Field Service Rep. - Electronic Equipment provides maintenance and technical support for company products at customer field locations. Installs new products or enhances existing ones and may provide training and best practices for on-site personnel. Being a Field Service Rep. - Electronic Equipment determines when products should be replaced and recommends and plans upgrades. Identifies and troubleshoots malfunctions and conducts or schedules repairs. Additionally, Field Service Rep. - Electronic Equipment develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities. Requires a high school diploma. Typically reports to a supervisor. The Field Service Rep. - Electronic Equipment works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Broadway Equipment Company is a family-owned car wash manufacturer based out of Minneapolis, Minnesota that has been in business for over 40 years selling to car dealerships worldwide. We are looking for a full-time employee to service our customers in the greater Baltimore area.
Responsibilities and Duties
As a valued member of our service team, you will be the trusted representative of our company from the install date onwards. After initial installation, you will continue to build relationships with our customers through monthly preventative maintenance visits, as well as being there to save the day with emergency repairs.
This is a remote position as our company is based in Minneapolis. However, you will be closely connected to our in-house service team for help with troubleshooting, submitting weekly reports, and for any new product training.
Qualifications and Skills
Location
This service technician will be responsible for all of our customers in the greater Baltimore area, commuting by company vehicle. Infrequently we may request a longer commitment from you that may require overnight travel.
Benefits
Broadway Equipment Company offers a competitive hourly rate with the ability to earn additional commission and potential overtime. We want to ensure you feel confident in your role and offer a structured/paid training program. Once you are trained and ready to start servicing the greater Baltimore area, we will provide you a reliable company vehicle and cell phone with expenses paid. Being a full-time employee you will also receive paid holidays, retirement savings plans, medical and dental insurance, as well as personal time off.
Job Type: Full-time
Pay: $23.00 - $28.00 per hour
Benefits:
Schedule:
Ability to Relocate:
Work Location: In person
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