Field Service Engineer jobs in Milwaukee, WI
Field Service Engineer provides on-site support and technical assistance with various products or equipment. Installs, configures, troubleshoots, and maintains products/equipment. Being a Field Service Engineer identifies, analyzes, and repairs product failures. Orders and replaces parts as needed. Additionally, Field Service Engineer develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities. Answers basic customer questions about product features. May provide some customer training. Typically requires a bachelor's degree. Typically reports to a manager. The Field Service Engineer work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Field Service Engineer typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
Recently Added Field Service Engineer jobs
Field Service Engineer
- Handicare USA, Inc.
-
Milwaukee, WI
FULL_TIME
-
OVERVIEW: The Field Sales Engineer (FSE) will primarily be involved in providing field technical and installation training to dealers for Handicare Stairlift and Patient Handling products. These interactions will be performed at specified dealer locations, client homes and Handicare Regional Sales Offices throughout the assigned region. When not engaged in this training activity, FSE’s will also be tasked with developing and conducting e-learning sessions for dealers on topics that can be effectively delivered via this medium. Finally, they will offer telephonic support, regarding the service, repair and preventative maintenance of Handicare products throughout the U.S. – supporting Dealers, Handicare’s Technical Service Team and Handicare’s Home Accessibility Sales group.ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Field based technical and installation training (60%)
- Provide dealer support through on-site service
- Provide onsite support of Handicare institution customers
- Provide telephonic support to dealers and Handicare staff
- Conduct dealer training sessions as Handicare Regional Sales Offices
- Provide webinars and online support for dealers
- Training of internal associates on use of product and problem resolution
- Support sales in on-boarding new dealers, specifically with Technical matters related to products (Partners Portal) and the PhotoSurvey system
- Assist and provide problem solving solutions to dealers over the phone
- Record call transactions and problem histories (CRM)
- Follow up and make scheduled call backs to clients
- Interact with clients to provide and process information in response to inquiries, concerns, products and services
- Support all product lines - ceiling lifts, floor lifts, stair lifts, Photosurvey, etc.
- Provide assistance for first time installs for dealers
- Work with R&D to contribute to internal knowledge of product issues and possible long-term fixes
- Additional responsibilities as requested or required by management
SUPERVISORY RESPONSIBILITIES:- This position has no supervisory responsibilities.
COMPETENCIES:- Knowledge of Handicare and the Stair lift and/or Patient Handling products
- Proven field service experience
- Excellent communication and problem-solving skills
- Must be able to orally present material to large groups
- Read blueprints and architectural drawings
- Ability to troubleshoot, test, repair and service technical and/or electrical equipment
- Maintain and manage company assets in a responsible manner
- Determines appropriate action required and solid problem-solving skills
- Ability to work flexible hours and to adapt to changing working schedules as required
- Able to read and interpret written information
- Able to deal with frequent change, delays, or unexpected events
- Is consistently at work and on time
- Follows instructions, responds to management direction
- Takes responsibility for own actions
- Observes safety and security procedures
- Incorporates a process improvement mentality
- Reports potentially unsafe conditions
- Uses equipment and materials properly
- Ability to handle clients professionally during all interfaces
- Good analytical skills to provide swift diagnoses of problem
- Must excel in fast-paced, agile environment where critical thinking and strong problem-solving skills are required for success
- Ability to function in a self-directed environment
- Innovative thinker who is positive, proactive, and readily embraces change
LANGUAGE SKILLS:- Ability to read and comprehend instruction, correspondence and memos. Ability to write correspondence. Can effectively present information in one on one, small group and large group situations to customers, clients and other employees of the organization.
EDUCATION, EXPERIENCE & TRAINING:- High School Diploma or general education degree (GED); and 3 to 5 years of related experience and or training; preferably in building construction, mechanical, and/or electrical methods.
CERTIFICATES, LICENSES OR REGISTRATIONS:- Valid U.S. Driver’s License. Acceptable driving record.
COMPUTER SKILLS:- Proficiency in Windows applications, Microsoft Word, Excel, PowerPoint and Outlook is required. Proficiency in ERP software, preferably in Microsoft Dynamics (AX12).
PHYSICAL DEMANDS:- The employee may frequently stand, walk, climb, stoop, kneel or crouch during shift. Employee will be required to regularly use hands to finger, handle, feel and reach with hands and arms. Employee must be able to regularly lift, push, pull and or move up to 50 lbs.
WORK ENVIRONMENT:- This position may work in an environment with loud noise levels. This position may frequently work near moving parts, be exposed to vibration and be exposed to airborne particles & dust.
