Field Service Director manages field service personnel to provide effective on-site support and technical assistance with various products or equipment. Plans and oversees installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Being a Field Service Director oversees the scheduling and training of field service representatives. Handles service contracts and directs support services. Additionally, Field Service Director develops methods, guidelines, and policies to facilitate efficient service delivery. Reviews service reports to monitor service performance and enhance customer satisfaction. Ensures all customer issues are satisfactorily resolved, utilizing engineering, manufacturing, and other teams as needed. Requires a bachelor's degree. Typically reports to a director. The Field Service Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Field Service Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
What makes ORA special and a great place to work?
We are bonded by family, friendship, deep roots in the community of Oradell, and a shared Italian heritage. For more than 20 years, we have been dreaming about what it would be like to bring a new concept in dining to the community where we grew up. In Italian, the word “ora” refers to the present time, translating to “hour” or “time” or “now.” When guests walk into ORA, they will find the warmth of community, enhanced by the old world flavors of Italy, thoughtfully executed for the times we live in now.
We're seeking passionate team members who share our work ethic, our sense of family, and a commitment to delivering exceptional experiences to our guests.
Clear All
0 Field Service Director jobs found in Paramus, NJ area