Field Service Coordinator jobs in Lansing, MI

Description

Why Block Imaging?

Be part of a positive work community where team member's ideas and contributions are valued.

· Offering a healthy work life balance.

· Our culture encourages professional development and seeking out opportunities for growth.

· The medical imaging industry is a stable and growing worldwide market.

General Job Description:

Responsible for installations, removals and basic troubleshooting of medical imaging equipment. Communicate status of projects with supervisor and engineering team to coordinate activities and provide a positive representation of the company in the process of engineering work.

Outcomes:

• To support the overall goal of fast, efficient and safe engineering projects
• To develop expertise in mechanical installation/removal of imaging equipment
• To maintain a safe, clean and functioning facility

Responsibilities:

• Perform mechanical staging, “cabling up”, moving, and installation of imaging equipment
• Perform tear down and removal of imaging equipment
• Facilitate decontamination and inventory of incoming systems
• Develop a professional knowledge of equipment
• Appropriately dispose of potentially hazardous materials
• Documentation of work performed
• Working respectfully, cooperatively, and professionally with others, both internally and on job sites, in the best interest of the company
• This position will involve up to 50 percent travel; so, flexibility to travel when needed
• Assist in maintaining the facilities, assuring cleanliness, organization of equipment, and safety
• Handling any other duties as assigned

Requirements

Role Competencies:

• Ability to set and meet goals, meet deadlines, and organize work to be completed in a timely manner
• Mechanical aptitude with desire to solve problems using initiative and critical thinking skills
• Ability to work on concurrent projects and ensure timelines are met
• Capable of building positive working relationships with team members, customers and vendors
• Ability to be flexible and resolve situations with confidence and mature leadership
• Solution-oriented professional who treats others with dignity and respect
• Team player who will foster communication among teams and share success
• Experience in delivering and demanding a high level of customer service
• Thorough knowledge of safety regulations
• Basic ability in Excel, Word, Outlook, keyboarding, and internet research
• Comply with Key Performance Indicators

Cultural Fit:

Exhibit the Block Core Values of Together, Integrity, Honor, and Growth. Make choices that contribute to the development and reinforcement of the core values.

Qualifications:

Education: An Associate’s Degree preferred in a technical area, i.e. electronics, mechanics, computer technology, etc.

Experience: Hands-on mechanical/electrical experience and ability to earn a Chauffeur’s license.

Skill Requirements:

• Organizational
• Mechanical aptitude
• Attention to detail
• Follow-through
• Basic computer competency
• Communication, especially listening and speaking
• Ability to work cooperatively
• Self-starter who fills “down time” in productive ways
• Valid driver’s license and proof of safe driving history
• Submit to and successfully complete MVR and criminal background check and drug screen.
• Submit to and pass a medical exam required under Department of Transportation (DOT) Regulations and a written examination if asked to operate rental trucks or fleet vehicles
• Drivers must comply with on-the-job driver’s safety training if asked to operate rental trucks or fleet vehicles
• Must be 21 or older to drive company vehicle.

Benefits and Perks

We live out our mission, People Matter, through the care and benefits we provide our team. 

Health, Vision, Dental & More: Competitive insurance coverage including - medical, dental, and vision coverage. 

Paid Time Off: Full-time team members start at sixteen days of PTO and receive “people matter” days for volunteering in your community.

Profit Sharing: Quarterly bonuses to team members based on meeting company profitability goals.

Investment Plan/Budgeting: Investment planning with a variety of options for deferrals and a generous company match. And financial planning tools and training.

Tuition Assistance: Split the cost of qualified tuition expenses up to 50% up to one thousand dollars starting at 90 days and increasing to twenty-five hundred dollars after two years.

Paid Parental Leave: Up to three weeks of paid parental leave following a qualified Family and Medical Leave Act (FMLA) qualified and approved leave.

Environment: Casual dress, BBQs, holiday parties, book clubs, lunch-and-learns, and many more community-driven opportunities to bond as a team and grow as an individual.