Field Service Engineer jobs in the United States

Field Service Engineer provides on-site support and technical assistance with various products or equipment. Installs, configures, troubleshoots, and maintains products/equipment. Being a Field Service Engineer identifies, analyzes, and repairs product failures. Orders and replaces parts as needed. Additionally, Field Service Engineer develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities. Answers basic customer questions about product features. May provide some customer training. Typically requires a bachelor's degree. Typically reports to a manager. The Field Service Engineer work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Field Service Engineer typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)

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Field Service Engineer
  • Service Express
  • Boston, MA FULL_TIME
  • If you're...

    • driven by helping others,
    • energized by solving challenging problems,
    • passionate about working hands-on with computer hardware,
    • and motivated by working in collaborative team atmospheres

    You may be interested in the Field Service Engineer position that we have available! It’s an opportunity to join a team that meets the 24/7 data center needs of local customers with a focus on delivering exceptional service with each interaction.

    This position will require driving to different customer sites, typically within a 100-mile range, for assigned service calls. When participating in the on-call rotation, our field service technicians may have to drive to any one of these locations at any time of the day or night. You will use your own vehicle and be reimbursed for travel expenses. Additionally, you will be expected to participate in periodic training and at times travel out of state.

    Here’s What This Position Is All About

    • Maintain and repair data center hardware equipment (primarily mid to high-end servers and other storage devices) of assigned accounts
    • Understand and deliver on response time, follow up, and resolution commitments to customers and teammates in order to build trust and ensure loyalty
    • Engage Purchasing department for parts inventory, Technical Support partners for escalation process, and local Sales team to help exceed customer expectations
    • Complete ongoing training in order to develop and/or maintain technical acumen

    What Will Help You Be Successful In This Position

    • Strong troubleshooting skills with at least a basic knowledge of computer hardware
    • On-call availability for 24x7 customer needs as part of a scheduled rotation throughout the service team
    • General field service experience preferred but not required

    We Offer You

    • Workplace flexibility that empowers our employees
    • "Hire the Will and Train the Skill" culture with an effective field service training program
    • Access to best-in-class support teams within our service-oriented company
    • Personal growth & advancement opportunities
    • Paid volunteer hours & birthday off
    • Several health insurance offerings that start on day one
    • 50% health club membership reimbursement
    • Company 401k match
    • $28-$43/hour based on experience

    Service Express is an equal opportunity employer. Authorization to work in the country you are applying to is a precondition of employment. Service Express does not sponsor applicants for work visas.

    We process your information in accordance with our Privacy Policy. For European residents, click here to review our fair processing notice.
  • 5 Days Ago

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Field Service Technician
  • Field Service Technician
  • Naples, FL FULL_TIME
  • RICOH IS LOOKING FOR A FIELD SERVICE TECHNICIANPOSITION PROFILEServices and repairs a variety of office equipment at customer locations, usually within a specific geographic area. May be viewed as spe...
  • 3 Days Ago

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Field service technician
  • Field Service-Controls Technician
  • Riverside, MO FULL_TIME
  • Title Field Service-Controls Technician About the Organization Cogent is a growing, midwest company that provides creative and innovative fluid processing solutions. Our companies include Automatic En...
  • 1 Month Ago

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Field service technician
  • Field Service Technician
  • Golden, CO FULL_TIME
  • Title Field Service Technician About the Organization Cogent is a growing, midwest company that provides creative and innovative fluid processing solutions. Our companies include Automatic Engineering...
  • 2 Months Ago

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Senior Field Service Engineer
  • Principal Service Solutions
  • Hillsboro, OR FULL_TIME
  • Join our dynamic team as we transform the way high-tech companies work! Principal Service Solutions is a leading technical workforce provider entrusted to safeguard the quality of operations at compan...
  • 6 Days Ago

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Field Service Engineer
  • Metro Machinery Repair Service
  • Woodstock, IL FULL_TIME
  • About METRO: METRO is a family-owned business with over 30 years of experience in CNC repair and maintenance. Our expert team services all makes and models of CNC machines, offering top-notch troubles...
  • Just Posted

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Information Systems Security Engineer
  • BAE Systems
  • Herndon, VA
  • **Job Description** BAE Systems, a top-ten prime contractor to the U.S. Department of Defense, enables the U.S. governme...
  • 12/11/2024 12:00:00 AM

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FIELD SERVICE ENGINEER
  • Lumos Networks Corp.
  • Hagerstown, MD
  • Segra is searching for a dynamic and experienced Field Service Engineer to work within our Northern Virgina (NOVA), VA m...
  • 12/9/2024 12:00:00 AM

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Field Service Engineer
  • International Display Systems, Inc.
  • Sterling, VA
  • Job Description Job Description We are looking for a Field Service Engineer (FSE) to join our Mid-Atlantic Operations Te...
  • 12/8/2024 12:00:00 AM

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Eaton Development Program: Field Service Engineer
  • Eaton Corporation
  • Manassas, VA
  • We make what matters work. You want to make an impact in the world. At Eaton, we're solving some of the toughest challen...
  • 12/8/2024 12:00:00 AM

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Field Service Engineer - Maryland, Virginia, Washington D.C Territory
  • Leica Biosystems
  • Washington, DC
  • Leica Biosystems' mission of "Advancing Cancer Diagnostics, Improving Lives" is at the heart of our corporate culture. W...
  • 12/8/2024 12:00:00 AM

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Field Service Technician
  • DCA Technology Partners
  • Lanham, MD
  • Job Description Job Description Field Service Engineer / Technician Department: Service Reports to: Director of Service ...
  • 12/8/2024 12:00:00 AM

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Beckman Life Sciences Field Service Engineer Intern - Washington DC (Remote)
  • Danaher
  • Washington, DC
  • We will not hire any students that require sponsorship after graduation or any time in the future. We are currently look...
  • 12/7/2024 12:00:00 AM

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Field Service Engineer (Washington, DC)
  • Abbott Laboratories
  • Washington, DC
  • Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-chan...
  • 12/5/2024 12:00:00 AM

Income Estimation for Field Service Engineer jobs
$66,471 to $81,420