Field Service Director manages field service personnel to provide effective on-site support and technical assistance with various products or equipment. Plans and oversees installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Being a Field Service Director oversees the scheduling and training of field service representatives. Handles service contracts and directs support services. Additionally, Field Service Director develops methods, guidelines, and policies to facilitate efficient service delivery. Reviews service reports to monitor service performance and enhance customer satisfaction. Ensures all customer issues are satisfactorily resolved, utilizing engineering, manufacturing, and other teams as needed. Requires a bachelor's degree. Typically reports to a director. The Field Service Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Field Service Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Benefits :
Benefits / Perks
Culligan Water is seeking an individual to provide installation, service, and repair of Culligan products in homes and / or businesses.
Our products include water softeners, drinking water systems and solutions for problem water.
The service technician provides repairs, upgrades, maintenance, and installations for Culligan equipment and products in customers' homes and / or businesses.
The technician's goal is to provide a high level of quality service to Culligan customers.
Responsibilities
Qualifications
About Culligan
As the world’s leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers.
Culligan offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.
Culligan of the Rio Grande Valley has been in San Benito at the same location since 1975, and is a family owned and operated business.
This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location.
All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.
Last updated : 2024-04-11
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