Field Service Director jobs in Great Falls, MT

Field Service Director manages field service personnel to provide effective on-site support and technical assistance with various products or equipment. Plans and oversees installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Being a Field Service Director oversees the scheduling and training of field service representatives. Handles service contracts and directs support services. Additionally, Field Service Director develops methods, guidelines, and policies to facilitate efficient service delivery. Reviews service reports to monitor service performance and enhance customer satisfaction. Ensures all customer issues are satisfactorily resolved, utilizing engineering, manufacturing, and other teams as needed. Requires a bachelor's degree. Typically reports to a director. The Field Service Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Field Service Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

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County Executive Director - Incentive May Be Authorized
  • US Farm Service Agency
  • Chester, MT FULL_TIME
  • Duties

    • Responsible for directing and managing program and administrative operations for one or more counties.
    • Carrying out permanent and ad hoc farm bill programs and policies established by USDA as well as crop insurance operations under policies established by the Risk Management Agency (RMA).
    • May perform farm loan program assignments based on authorities delegated.
    • Performing office and field activities as needed to accomplish program objectives.
    • Managing and directs activities of subordinate staff.

    Requirements

    Conditions of Employment

    • You must be a US Citizen or US National.
    • Males born after 12/31/1959 must be Selective Service Registered or Exempt.
    • Must be a high school graduate or equivalent.
    • Must be 18 years of age or 17 years of age for high school graduates.
    • Subject to satisfactory adjudication of background investigation and/or fingerprint check.
    • Direct Deposit - Per Public Law 104-134 all Federal employees are required to have federal payments made by direct deposit to their financial institution.
    • Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit https://www.e-verify.gov/.
    • Successful completion of one-year supervisory/managerial probationary period, if required.
    • Financial Disclosure Required (FSA-324).

    Qualifications

    ** Additional Clarification from the Agency;


    Out-of-State CEDTs who have successfully completed the CEDT Program.

    Former (within the last 5 years) FSA supervisory/managerial CO or GS employees with a minimum of 52 weeks of specialized experience.

    Current Program Technicians, who:
    • previously completed the CEDT program within the last 5 years
    • requested to remain on the STC register for a 1-year extension
    • exceeded the combined 2-year time limit for the STC register
    • served as Program Technician in Charge for more than 1 year within the last 5 years.
    If the selectee is not a current CED or has not successfully completed the CEDT program, then successful completion of the CEDT training program per requirements in handbook 27-PM paragraphs 454O and 481 is required. This training may be included as part of your performance plan.
    Note: Must have more than 52 weeks of total experience acquired on 1 to 3 temporary promotions during the most recent 5-year period.


    Qualifications are in accordance with requirements in Handbook 27-PM.

    *-Examples of Specialized Experience would be experience in an FSA Supervisory position, CEDT position, or PT-in-Charge position within the last 5 years for a total of at least 52 weeks.
    *** Specialized experience is defined as experience that equipped the applicant with the particular
    knowledge, skills, and abilities to perform successfully the duties of the position, and is
    typically in or related to the work of the position being filled. To be creditable, specialized
    experience must have been equivalent to at least 1 year in the next lower grade level.

    Applicants must meet all qualification and eligibility requirements by the closing date in the announcement, including the following specialized experience and/or education, as identified below:



