Field Service Engineer jobs in Grand Rapids, MI

Field Service Engineer provides on-site support and technical assistance with various products or equipment. Installs, configures, troubleshoots, and maintains products/equipment. Being a Field Service Engineer identifies, analyzes, and repairs product failures. Orders and replaces parts as needed. Additionally, Field Service Engineer develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities. Answers basic customer questions about product features. May provide some customer training. Typically requires a bachelor's degree. Typically reports to a manager. The Field Service Engineer work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Field Service Engineer typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)

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Field Service Engineer / Technician
  • Salvagnini America, Inc.
  • Grand Rapids, MI FULL_TIME
  •  
     
     Job Title
     
    Field Service Engineer / Service Technician
     Department
    Customer Care
     Reports To
    Product Service Manager
     FLSA
    Exempt
     Location
    Hamilton, Ohio
     
    Summary
     
    The Field Service Engineer / Service Technician provides a strategic job at Salvagnini America. The position is responsible for providing on-site troubleshooting and repair of the equipment, customer support and training on state-of-the-art products from stand-alone machines to highly flexible automated systems at our various customer facilities.
     
    Essential Duties and Responsibilities
     
    • This position reports directly to the department manager, and includes the duties of troubleshooting and repair, customer training on the equipment, and on-site modifications to equipment.
    • Submission of clear, and detailed, reports documenting the work performed, open points, and closed points in a timely manner.
    • Professional appearance and good customer feedback is critical. Adherence to SOP's and implementation of new procedures.
     
     
    Qualifications
     
    TECHNICAL EXPERTISE:
    • Mechanical devices - such as conveyors, pulleys, gears, hydraulic or pneumatic valves and actuators, etc.
    • Electrical devices - such as PLC’s, Communication Systems, Servo Motors and Controllers.
    • PC communications - serial and parallel communication, Ethernet, static/dynamic addressing.
     
    Education and/or Experience      
    • A 2-year degree in mechanical or electrical technology/or equivalent work experience in the field. Military experience or practical work experience in a similar field will be considered.
    • An excellent listener and can also be assertive, persistent, and persuasive.
    • Strong interpersonal and written/verbal communication skills.
    • Ability to thrive in a high-energy and fast-paced work environment.
    • Adaptable and can think on your feet; when faced with new challenges or tough conversations, you face them head-on.
    • Strong organizational skills and follow through.
    • Fluent in PC use as a development and communications tool. MS Office/Excel/Word skills required.
    • Advanced knowledge in the following:
      • Mechanical devices: conveyors, pulleys, gears, hydraulic or pneumatic valves and actuators, etc.
      • Electrical devices: Servo Motors, Controllers, relays, breakers, troubleshooting
      • PC Communications: Serial and parallel communication, Ethernet, static/dynamic addressing.
    • Other duties may be assigned.
     
    Travel
     
    Frequent US and occasional international travel will be required, up to 75%, including occasional weekends. You must possess or be able to obtain a valid passport. The individual must possess a valid driver's license, pass a motor vehicle record check and have the unrestricted ability to obtain rental vehicles.
     
    Mathematical Skills
     
    Strong mathematical skills, including Algebra and Trigonometry.
    Ability to add, subtracts, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
     
    PC
     
    Fluent in PC use as a development and communications tool. Fluent in Windows, Excel, and Word.
     
    Cognitive
     
    The ability to recognize and evaluate technical issues and limitations is required. The ability to define and manage expectations is critical. The ability to make sound decisions and actions is required.
     
    Electrical
     
    Competency with Digital Multi-meters. The ability to read and understand electrical schematics is required.
     
    Mechanical
     
    Sound mechanical aptitude is a must. The ability to use common hand tools and read mechanical drawings is required.
     
    Reasoning Ability
     
    Ability to apply common sense understanding to carry out detailed and involved written or oral instructions.  Ability to deal with problems involving a few concrete variables in standardized situations.
     
    The ability to recognize and evaluate technical issues and limitations is required. The ability to define and manage expectations is critical. The ability to make sound decisions and actions is required.
    Physical Requirements
     
    Candidate must have the ability to lift 75 lbs. without restrictions. Walking distances, transporting tools through the Customer's location is required. Climbing steps and ladders, working in areas offering tight access is frequently required.
     
    Direct Reports
     
    This job has no supervisory responsibilities.
     
