Field Service Director jobs in Louisville, KY
Field Service Director manages field service personnel to provide effective on-site support and technical assistance with various products or equipment. Plans and oversees installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Being a Field Service Director oversees the scheduling and training of field service representatives. Handles service contracts and directs support services. Additionally, Field Service Director develops methods, guidelines, and policies to facilitate efficient service delivery. Reviews service reports to monitor service performance and enhance customer satisfaction. Ensures all customer issues are satisfactorily resolved, utilizing engineering, manufacturing, and other teams as needed. Requires a bachelor's degree. Typically reports to a director. The Field Service Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Field Service Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Recently Added Field Service Director jobs
Field Engineer 4
- Abacus Service Corporation
-
Louisville, KY
CONTRACTOR,FULL_TIME
-
JOB ID: 1382 (Open Positions - 1 )
Company Name
Client
Experience
0 - 40 Years
Hire Type
Contractor
Contract Type
Contract Only
Pay Type
Hourly
Standard Hours Per Week
40.00
Exemption Status
Non-Exempt
TECHNICAL SKILLS
Must Have
LOCATION INFORMATION
4901 Crittenden Drive, Louisville, Kentucky 40209
4901 Crittenden Drive, Louisville, Kentucky 40209
Louisville Kentucky 40209
CUSTOM FIELDS
Client Reference ID Number
UIS2JP(phone number removed)
Client Project
Field Engineer
Remote Position
No
US Citizenship Required
Yes
JOB SUMMARY
This job req is subject to...
JOB DESCRIPTION
This job req is subject to overtime discounts (0.95x exempt; 1.35x non-exempt) and a 10% discount after six months of service
End Client: Client/Dell - Dell certifications are required once an offer is extended and prior to candidate starting work. These are free of cost to the candidate!
Please refer to the rate range chart below / RATE MUST BE INCLUDED ON THE RESUME OR IT WILL NOT BE CONSIDERED
Fed Ex Address: 4901 Crittenden Drive, Louisville, KY
Driving Role / Weekly Mileage: 250 - 350
Vaccination Requirement: Vaccination is NOT required
Candidate(s) are NOT paid to drive to and from work. All mileage during the day to work locations are reimbursed per the standard Client mileage.
Prescreen Questions: MUST HAVE ON TOP OF EVERY RESUME
1. How many years of Computer Hardware Repair Field experience do you have?
2. Within the last 2 years how many Motherboards have you replaced?
3. Within the last 2 years how many LCD's have you replaced?
4. How many years of experience do you have diagnosing Dell laptops and PC's?
5. Are you A Certified? (A certification is required by the client. Selected candidates who do not already have their A certification will have 90 days after their start date to become certified, or be subject to termination.)
FE 4 Job Description:
As a Field Engineer 4, you will work in a highly directed environment.
Your assignments will include repair activities such as replaceable unit swapping, image loading, and unit testing using a detailed script.
You will also perform other non-troubleshooting duties.
Direction will be provided by script, help desk or service desk in a Next Business Day (NBD) and/or Same Business Day (SBD) service delivery environment.
Responsibilities:
PLS Support for calls such as Dell ClientTransformation Services calls, installing and servicing PCs, and PC peripherals and/or electronic equipment
Takes service calls and performs incident specific activities as directed by Help Desk, Service Desk or script
May perform routine installs, moves, adds and changes as part of a directed team, including:
Complex desktop and laptop break fix work
Whole unit replacement
Simple desktop printer fixes
Load software with a script
General Job Information:
Candidate will be taking PC hardware break fix calls at various locations.
Must have reliable transportation.
Must be able to pass drug and background screening.
Must be able to complete required product training.
Required Skills :
DELL Desktop PC, Install/Support, Expert
A Certification
Screening Requirements:
Must be able to pass drug and background screening.
Manager Notes: ALL GENERAL AND TECHNICAL QUESTIONS MUST BE ON ALL RESUMES ON THE BOTTOM OR IT WILL BE REJECTED!!!
DIRECTIONS: Recruiters/Suppliers MUST ask the candidate these questions below and write down EXACTLY what they answer. Do NOT make any corrections to their answers regardless if they are right or wrong. If any questions are left blank or you do not add the general/technical questions to the resume, the resume WILL be rejected!
General Questions: MUST BE INCLUDED WITH RESUME SUBMISSION
Full Legal Name (name that appears in driver's license)
Are you eligible to work in the US?
What is your zip code of residence?
Do you have a working printer at home?
Extensive driving is a requirement of this position. Are you willing and able to drive 2 to 3 hours to deliver services to one of your customers?
This position requires a substantial amount of administrative work (via iPhone), such as real-time reporting of your time and location and documenting your activities in the ticketing system for each service call. Is this something you will have an issue with?
Have you ever worked for Client? If yes, please provide the dates and reason for leaving.
If your car breaks down, what is your backup plan forgetting to work or traveling to a customer to provide services? (Uber, Lyft or public transportation are not acceptable as a backup plan.)
Occasionally you may be required to work beyond the end of your planned shift (for example, to work past 5:30 pm). Are you willing to work late on short notice? (Overtime compensation will be provided as required by local, state, and federal law.)
Do you have a reliable computer and a high-speed internet connection at home that you can use for work?
The dress code for this position is business casual, which means wearing dress pants such as slacks or khakis, a collared shirt (tucked in), and dress shoes. No casual or athletic attire is permitted, which includes jeans, hats, caps, t-shirts, tennis shoes, construction-type boots, un-tucked shirts, hoodies, and thermal sweatshirts. Are you willing and able to comply with this dress code?
