Field Service Director manages field service personnel to provide effective on-site support and technical assistance with various products or equipment. Plans and oversees installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Being a Field Service Director oversees the scheduling and training of field service representatives. Handles service contracts and directs support services. Additionally, Field Service Director develops methods, guidelines, and policies to facilitate efficient service delivery. Reviews service reports to monitor service performance and enhance customer satisfaction. Ensures all customer issues are satisfactorily resolved, utilizing engineering, manufacturing, and other teams as needed. Requires a bachelor's degree. Typically reports to a director. The Field Service Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Field Service Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Field Supervisor - Estimator is primarily responsible for working with the customers determining the feasibility of work after water damage on the properties. Inspects job site to establish the initial scope of work, confirms with insured and adjuster. Fields customer questions & concerns, resolving all issues and works with appropriate staff. Valid driver's license is required · IICRC Certification (Can send for certification, if needed). Customer service skills are very important in this position. Salary $40K PLUS excellent commissions, the income potential is between $60K - $125K annually.
We are looking for motivated, strong work ethic, positive attitude, well-organized self-starter with excellent communication skills. We will provide training and give you all the information necessary to assist customers with making informed buying decisions.
Our customer's deserve nothing less than honest, hard-working people and that's why we offer the best wages in the industry in addition to an outstanding benefits package that includes healthcare, dental insurance, vision insurance, life insurance, paid training, paid time off, holidays paid and more. Candidates must have a valid driver's license. Background checks are conducted and we are a drug free company. Interested candidates should e-mail their resume or simply send an e-mail that lists your work history and qualifications. We are interviewing for immediate availability.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.
Job Type: Full-time
Pay: $40,000.00 - $125,000.00 per year
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Schedule:
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Work Location: In person
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0 Field Service Director jobs found in Champaign, IL area