     
     
     
     
    Salvagnini America, Inc. is an Equal Opportunity Employer.
     
    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status FirstGroup is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
     
    Salvagnini America, Inc. is also committed to providing a drug-free workplace.
     
     
     
    Disclaimer
     
    This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

  • 15 Days Ago

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Electrical Field Service Engineer
  • Gleason
  • Grand Rapids, MI FULL_TIME
  • Position Summary: Performs technical support to customers at their manufacturing facilities including machine tool troubleshooting, repair, and installation of electro-mechanical systems, subsystems a...
  • 1 Day Ago

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Automation Field Service Engineer
  • Koops, Inc.
  • Holland, MI FULL_TIME
  • Our Automation Field Service Engineers conduct on-site repair, upgrade, and troubleshooting expertise at our customers' facilities to help maintain peak performance and customer satisfaction of our eq...
  • 22 Days Ago

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Field Service Engineer
  • ITW
  • Center, MI FULL_TIME
  • Company DescriptionInstron is a global organization that designs, manufactures, sells and services mechanical testing systems. Have you ever wondered how a potato chip always has the right crispiness ...
  • 14 Days Ago

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Field Service Engineer-Detroit
  • Ascential Technologies
  • Grand Rapids, MI FULL_TIME
  • Reports to: Customer Service Manager Job Summary: Major areas of responsibility will be in the installation, start-up, operations training and emergency service of automotive testing equipment. This p...
  • 26 Days Ago

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Field Service Engineer
  • ITW
  • Grand Rapids, MI FULL_TIME
  • Company DescriptionInstron is a global organization that designs, manufactures, sells and services mechanical testing systems. Have you ever wondered how a potato chip always has the right crispiness ...
  • 1 Month Ago

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0 Field Service Engineer jobs found in Grand Rapids, MI area

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Project Engineer
  • Techone
  • Holland, MI
  • FunctieomschrijvingTechonebestaat uit een groep communicatie-, managed IT- en beveiligingsondernemingen die bij elkaar p...
  • 4/24/2024 12:00:00 AM

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Project Engineer
  • Planet Forward
  • Holland, MI
  • The Project Engineer role is intended to support Project Managers in a wide range of responsibilities. Duties and Respon...
  • 4/24/2024 12:00:00 AM

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Customer Service / Global Parts Department
  • Thermotron Inc.
  • Holland, MI
  • / / / Customer Service / Global Parts Department Duties require some judgment and initiative to make decisions within th...
  • 4/23/2024 12:00:00 AM

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Field Service Engineer- CNC Machine Tools
  • Swift Placement & Consulting
  • Grand Rapids, MI
  • Job Description Job Description Need two service engineers for Eastern Michigan and one for Western Michigan. Employment...
  • 4/22/2024 12:00:00 AM

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Project Engineer
  • Planet Forward
  • Holland, MI
  • The Project Engineer role is intended to support Project Managers in a wide range of responsibilities. Duties and Respon...
  • 4/22/2024 12:00:00 AM

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Senior Project Engineer
  • viastore SYSTEMS North America
  • Grand Rapids, MI
  • Summary The role of the Senior Project Engineer is to support the Project Manager in the planning, execution, and finali...
  • 4/22/2024 12:00:00 AM

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Project Engineer
  • JBL Resources
  • Grand Rapids, MI
  • Our client, a medical device manufacturer in Grand Rapids, MI has an opening for a highly-motivated, hands-on Project En...
  • 4/21/2024 12:00:00 AM

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Industrial Controls Field Service Engineer
  • Axis Automation
  • Grand Rapids, MI
  • Axis Automation is looking for career-oriented Industrial Controls Field Service Engineer to join a dynamic, tight-knit ...
  • 4/21/2024 12:00:00 AM

Grand Rapids is the second-largest city in Michigan, and the largest city in West Michigan. It is on the Grand River about 30 miles (48 km) east of Lake Michigan. As of the 2010 census, the city population was 188,040. In 2010, the Grand Rapids metropolitan area had a population of 1,005,648, and the combined statistical area of Grand Rapids-Muskegon-Holland had a population of 1,321,557. Grand Rapids is the county seat of Kent County. A historic furniture-manufacturing center, Grand Rapids is home to five of the world's leading office furniture companies, and is nicknamed Furniture City. Its ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Field Service Engineer jobs
$63,136 to $77,336
Grand Rapids, Michigan area prices
were up 1.3% from a year ago

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