practices, safety procedures, and company policies.

• Assist in developing training programs to enhance the skills of field personnel.

• Business Development:

• Conduct pre-tour assessments of job sites prior to the pre-award requirements.

• Collaborate with the Business Development team to evaluate site conditions, logistics, and potential challenges.

• Provide input and recommendations to support bid preparation and proposal submissions.

Qualifications:

• Education: Bachelor’s degree in Operations Management, Business Administration, or a related field preferred.

• Experience: 3-5 years of experience in field operations, logistics, or a related role.

• Certifications: Relevant certifications (e.g., PMP, Lean Six Sigma) are a plus. Pest, SG Card, BMT skills

Skills:

• Operational Expertise: Strong understanding of field operations, logistics, and resource management.

• Leadership: Ability to lead and motivate teams, ensuring high performance and accountability.

• Problem-Solving: Excellent analytical and problem-solving skills, with the ability to make quick, effective decisions.

• Customer First Mentality: Strong focus on client satisfaction, with the ability to adapt services to meet the unique needs and expectations of clients in the field.

• Inventory Management: Proficiency in tracking and managing inventory, with an emphasis on accountability and accuracy.

• Communication: Strong verbal and written communication skills, with the ability to interact effectively with clients and team members.

• Technical Proficiency: Familiarity with field service management software and tools.

Physical Requirements:

• Ability to work in various field environments, including outdoor and industrial settings.

• Willingness to travel frequently as required by the job.

Hiring Condition:

Trade off analysis will be applied to this role

Salary Range:

• $55,000 - $66,000 annually, depending on experience (DOE).

Job Type: Full-time

Pay: $25.00 - $32.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Evening shift
• Monday to Friday
• Night shift
• Weekends as needed

Shift availability:

• Night Shift (Required)
• Overnight Shift (Required)
• Day Shift (Required)

Work Location: In person