Field Service Rep. - Electronic Equipment jobs in Mobile, AL

Field Service Rep. - Electronic Equipment provides maintenance and technical support for company products at customer field locations. Installs new products or enhances existing ones and may provide training and best practices for on-site personnel. Being a Field Service Rep. - Electronic Equipment determines when products should be replaced and recommends and plans upgrades. Identifies and troubleshoots malfunctions and conducts or schedules repairs. Additionally, Field Service Rep. - Electronic Equipment develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities. Requires a high school diploma. Typically reports to a supervisor. The Field Service Rep. - Electronic Equipment works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Used Equipment Service Manager
  • Beard Equipment
  • Mobile, AL FULL_TIME
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    Summary/Objective

    The Used Equipment Service Manager manages the service department team and handles customer service interactions, reports and repairs while ensuring excellent customer service and strong relationships to ensure repeat customers. 

    Essential Functions 

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

    ·         Demonstrate leadership in day-to-day management of the service team 
    ·         Assign and schedule jobs and work areas according to skills and knowledge 
    ·         Coach, mentor and communicate job expectations to team members 
    ·         Lead and take ownership of management responsibility relating to hiring, performance management and overall people management 
    ·         Effectively utilize the service scheduling tools to properly manage the flow of the work order process to completion 
    ·         Review and process all repair work orders for accuracy and completeness concerning parts, materials, labor and approve the release of equipment for delivery to the customer 
    ·         Maintain technical and product knowledge on all equipment sold within the dealership’s area of responsibility 
    ·         Lead and manage all business and/or department activities related to ensuring the customer experience is positive and that all team members are committed to creating solutions and long-term relationships with customers 
    ·         Approve all employee payroll hours according to HR policies and procedures 
    ·         Maintain positive and professional working relationships with coworkers, management, and vendors with a constant commitment to teamwork and exemplary customer service 
    ·         Perform all other duties as assigned by management in a professional and efficient manner 
    ·         Follow all safety rules and regulations and adhere to all policies and procedures as specified in company manuals and the employee handbook 
    ·         Participate in all company driven communication efforts including department meetings, electronic communications (email and text) and other related efforts 
    ·         Proactively seek and participate in available company sponsored training to develop skills and knowledge 
    ·         Maintain prompt and regular attendance according to department and company policies 
    Supervisory Responsibility 

    This position is responsible for supervising all service personnel including, but not limited to; service technicians, field service technicians, service administrators and yard coordinators. 

    Work Environment 

    While performing the duties of this job, the employee regularly works in an office setting in or around service/parts departments and will be exposed to outside weather conditions, noise, vibration, fumes, odors, dust, electrical shock, toxic or caustic chemicals, heights and close proximity to moving mechanical parts. 

    Physical Demands 

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

    While performing the duties of this job, the employee is continuously required to sit, stand, walk and use hands for fine manipulation. The employee is frequently required to lift/carry up to 50 lbs. The employee is occasionally required to drive, bend, stoop, push/pull and reach above. Specific vision abilities required by this job include close, distance and color vision. While performing the duties of this job, the employee is regularly required to talk or hear at moderate noise levels. 

    Position Type/Expected Hours of Work 

    This is a full-time position. Days of work are Monday through Friday. 

    Travel 

    10% to 25% expected. 

    Job Requirements 

    ·         Previous Deere Dealer service management experience preferred 
    ·         Graduation from related diesel technology program preferred 
    ·         3 years of service technician experience preferred 
    ·         Excellent customer service skills 
    ·         Excellent computer skills 
    ·         Technical Knowledge 
    ·         Excellent time management, problem solving and organizational skills 
    ·         Excellent oral and written communication skills 
    ·         High school and or technical school education preferred 
     
    Other Duties 

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

     
    Employees signature below constitutes employee’s understanding of the essential functions and requirements of the position. 
  • 7 Days Ago

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Field Service Heavy Equipment Technician
  • Thompson Tractor Company, Inc.
  • Spanish Fort, AL FULL_TIME
  • The Field Technician – Earthmoving is responsible for performing maintenance, repairs, and diagnostics on earthmoving heavy equipment, including bulldozers, excavators, loaders, graders, and other mac...
  • Just Posted

