Field Service Director manages field service personnel to provide effective on-site support and technical assistance with various products or equipment. Plans and oversees installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Being a Field Service Director oversees the scheduling and training of field service representatives. Handles service contracts and directs support services. Additionally, Field Service Director develops methods, guidelines, and policies to facilitate efficient service delivery. Reviews service reports to monitor service performance and enhance customer satisfaction. Ensures all customer issues are satisfactorily resolved, utilizing engineering, manufacturing, and other teams as needed. Requires a bachelor's degree. Typically reports to a director. The Field Service Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Field Service Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Title
Field Service-Controls Technician
About the Organization Cogent is a growing, midwest company that provides creative and innovative fluid processing solutions.
Our companies include Automatic Engineering, BRI, Fluid Equipment, Lee Mathews, Industrial Measurement and Control, iME Solutions, Vanco, Vandevanter Engineering, Velocity and Water Technology Group.
Cogent companies are committed to providing compelling, pertinent and logical solutions while serving the local Industrial, Municipal, Commercial Building Trades, Oil & Gas markets.
Our people make the difference. Our shared values define us as a team and bring our vision to life. We are an employee owned business where more than 220 employee owners expect their teammates to work hard, be creative, and get engaged and together we build our future and share in the outcome!
Description
Do you want this to be your last job search? Are you looking for a great company with great people, a place you can retire from someday?
If a position where you can directly impact the success of an organization and share in that success as an Employee-Owner sounds like a refreshing opportunity, then check us out.
Together we can build our future!
Cogent is currently seeking an enthusiastic and dependable Field Service Controls Technician to join our team in Riverside Missouri.
Essential Responsibilities :
Position Field Service-Controls Technician Position Requirements
Qualified candidates will have the following knowledge, skills, and abilities :
Who we are :
Cogent is a growing, Midwest company that provides creative and innovative fluid processing solutions. We are committed to serving the local Industrial, Municipal, Commercial Building Trades, Oil & Gas markets.
Our companies include Automatic Engineering, BRI, Fluid Equipment, Lee Mathews, Industrial Measurement and Control, iME Solutions, Vanco, Vandevanter Engineering, Velocity, and Water Technology Group.
Our people make the difference, our shared values define us as a team and bring our vision to life. We are passionate about helping customers and the communities where we live and work and pride ourselves on being respected, innovative leaders in our industry.
Together, more than 220 employee-owners help build healthy and prosperous communities through creatively engineered solutions in the industries that we serve.
What we offer above and beyond competitive pay :
EOE Statement Cogent, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, sexual orientation, gender identity, status as a protected veteran, or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, State or Local law.
Exempt / Non-Exempt Non-Exempt Full-Time / Part-Time Full-Time Location Kansas City (Cogent) Category Service Division Cogent, Inc.
This position is currently accepting applications.
Last updated : 2024-09-28