Field Service Director manages field service personnel to provide effective on-site support and technical assistance with various products or equipment. Plans and oversees installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Being a Field Service Director oversees the scheduling and training of field service representatives. Handles service contracts and directs support services. Additionally, Field Service Director develops methods, guidelines, and policies to facilitate efficient service delivery. Reviews service reports to monitor service performance and enhance customer satisfaction. Ensures all customer issues are satisfactorily resolved, utilizing engineering, manufacturing, and other teams as needed. Requires a bachelor's degree. Typically reports to a director. The Field Service Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Field Service Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
About us
Insight Service Group "ISG" is a national investigative services firm specializing in cost containment and anti-fraud related services.
Our goal is to find the ideal candidate that has a strong work ethic, is self-motivated, have good problem-solving skills and be team oriented.
We are currently seeking individuals for a Part-Time SIU Investigator. The ideal candidate must have a strong work ethic, be self-motivated, have good problem-solving skills and be team oriented. Candidate must be able to work independently, have strong time management skills, and communication skills. Flexible hours are a must, to include early mornings, weekday, weekend, and evening hours.
Responsibilities including but not limited to the following:
Candidates must have the following:
We are looking for candidates to be employees not sub-contractors. ISG is an Equal Opportunity Employer (EOE) as well as a certified Minority Business Employer (MBE).
Washington State Agency: 1774
**Must possess or be eligible to obtain an Unarmed (or Armed) Private Investigator license.**
Job Type: Part-time
Schedule:
License/Certification:
Work Location: On the road
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