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EQUIPMENT OPERATOR III (ELECTRONIC SCREED)
  • Mobile County Personnel Board
  • Mobile, AL FULL_TIME
  • This is responsible work in performing a variety of manual tasks in the operation of one or more types of heavy motor equipment.JURISDICTIONS YEARLY RATEMOBILE COUNTY $42,506 - $67,952*CITY OF MOBILE ...
  • 15 Days Ago

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Service Technician
  • Beard Equipment
  • Mobile, AL FULL_TIME
  • Summary/Objective The service technician is responsible for the self-directed effective repair of equipment at high levels of quality while exceeding customer expectations. Essential Functions Reasona...
  • 26 Days Ago

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Beach Service Field Auditor
  • Perdido Beach Service
  • Orange, AL FULL_TIME
  • Perdido Beach Service is hiring seasonal Beach Service Field Auditors. A Beach Auditor regularly visits our beach properties to ensure the beach equipment is set up properly and the attendant is doing...
  • 2 Months Ago

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Montana Service Refrigeration Tech + $10k
  • Market Equipment
  • Mobile, AL FULL_TIME
  • We are GROWING! And we need YOU on our team! If you're an HVAC / Refrigeration Technician looking for a place to build your career - not just another job, this is the opportunity you've been waiting f...
  • 1 Month Ago

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0 Field Service Rep. - Electronic Equipment jobs found in Mobile, AL area

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IT Service Project Manager - VTC
  • Scalian
  • Mobile, AL
  • Who are we? At Scalian, we are a leading multinational engineering consulting firm with 5,500 specialists and over 30 ye...
  • 4/18/2024 12:00:00 AM

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Appliance Repair / Refrigeration Service Professional
  • Mr. Appliance of Mobile
  • Mobile, AL
  • Job Description Job Description If you are EPA Certified, have experience and are knowledgeable in refrigeration / seale...
  • 4/17/2024 12:00:00 AM

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IT Service Project Manager - VTC
  • Scalian
  • Mobile, AL
  • Who are we? At Scalian, we are a leading multinational engineering consulting firm with 5,500 specialists and over 30 ye...
  • 4/16/2024 12:00:00 AM

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Customer Service Representative
  • Walmart
  • Mobile, AL
  • **Job Title: Customer Service Representative (Walmart)** **Job Summary:** As a Customer Service Representative at Walmar...
  • 4/14/2024 12:00:00 AM

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Customer Service Representative
  • Walmart
  • Eight Mile, AL
  • **Job Title: Customer Service Representative (Walmart)** **Job Summary:** As a Customer Service Representative at Walmar...
  • 4/14/2024 12:00:00 AM

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Customer Service Delivery Advocate - Mobile, AL
  • Carvana
  • Theodore, AL
  • We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at ...
  • 4/14/2024 12:00:00 AM

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Bilingual Customer Service Specialist (Spanish)
  • Sherwin-Williams
  • Daphne, AL
  • Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their que...
  • 4/11/2024 12:00:00 AM

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Foreman- Industrial Services
  • Clean Harbors
  • Pascagoula, MS
  • HPC-Industrial, powered by Clean Harbors, in Pascagoula, MS is looking for an IS Foreman to join their safety conscious ...
  • 3/27/2024 12:00:00 AM

Mobile (/moʊˈbiːl/ moh-BEEL; French pronunciation: ​[mɔ.bil]) is the county seat of Mobile County, Alabama, United States. The population within the city limits was 195,111 as of the 2010 United States Census, making it the third most populous city in Alabama, the most populous in Mobile County, and the largest municipality on the Gulf Coast between New Orleans, Louisiana, and St. Petersburg, Florida. Alabama's only saltwater port, Mobile is located on the Mobile River at the head of the Mobile Bay and the north-central Gulf Coast. The Port of Mobile has always played a key role in the economi...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Field Service Rep. - Electronic Equipment jobs
$40,111 to $49,941
Mobile, Alabama area prices
were up 1.3% from a year ago

Field Service Rep. - Electronic Equipment in Santa Rosa, CA
After a federal tax rate of 22% has been taken out, Field Service Rep.
December 23, 2019