TRAVEL:- This position may travel up to 75% of the time
- 4 Days Ago
Field Service Engineer
- International Search Partners
-
Milwaukee, WI
FULL_TIME
- Field Service Engineer International Search Partners - Milwaukee, Wisconsin Summary: Under the direction of the Service Coordinator, the Field Service Technician travels to customer sites to install, ...
- 1 Month Ago
Field Service Engineer
- Veterans Prime, Inc.
-
Menomonee Falls, WI
OTHER
- Overview Exciting opportunity for a full-time, Field Service Engineer in our client's Equipment Division. The Field Service Engineer will provide on-site machine installation, troubleshooting, repair ...
- 25 Days Ago
Field Service Engineer
- Veterans Prime, Inc.
-
Milwaukee, WI
OTHER
- Overview Summary The Field Service Engineer is responsible for providing on-site troubleshooting and repair of the equipment, customer support, and training on state-of-the-art products from stand-alo...
- 25 Days Ago
Field Service Engineer
- Enercon Industries
-
Menomonee Falls, WI
FULL_TIME
- Job DetailsJob Location Menomonee Falls Plant - Menomonee Falls, WI  Description Position Summary Enercon Industries is a mid-sized family company that makes technical equipment for various indust...
- 18 Days Ago
Field Service Engineer
- ENERCON INDUSTRIES CORP
-
Menomonee Falls, WI
OTHER
- Job Details Job Location: Menomonee Falls Plant - Menomonee Falls, WI Salary Range: Undisclosed DescriptionPosition Summary Exceptional field service opportunity for an engineer (or technician) lookin...
- 11 Days Ago
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0 Field Service Engineer jobs found in Milwaukee, WI area
Field Services Engineer
- Direct Recruiters, Inc.
-
Milwaukee, WI
- Our client is looking for a Field Service Engineer in the Midwest. This person will have the following skills: -Strong c...
- 4/23/2024 12:00:00 AM
Lead Infrastructure Engineer
- Vaco
-
West Bend, WI
- We seek a highly skilled and experienced Lead Infrastructure Engineer to join our team. The ideal candidate will be a se...
- 4/23/2024 12:00:00 AM
Field Service Engineer - CNC Machine Tools
- Swift Placement & Consulting
-
Milwaukee, WI
- Job Description Job Description Looking for multiple positions in several areas: Areas of interest for candidate locatio...
- 4/21/2024 12:00:00 AM
Field Service Engineer (Milwaukee, WI)
- Abbott
-
Milwaukee, WI
- Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-chan...
- 4/21/2024 12:00:00 AM
Field Service Engineer- CNC Machine Tools
- Swift Placement & Consulting
-
Milwaukee, WI
- Job Description Job Description Field Service Technician can live ANYWHERE in the country!!!! SUMMARY: This position is ...
- 4/20/2024 12:00:00 AM
Instrumentation and Controls (I&C) Field Services Engineer/Project Engineer
- Toshiba America Energy Systems
-
Milwaukee, WI
- We are Toshiba.We have an unwavering drive to make and do things that lead to a better world. At Toshiba, we commit to r...
- 4/20/2024 12:00:00 AM
National Field Service Engineer, Automation - Remote - 80% Travel
- Danaher Corporation
-
Milwaukee, WI
- Wondering what's within Beckman Coulter Diagnostics? Take a closer look. At first glance, you'll see that for more than ...
- 4/19/2024 12:00:00 AM
Service Support Technician
- Messer Cutting Systems, Inc.
-
Menomonee Falls, WI
- Job Description Job Description JOB SUMMARY: Messer Cutting Systems is a global solution provider for the metal working ...
- 4/19/2024 12:00:00 AM
About Milwaukee, Wisconsin
Milwaukee lies along the shores and bluffs of Lake Michigan at the confluence of three rivers: the Menomonee, the Kinnickinnic, and the Milwaukee. Smaller rivers, such as the Root River and Lincoln Creek, also flow through the city.
Milwaukee's terrain is sculpted by the glacier path and includes steep bluffs along Lake Michigan that begin about a mile (1.6 km) north of downtown. In addition, 30 miles (48 km) southwest of Milwaukee is the Kettle Moraine and lake country that provides an industrial landscape combined with inland lakes.
According to the United States Census Bureau, the city has ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Field Service Engineer jobs
$64,698 to $79,250
Milwaukee, Wisconsin area prices
were up 1.8% from a year ago
were up 1.8% from a year ago
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