Field Service Director jobs in Spartanburg, SC

Field Service Director manages field service personnel to provide effective on-site support and technical assistance with various products or equipment. Plans and oversees installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Being a Field Service Director oversees the scheduling and training of field service representatives. Handles service contracts and directs support services. Additionally, Field Service Director develops methods, guidelines, and policies to facilitate efficient service delivery. Reviews service reports to monitor service performance and enhance customer satisfaction. Ensures all customer issues are satisfactorily resolved, utilizing engineering, manufacturing, and other teams as needed. Requires a bachelor's degree. Typically reports to a director. The Field Service Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Field Service Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

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Field Service Technician
  • Enerpac Tool Group Corp
  • Gaffney, SC FULL_TIME
  • Overview

     

     

     

    $1,000 sign on bonus 

     

     

    ENERPAC – Who we are?

    Enerpac Tool Group Corp. is a premier industrial tools, services, technology and solutions provider serving a broad and diverse set of customers in more than 100 countries. The Company makes complex, often hazardous jobs possible safely and efficiently. Enerpac Tool Group’s businesses are global leaders in high pressure hydraulic tools, controlled force products, and solutions for precise positioning of heavy loads that help customers safely and reliably tackle some of the most challenging jobs around the world. The Company was founded in 1910 and is headquartered in Menomonee Falls, Wisconsin. Enerpac Tool Group common stock trades on the NYSE under the symbol EPAC.

    For further information on Enerpac Tool Group and its businesses, visit the Company’s website at https://www.enerpactoolgroup.com/

     

    Summary – basic function of the role

    The primary function of this position is to perform field machining services at customer sites.

     

    Shift: Varies based on assigned projects; evenings, weekends, and/or holidays may be required

     

    Job Duties and Responsibilities

    • Providing on-site Field services and operating associated equipment such as but not limited to:
      • Hydraulically/Air powered clamshell to pipe cut and bevel
      • End prep
      • Flange facer
      • Portable mill
      • Key-mill
      • Bore-bar
      • JTL
      • Portable drill
      • Torque and Tensioning
      • Weld test and Isolation
      • JI software
    • Adheres to safe and specified standards, completing all required documentation
    • Job preparation and mobilization / demobilization including equipment lists and preparation, procedures
    • Set up and adheres to all Hydratight and site related procedures and polices including work permits and proper use of PPE and other equipment
    • Strong mechanical aptitude with a sense of on-site ingenuity to rectify problems with equipment and/or difficult situations
    • Maintains company quality, safety and environmental standards and policies
    • Interface with client in a professional manner always representing Hydratight to the highest standard
    • Communicates job progression back to the main office daily
    • Accurate and timely completion and submission of all job-related documentation including QA-QC documents
    • Complies with specific task requirements including ability to identify potential hazards using risk assessment.
    • Carry out driving duties in accordance with the Company’s requirements.
    • Adhere to the company’s procedures in relation to quality management and environment systems.
    • Adhere to the Company’s Safety Procedures and Policies.
    • Book travel and maintain travel records though Enerpac Travel page.
    • Manage expenses during travel as well as submit expense reports monthly.
    • Use company email to communicate with internal and external clients

    Skills and Competencies

    • Computer skills include knowledge of Microsoft Windows software suite (Outlook, Excel, Word, etc.) and company business ERP system.
    • Read and interpret documents such as operating procedural manuals, maintenance instructions, and safety rules and MSDS.
    • Ability to scope, troubleshoot and execute project to required specifications with support from service center.
    • Ability to speak effectively before groups, customers, or employees of organization.
    • Calculate figures and amounts such as proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry also including the use of decimals and fractions.
    • Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
    • Resolve problems involving several concrete variables in standardized situations.
    • Resolve problems involving several variables in standardized and non-standardized situations.
    • Will be traveling to customer sites alone, must be able to operate a motor vehicle with a valid Drivers License.
    • Ability to pass site specific background and drug tests as needed.

    Education and Experience

    • High School Diploma or general education degree (GED)
    • Experience with field machining equipment with no hands-on supervision
    • Process Basic Plus and/or OSHA 10
    • Active Nuclear clearance is preferred
    • TWIC card preferred; eligibility to obtain a TWIC card is required
    • Valid Driver’s License is required

    Physical Demands

    Employee will have to lift tools up to 100 pounds in weight. Employee will have to be able to walk/climb to a variety of primary work locations, including traveling by air/auto to remote sites. This will include occasional ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like. Employee will move themselves in different positions to accomplish tasks in various environments including tight and confined spaces. Employee will need to move about to accomplish tasks or move from one worksite to another. Employee will need to operate machinery and/or power tools, motor vehicles, and heavy equipment. Employee will need to listen, understand, and speak with team members in person, telephonically, and electronically at all levels within a diverse workforce and with supported organizations. Employee will need to assess the accuracy, neatness, and thoroughness of the work assigned. Employee can work in front of a personal computer and telephone for long periods of time. Will have repetitive motions that include the wrists, hands, and/or fingers.

    Work Environment

    Primary work environment is typically refineries, chemical plants, pipelines, and offshore where following appropriate safety protocols at the location would be required. Employee may be exposed to high/low temperatures, outdoor elements (such as precipitation and wind), high levels of noise, hazardous conditions, poor ventilation, small and/or enclosed spaces, or adverse environmental conditions.