    *** You may start at the CO-07 level if you have one of the following qualifications:
    • One year of experience directly related to the functions of the position to be filled in a related activity at CO-5 or equivalent level. Experience that demonstrates knowledge of administering segments of an agricultural program area and researching procedural content of new laws, amendments, and regulations for compliance. Some examples of how this experience may have been gained may include any of the following: experience in reviewing documents for accuracy and compliance with agricultural provisions; assisting staff in resolving program problems; serving as technical specialist; reviewing regulations to recommend an effective approach in resolving problems; developing reports, written and oral communications for managers; establishing effective relationships with representatives of public and private organizations or farmers' associations; or similar activities. OR
    • 6 months of specialized experience as a County Executive Director or County Executive Director in Training at the CO-5 level.
    *** You may start at the CO-09 level if you have one of the following qualifications:
    • One year of specialized experience directly related to the functions of the position to be filled or equivalent experience in a related activity at the next lower grade level. Experience in providing program interpretation, and instruction for an agriculture program area or operational phases of farm loan programs. Such work experience included acquiring data and providing information to producers, farm loan borrowers and farming operations; writing summary reports; assisting staff with policy guidance; arranging and scheduling activities of subordinates to complete technical/clerical review.
    *** You may start at the CO-11 level if you have one of the following qualifications:
    • One year of specialized experience directly related to the functions of the position to be filled or equivalent experience in a related activity at the next lower grade level. Experience in independently conducting agricultural operation or in participating in the overall administration of one or more agricultural program areas. Such work experience included actively participating in the development or implementation of local farm program policies; applying knowledge of agricultural principles; making presentations or providing training; planning and organizing work of lower-level employees.
    *** You may start at the CO-12 level if you have one of the following qualifications:
    • One year of specialized experience directly related to the functions of the position to be filled or equivalent office experience in a related activity at the next lower grade level. Experience in administering or significantly impacting administration of one or more agricultural programs. Such work experience included providing technical information and assistance regarding farm programs to representative of business and community groups; leading in the development of local farm program policies; manages all day-to-day operations of the office; employs subordinate staff.

    Education

    The substitution of education is not qualifying for this position.

    Additional information

    • Veterans preference does not apply since this position is being advertised under Title 7 authorities.
    • This vacancy may be approved for a 25% Relocation Incentive for current Federal or FSA County employees. Individuals must meet all eligibility criteria prior to payment of an incentive.
    • When promotion potential is shown, the agency is not making a commitment and is not obligated to provide future promotions to you if you are selected. Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval.
    • This is a Title 7, Non-Federal, Non-Civil Service position.
    • This announcement may be used to fill one or more vacancies.
    • Persons with disabilities who require alternative means for communication of program information (Braille, large print, audiotape, etc.) should contact: USDAs TARGET Center at 202-720-2600 (voice and TDD).
    • Optional - This position may be eligible to telework up to two (2) days per biweekly pay period (1 day per week) upon supervisory approval. This position may also be eligible for flexible work schedules in accordance with Department and Agency directives.

    • Benefits

      A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

      Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

    How You Will Be Evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.

    All applicants will be considered on the basis of their education, experience, supervisory appraisal, training, awards and education as it relates to the qualification requirements and on the knowledge, skills, and abilities (KSA's) listed below.

    PLEASE READ THE FOLLOWING ELIGIBILITY QUESTIONS CAREFULLY. During the online application process, you will be asked to address the following items:

    • Describe your ability to plan work and make decisions independently. Be sure to include specific examples.
    • Describe your ability to identify and resolve problems. Be sure to include specific examples explaining the situation you encountered, the action you took, and the resolution you achieved.
    • Describe your ability to communicate in writing being sure to include specific examples.
    • Describe your ability to communicate orally being sure to include specific examples.
    • Describe your ability to supervise and lead people. Be sure to include specific examples including any supervisory or leadership roles you may have held.
    • Describe your knowledge of FSA farm programs and practices including details regarding how you obtained this knowledge.
    Note: If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and or experience, your score may be adjusted to more accurately reflect your abilities, or you may be found ineligible. Please follow all instructions carefully. Errors or omissions may affect your rating. Providing inaccurate information on application documents could be grounds for non-selection or disciplinary action up to including removal from the Federal service.

    • Benefits

      A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

      Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

    • Required Documents

      As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

      The following documents are required for your applicant package to be complete. Our office cannot be responsible for incompatible software, illegible fax transmissions, delays in the mail service, your system failure, etc. Encrypted documents will not be accepted. Failure to submit required, legible documents may result in loss of consideration.

      • Resume that includes:
      1) Personal information such as name, address, contact information
      2) Education
      3) Detailed work experience related to this position as described in the major duties including work schedule, hours worked per week, dates of employment; for current or previous Federal or FSA County employees, it should also include the Title, Pay Plan, Series and Grade and Salary for each work experience entry.
      4) Other qualifications
      • For current or previous Federal or FSA County employees, you must attach a copy of your Most Recent Notification of Personnel Action SF-50, SF-50B, or equivalent that provides current position, grade level, salary, and duty location. Award SF-50 or SF-50B (or equivalent) will result in an ineligible rating.
      • Current and former USDA Employees must submit your most recently completed annual performance appraisal/Summary Rating (dated within 18 months) which identifies the employees official rating of record, signed by the supervisor, or a statement advising why the performance appraisal/summary rating is unavailable. Do not submit a performance plan. Failure to do so will result in an ineligible rating.
    • How to Apply

      Please read the entire announcement and all instructions before you begin. You must complete this application process and submit all required documents electronically by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement.

