Field Service Engineer provides on-site support and technical assistance with various products or equipment. Installs, configures, troubleshoots, and maintains products/equipment. Being a Field Service Engineer identifies, analyzes, and repairs product failures. Orders and replaces parts as needed. Additionally, Field Service Engineer develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities. Answers basic customer questions about product features. May provide some customer training. Typically requires a bachelor's degree. Typically reports to a manager. The Field Service Engineer work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Field Service Engineer typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
Optical Field Service Engineer
For over 80 years, LECO has been a leader in the development and production of world class laboratory instruments delivering state of the art products nationwide and across the globe. Located in St. Joseph, Michigan, LECO continues to be a family-owned company that understands the value of shared interests, long-term stability, loyalty, and trust.
Schedule:
Full Time: 8:00am – 5:00pm, Monday – Friday
Position Summary:
The Optical Field Service Engineer must work independently and have strong trouble shooting abilities. Needs to have great customer relations skills. Overnight travel may be required with little to no notice. This position requires up to 70% overnight travel including domestic and international. Be able to install, maintain, repair and train on all current Optical products. The Optical Field Service Engineer must be proficient and timely on all paperwork and scheduled customer visits. When at home office (PA or VA or WV) may perform technical support for customers via email and or telephone. They must be able to keep and maintain an accurate inventory of replacement parts and consumables.
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0 Field Service Engineer jobs found in Benton Harbor, MI area