    The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

     

    Direct Reports

    N/A

     

    Key External Contacts/Clients

    Shop Technicians

    Shop Supervisors

    Operation Managers

    Field Service Technicians

    Asset Managers

    Client Relations

     

    Diversity Statement

    We are committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We will ensure your application is fairly considered and if hired, you will have an equitable opportunity to give your best at work, not because we’re required to, but because it’s the right thing to do. Enerpac Tool Group will provide reasonable accommodations within the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, reach out to our Talent Acquisition Team for additional information.

     

    If you’re looking for a unique, exciting career with variety and potential for growth, Enerpac Tool Group offers challenges & extraordinary rewards for people on a global scale.

     

    The above statements reflect the general details necessary to describe the principle functions of the job described and shall not be construed as a detailed description of all the work requirements that may be inherent in the job.

  • 23 Days Ago

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Field Service Technician
  • EAM-Mosca Corporation
  • Spartanburg, SC FULL_TIME
  • EAM-Mosca Corp., Hazle Township PA, a dynamic market leader in the area of end-of-line automated packaging machinery and consumable strapping solutions, is seeking a Field Service Technician for the S...
  • Just Posted

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Field Service Technician
  • Kaspar Graphic Solutions Inc.
  • Inman, SC FULL_TIME
  • Job Description Job Description International Company is looking for a highly motivated field service technician to work in a strong team environment. Solid stable company offering above scale pay and...
  • 3 Days Ago

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Field Service Technician
  • Entegee
  • Spartanburg, SC FULL_TIME
  • Job Description Job Description Summary : Seeking an experienced Field Service Technician for troubleshooting, servicing, and optimizing industrial machinery, with extensive travel requirements. Job R...
  • 3 Days Ago

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Field Service Technician
  • Renk
  • Duncan, SC FULL_TIME
  • About us Renk Corporation is located in Duncan SC . We're an energetic and creative group, dedicated to high standards of excellence and quality.. ClassificationNonexempt Reports toOperations Manager ...
  • 8 Days Ago

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Field Service Technician
  • Ipsen International Inc
  • Spartanburg, SC FULL_TIME
  • Description The Field Service Engineer role is a remote position servicing Northwest, SC and vicinity. Travel up to 90% of the time and must have a home base in the Northwest, SC Area or close proximi...
  • 1 Month Ago

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0 Field Service Director jobs found in Spartanburg, SC area

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Daycare Assistant Director
  • Sunshine House
  • Spartanburg, SC
  • Daycare Assistant Director Spartanburg The Sunshine House Early Learning Academy is seeking a Preschool / Daycare Assist...
  • 3/28/2024 12:00:00 AM

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Regional Director of Quality Assurance
  • Agape Care Group
  • Spartanburg, SC
  • Overview: Join Our Team as a Regional Director of Quality Assurance - RN Is it important to you that patients receive sa...
  • 3/27/2024 12:00:00 AM

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Plant Manager
  • The Bernard Group Inc
  • Spartanburg, SC
  • Job Description Job Description Do you want to work for a company where your co-workers are co-owners? Smartpress is a 1...
  • 3/26/2024 12:00:00 AM

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Director of Sales - Wofford College Athletics
  • Peak Sports MGMT
  • Spartanburg, SC
  • Job Title: Director of Sales Company: Peak Sports MGMT Location: Wofford College Athletics (Spartanburg, SC) About Us: P...
  • 3/26/2024 12:00:00 AM

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Director of Planning and Development
  • SPARTANBURG COUNTY
  • Spartanburg, SC
  • ABOUT SPARTANBURG COUNTY, SC Situated in Upstate South Carolina, Spartanburg County offers an unparalleled climate for b...
  • 3/26/2024 12:00:00 AM

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Director of Sales
  • Guy Roofing
  • Spartanburg, SC
  • Description The Director of Sales is responsible for planning and implementing sales, and product development programs, ...
  • 3/26/2024 12:00:00 AM

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Curriculum Program Manager
  • Sunshine House
  • Spartanburg, SC
  • Curriculum Program Manager Spartanburg The Sunshine House Early Learning Academy is expanding! We are seeking a Curricul...
  • 3/25/2024 12:00:00 AM

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Area Sales Manager- Nonwoven Machinery
  • ANDRITZ
  • Spartanburg, SC
  • General definition of the function As part of the "QHSE" policy, the head of the export sector develops the turnover of ...
  • 3/24/2024 12:00:00 AM

Spartanburg is the most populous city in and the seat of Spartanburg County, South Carolina, United States, and the 12th-largest city by population in the state. The city of Spartanburg has a municipal population of 37,013, and Spartanburg County has an urban population of 180,786 as of the 2010 census. The Spartanburg Metropolitan Statistical Area, including Spartanburg and Union counties, had a population of 317,057 as of the 2010-2014 American Community Survey 5-Year Estimates. Spartanburg is the second-largest city in the greater Greenville–Spartanburg–Anderson Combined Statistical Area, w...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Field Service Director jobs
$149,714 to $190,078
Spartanburg, South Carolina area prices
were up 1.5% from a year ago

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