      Applying online is highly encouraged. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m., Monday - Friday). If applying online poses a hardship, contact us at Cody.Jones@usda.gov well before the closing date for an alternate method. All hardship application packages must be complete and submitted no later than noon ET on the closing date of the announcement to be entered into the system prior to its closing.

      This agency provides reasonable accommodation to applicants with disabilities on a case-by-case basis; contact the Agency Contact to request this.

      To begin, click "Apply Online" and follow the instructions to complete the Assessment Questionnaire and attach your resume and all required documents.

      NOTE: Please verify that documents you are uploading from USAJOBS transfer into the Agency's staffing system as there is a limitation to the number of documents that can be transferred. However, once in the Agency's staffing system, you will have the opportunity to upload additional documents. Uploaded documents must be less than 5MB and in one of the following document formats: GIF, JPG, JPEG, PNG, RTF, PDF, TXT or Word (DOC or DOCX). Do not upload Adobe Portfolio documents because they are not viewable.

      Once your application has submitted, we recommend you save or print your completed application and a screen print of uploaded document for your reference.

      Agency contact information

      Patrick Hinchcliff

      Phone

      406-587-6840

      Email

      patrick.hinchcliff@usda.gov

      Address

      Farm Service Agency - County Offices
      PO Box 670
      Bozeman, MT 59771
      US

      Next steps

      Your application will be reviewed to verify that you meet the eligibility and qualification requirements for the position prior to issuing referral lists to the selecting official. If further evaluation or interviews are required, you will be contacted. Log in to your USAJOBS account at USAJOBS account to check your application status.

      You must choose to turn on email notifications in your USAJOBS profile if you want to receive important email notifications that may impact your applicant experience (e.g. If you start an application and do not submit it prior to the closing date, USAJOBS will send an email reminder that the closing date is approaching and your application is in an incomplete status).

    • Fair and Transparent

      The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

      • Equal Employment Opportunity (EEO) Policy
      • Reasonable accommodation policy
      • Financial suitability
      • Selective Service
      • New employee probationary period
      • Signature and false statements
      • Privacy Act
      • Social security number request

    Required Documents

    The following documents are required for your applicant package to be complete. Our office cannot be responsible for incompatible software, illegible fax transmissions, delays in the mail service, your system failure, etc. Encrypted documents will not be accepted. Failure to submit required, legible documents may result in loss of consideration.

    • Resume that includes:
    1) Personal information such as name, address, contact information
    2) Education
    3) Detailed work experience related to this position as described in the major duties including work schedule, hours worked per week, dates of employment; for current or previous Federal or FSA County employees, it should also include the Title, Pay Plan, Series and Grade and Salary for each work experience entry.
    4) Other qualifications
    • For current or previous Federal or FSA County employees, you must attach a copy of your Most Recent Notification of Personnel Action SF-50, SF-50B, or equivalent that provides current position, grade level, salary, and duty location. Award SF-50 or SF-50B (or equivalent) will result in an ineligible rating.
    • Current and former USDA Employees must submit your most recently completed annual performance appraisal/Summary Rating (dated within 18 months) which identifies the employees official rating of record, signed by the supervisor, or a statement advising why the performance appraisal/summary rating is unavailable. Do not submit a performance plan. Failure to do so will result in an ineligible rating.


    Help

    This job is open to

    • The public

      U.S. Citizens, Nationals or those who owe allegiance to the U.S.

    Clarification from the agency

    Open to FSA CO and GS FSA Federal employees who are in current permanent supervisory or managerial positions, including but not limited to, CED's, FLM's, and State Office FLC's or Farm Program Chiefs with specialized experience and In-State County Executive Director in Training (CEDT) who have successfully completed the CEDT program or are within 30 calendar days of successfully completing the CEDT program. ** See Additional Clarification from the Agency in the Qualifications Section.