Obtaining Dell computer certification is a requirement for this position. These certs will COST you NOTHING, and are done after the interview (if you are selected) on your own computer at home, open book. Evidence of certification must be submitted before a job offer is extended. You will be given roughly 3 business days from the date you are selected as a final candidate to complete the Dell certifications. Please note that because certification is a requirement for the position, no reimbursement is provided for certifications or certification classes. Will there be any issue with this requirement?
- 11 Days Ago
Funeral Director and Embalmer - New Albany, IN
- Newcomer Funeral Service Group
-
Albany, IN
FULL_TIME
- Right Place. Right Time. Right Team! Are you seeking a rewarding career path that offers professional growth? Is work-life balance important to you? If the answer is yes, then come see how Newcomer Fu...
- 14 Days Ago
Mortgage Occupancy Field Inspector
- GIS Field Services
-
Elizabethtown, KY
FULL_TIME
- GIS Field Services, Inc. is looking to hire a Mortgage Occupancy Field Inspector to perform residential property inspections on behalf of mortgage lenders. Our inspectors enjoy a flexible schedule whi...
- 15 Days Ago
Mortgage Occupancy Field Inspector
- GIS Field Services
-
Madison, IN
FULL_TIME
- GIS Field Services, Inc. is looking to hire a Mortgage Occupancy Field Inspector to perform residential property inspections on behalf of mortgage lenders. Our inspectors enjoy a flexible schedule whi...
- 1 Month Ago
Mortgage Occupancy Field Inspector - Growth
- GIS Field Services
-
Louisville, KY
FULL_TIME
- GIS Field Services, Inc. is looking to hire a Mortgage Occupancy Field Inspector to perform residential property inspections on behalf of mortgage lenders. Our inspectors enjoy a flexible schedule whi...
- 6 Days Ago
Field Service Technician II
- Qualus
-
Louisville, KY
FULL_TIME
- Overview Qualus is a leading power consulting, engineering, and technical services firm partnering with utility, commercial, industrial, and government clients to provide robust solutions to the incre...
- 9 Days Ago
Filters
- Current Active Filter
- Louisville, KY
Clear All
- Filter Jobs By posted time
- Within 1 Day
- Within 2-7
- Within 1 Month
- Within 3 Months
0 Field Service Director jobs found in Louisville, KY area
Sales Manager
- Common Bond Hotels
-
Louisville, KY
- The Common Bond Hotel Collection is looking for a Sales Manager to support their current properties in Bardstown and Lou...
- 4/19/2024 12:00:00 AM
HR Director Supply Chain
- MHS Global
-
Louisville, KY
- FORTNA partners with the world's leading brands to transform omnichannel and parcel distribution operations. Known world...
- 4/19/2024 12:00:00 AM
INTERN Clinical Services
- Universal Health Services
-
Louisville, KY
- Responsibilities Universal Health Services, Inc. (UHS) is one of the nation's largest and most respected health care man...
- 4/18/2024 12:00:00 AM
Civil Senior Project Manager - Louisville, KY
- Bowman Consulting Group Ltd
-
Louisville, KY
- Purpose Manage and lead a team of civil project engineers, designers and/or CAD technicians in planning, scheduling and ...
- 4/18/2024 12:00:00 AM
Center Medical Director
- Oak Street Health Inc.
-
Louisville, KY
- Oak Street Health is a rapidly growing, innovative company of community-based healthcare centers delivering higher quali...
- 4/17/2024 12:00:00 AM
Nurse Preceptor, Home Health
- CenterWell Home Health
-
Louisville, KY
- Become a part of our caring community and help us put health first $10k Sign on Bonus As a Nurse Preceptor, you will: Po...
- 4/17/2024 12:00:00 AM
Sr. Customer Service Representative-Quotations
- ITW
-
Louisville, KY
- Company Description Summary: For more than 150 years, Vulcan has been recognized by chefs and operators around the world...
- 4/16/2024 12:00:00 AM
Associate Director of Tier 1 Security Operations Center (MSSP)(remote)
- Humana
-
Louisville, KY
- Become a part of our caring community and help us put health first The Associate Director of the Tier 1 SOC is a critica...
- 4/16/2024 12:00:00 AM
About Louisville, Kentucky
Louisville and Jefferson County have a combined area of 397.68 square miles (1,030.0 km2), of which 380.46 square miles (985.4 km2) is land and 17.23 square miles (44.6 km2) (4.33%) is covered by water.
Louisville is southeasterly situated along the border between Kentucky and Indiana, the Ohio River, in north-central Kentucky at the Falls of the Ohio. Although situated in a Southern state, Louisville is influenced by both Southern and Midwestern culture. It is sometimes referred to as either one of the northernmost Southern cities or as one of the southernmost Northern cities in the United St...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Field Service Director jobs
$152,682 to $193,846
Louisville, Kentucky area prices
were up 1.2% from a year ago
were up 1.2% from a year ago
What does a Field Service Director do?
Field Service Director in Stockton, CA
Kevin Starr, Program Director, Advanced Digital Services, for ABB jokingly refers to himself as someone who is just getting started, having spent 31 years in the industry.
February 23, 2020
Field Service Director in Wilmington, DE
Give employees the experience they deserve with efficient, intelligent services.
February 08, 2020
Field Service Director in Santa Rosa, CA
Field service management must meet certain requirements.
January 12, 2020