Field Service Director manages field service personnel to provide effective on-site support and technical assistance with various products or equipment. Plans and oversees installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Being a Field Service Director oversees the scheduling and training of field service representatives. Handles service contracts and directs support services. Additionally, Field Service Director develops methods, guidelines, and policies to facilitate efficient service delivery. Reviews service reports to monitor service performance and enhance customer satisfaction. Ensures all customer issues are satisfactorily resolved, utilizing engineering, manufacturing, and other teams as needed. Requires a bachelor's degree. Typically reports to a director. The Field Service Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Field Service Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Triad Service Center is seeking a qualified Field Technician for service and repair of light industrial equipment in the Nashua, NH area. Equipment that is commonly worked on are floor scrubbers, sweepers, handicapped carts, checkout lanes, paint shakers and other commercial customer equipment found in large retail / industrial locations. Technicians will also install, and service grease containment units used in conjunction with deep fryers. This position would utilize a company vehicle regionally and therefore require a valid, good standing driver’s license.
Morrison Industries, a parent company of Triad is a family-oriented company that takes pride in the communication, attitude, and training opportunities provided to our employees. We offer great flexibility, work/life balance, competitive benefits, career progression, and so much more. This company is family owned and offers over 65 years of service to our strong customer base.
The position would be primarily Monday-Friday, averaging 40 hours a week. Vehicle, laptop, cell phone, PAID TRAINING provided.
Starting Pay Range: $18-$27.
Our Technicians Typical Duties, Tasks, and Responsibilities:
Extra
Our Competitive Fulltime Benefit Package Includes:
As this is a mobile position, our Field Service Mechanic / Technician can be based out of many cities around the Nashua, NH area.
Find out more: www.triadservice.com
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