  • 17 Days Ago

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Field Service Technician
  • Verity
  • Zurich, MT FULL_TIME
  • Verity is the global leader in autonomous indoor drone systems. Our integrated inventory tracking system enables zero-error warehousing for big box retailers, third-party logistics providers, and manu...
  • 18 Days Ago

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Field Service Technician
  • b65401d2-4de5-4c2b-851f-556182926250
  • Kalispell, MT FULL_TIME
  • Job Details Description This individual will be responsible for the effective repair of machinery and components at high levels of quality. Their work must be completed in a safe, professional and tim...
  • 13 Days Ago

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Service Administrator
  • Temp Right Service
  • Kalispell, MT FULL_TIME
  • Job Title: Service Administrator Company: Comfort Systems USA Temp Right Service Location: Kalispell, MT Job Type: Full-time About Us: Comfort Systems USA Temp Right Service is a leading provider of h...
  • Just Posted

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Refrigeration Service Technician
  • Temp Right Service
  • Kalispell, MT FULL_TIME
  • Job Title: Refrigeration Service Technician Overview: Comfort Systems USA Temp Right Service is seeking a skilled Refrigeration Service Technician to join our service team. The ideal candidate will be...
  • 3 Days Ago

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HVAC/R Service Technician
  • Temp Right Service
  • Kalispell, MT FULL_TIME
  • Come join our family at Temp Right Service! We are a dynamic company that is focused on being the best place to work while thriving as the premier Mechanical Contractor in Western Montana. Being a des...
  • 1 Month Ago

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0 Field Service Director jobs found in Great Falls, MT area

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Call Center Representative
  • Ascensus
  • Great Falls, MT
  • Ascensus is the largest independent retirement and college savings services provider in the United States, helping milli...
  • 4/24/2024 12:00:00 AM

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Customer Service Representative
  • Walmart
  • Great Falls, MT
  • **Job Title: Customer Service Representative (Walmart)** **Job Summary:** As a Customer Service Representative at Walmar...
  • 4/24/2024 12:00:00 AM

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Greeter
  • Walmart
  • Great Falls, MT
  • **Job Summary:** As a Greeter at Walmart, you will be the first point of contact for customers as they enter the store. ...
  • 4/24/2024 12:00:00 AM

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Director of Collections - Relocate to Dallas
  • Executive Alliance
  • Great Falls, MT
  • Host/Greeter - Buffalo Wild Wings $16-$35/hrBuffalo Wild WingsPayson, AZ 85547posted 04/19/2024 More...front runner Walg...
  • 4/24/2024 12:00:00 AM

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Licensed Mental Health Counselor - Work in Fort Harrison, MT
  • Veterans Health Administration
  • Great Falls, MT
  • Summary The incumbent provides integrated treatment for patients with Substance Use Disorder, as well as a variety of ot...
  • 4/23/2024 12:00:00 AM

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Medical Assistant Instructor/Coordinator
  • University of Providence
  • Great Falls, MT
  • Job Description Job Description Medical Assistant Faculty/ CoordinatorPOSITION SUMMARY Faculty Purpose: Support the Medi...
  • 4/22/2024 12:00:00 AM

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Business Banking Officer
  • Bravera
  • Great Falls, MT
  • Bravera is hiring for a Business Banking Officer in Great Falls, MT. Bravera is an employee- and director-owned company ...
  • 4/21/2024 12:00:00 AM

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Customer Service Sales Representative
  • InsuraTec Services Group
  • Great Falls, MT
  • Customer Service Sales Representative Location: Remote, Virtual, Work From Home Experience Level: Entry-Level (No Experi...
  • 4/20/2024 12:00:00 AM

Great Falls is a city in and the county seat of Cascade County, Montana, United States. The 2017 census estimate put the population at 58,638. The population was 58,505 at the 2010 census. It is the principal city of the Great Falls, Montana Metropolitan Statistical Area, which encompasses all of Cascade County and has a population of 82,278. Great Falls was the largest city in Montana from 1950 to 1970, when Billings surpassed it. Great Falls remained the second largest city in Montana until 2000, when it was passed by Missoula. Since then Great Falls has been the third largest city in the st...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Field Service Director jobs
$141,982 to $180,261
Great Falls, Montana area prices
were up 3.1% from a year ago

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