Field Service Rep. - Telecommunications Equip. jobs in Asheville, NC

Field Service Rep. - Telecommunications Equip. operates on site in an on-call capacity. Installs, repairs, and maintains telecommunications equipment. Being a Field Service Rep. - Telecommunications Equip. ensures equipment runs at optimal levels and performs routine repairs and maintenance. Documents all inspections and servicing as required. Additionally, Field Service Rep. - Telecommunications Equip. may require an associate degree in area of specialty. Typically reports to a supervisor or manager. The Field Service Rep. - Telecommunications Equip. works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Field Service Rep. - Telecommunications Equip. typically requires 1-3 years of related experience, or may need 0 years of experience with additional specialized training and/or certification. (Copyright 2024 Salary.com)

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Telecommunications Specialist
  • US National Park Service
  • Asheville, NC FULL_TIME
  • Duties

    Major Duties

    The incumbent is the Telecommunications Specialist for the Blue Ridge Parkway, a Unit of the National Park Service.

    The incumbent has full technical and broad management responsibility for maintenance, modification, and, as required, installation, relocation and activation of the Park's independent digital narrowband radio communication system, including a microwave backbone system carried across multiple sites/towers located in Virginia and North Carolina. The incumbent plans, self-performs, or directs all technical work, including investigating, analyzing, testing, diagnosing and correcting all system problems and malfunctions, as well as defective or inoperative radio and telecommunication equipment, to restore or insure continuous system operations. Provides direct support to the Park central dispatch operation and field staff, as well as maintaining mobile and portable radio units.

    Location

    The Blue Ridge Parkway extends 469 miles along the crest of the southern Appalachian Mountains through North Carolina and Virginia between two eastern national parks - Shenandoah and Great Smoky Mountains. For more park information, log on to: http://www.nps.gov/blri.

    Asheville, North Carolina - The duty station is located on the Blue Ridge Parkway at the Oteen Maintenance Area (mile post 382 on the Blue Ridge Parkway), which is located in Asheville, North Carolina. All goods and services are available in Asheville and the surrounding communities.

    Requirements

    Conditions of Employment

    • U.S. Citizenship required.
    • Appointment subject to background investigation and favorable adjudication.
    • Meet Selective Service Registration Act requirement for males.
    • Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program.
    • You will be required to operate a government (or private) motor vehicle as part of your official duties; a valid driver's license is required. You will be required to submit a Motor Vehicle Operator's License and Driving Record. You must also submit (within a State sealed envelope or submitted directly by the State authorities), and at your own expense, all certified driving records from all States that disclose all valid driver's licenses, whether current or past, possessed by you.
    • You may be required to complete training and operate a four-wheel drive vehicle.
    • You will be required to wear a uniform and comply with the National Park Service uniform standards. A uniform allowance will be provided.
    • You may be required to work on-call, evenings, weekends, holidays, overtime and shift work.
    • If you are a new employee or supervisor in the Federal government, you will be required to complete a one-year probationary period.
    • You may be required to travel overnight away from home up to 5 nights per month. You must obtain a government charge card for travel purposes.
    • You may be required to complete training and obtain/maintain a government charge card with travel and/or purchase authority.
    • The position to which you will be appointed is subject to a financial disclosure reporting requirement and you will be required to complete a new entrant Confidential Financial Disclosure Report (OGE Form 450) within 30 days of your appointment.

    Qualifications

    All qualifications must be met by the closing date of this announcement-04/11/2024-unless otherwise stated in this vacancy announcement.

    Credit will be given for all appropriate qualifying experience. To receive credit for experience, your resume MUST clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (month/year), and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40 hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience.

    To qualify for this position at the GS-12 grade level, you must possess the following minimum qualifications by close of the announcement:

    SPECIALIZED EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-11 grade level in the Federal service (obtained in either the public or private sectors). This experience includes activities such as: evaluating, analyzing, developing, managing, or improving communications systems, procedures, and requirements that demonstrated knowledge of current developments and trends in communications concepts and technology. knowledge of electrical wiring and distribution theory to meet the National Electrical Code; experience with spectrum analyzers, frequency measuring instruments, signal generators, oscilloscopes, audio analyzers, and volt/ohm/ammeters; demonstrated knowledge of OSHA safety requirements related to repair of telecommunication equipment specifically related to tower climbing and emergency rescue procedures; thorough knowledge of laws, rules, regulations, policies and procedures in the telecommunication field to insure compliance. Must possess a professional level knowledge of telecommunications from both a program management and technical viewpoint in order to analyze traffic loads and flow, and equipment design, specifications, and capabilities. You must include hours per week worked.

    Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

    Education

    There is no substitution of education for experience at the grade level(s) of this announcement.

    Additional information

    A selectee receiving a first appointment to the Federal Government (Civil Service) is entitled only to the lowest step of the grade for which selected The display of a salary range on this vacancy shall not be construed as granting an entitlement to a higher rate of pay.

    A Recruitment Incentive May Be Authorized for a newly selected employee when appointed to a permanent, temporary, or term position. A Federal employee who is transferring to the National Park Service from another component, bureau or Federal agency and who does not meet the conditions under 5 CFR §575.102 is not eligible for a recruitment incentive.

    A Relocation Incentive May Be Authorized for a Federal employee when the employee must move, as directed by the National Park Service (NPS) either through a management directed reassignment or selection for employment, to a different location at least 50 miles away from the one where his/her position of record held at time of selection is currently located, due to a need of the NPS. A relocation incentive is not the same as a Permanent Change of Station (PCS) move and, as such, may be granted in conjunction with one another.

    This announcement may be used to fill additional positions if identical vacancies occur within 90 days of the issue date of the referral certificate.

    Physical Demands: Must be able to work from ladders, platforms, steep roofs, radio towers, remote locations and extremely close quarters. Is required to do extensive work involving heavy lifting, standing, kneeling, bending, and climbing in tiring and uncomfortable positions. Occasionally lifts loads in excess of 50 pounds. May be required to work long hours and in adverse weather conditions. Incumbent will be required to perform tower climbing activities related to the maintenance and repair of associated telecommunication system equipment.

    Working Conditions: Work is performed in an electronics shop, at mountaintop sites, auto repair garages, and in many buildings where equipment is installed. Temperature extremes may be less than 0° F to more than 100° F. High winds may be encountered causing wind chill and blocking access with fallen timber.

    The National Park Service has determined that the duties of this position are suitable for telework and the selectee may be allowed to telework with supervisor approval.

    • Benefits

      A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

      Review our benefits

      Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

    How You Will Be Evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.

    You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide on the application questionnaire, and the result of the additional assessments required for this position. A review of your resume and supporting documentation will be made and compared against your responses to the Assessment Questionnaire to determine if you are qualified for this job. If your resume is incomplete or does not support the responses provided in the Assessment Questionnaire, or if you fail to submit all required documentation, you will be rated 'ineligible', 'not qualified', or your score will be adjusted accordingly. If a determination is made that you have inflated your qualifications or experience, you can lose consideration for this position. Please follow all instructions carefully; errors or omissions can affect your rating.

    Candidates will be rated and ranked using Category Rating procedures. These procedures place candidates with veteran's preference above non-preference eligibles within each category. Veterans with a service connected disability of at least 10 percent are listed in the highest quality category, except when the position being filled is scientific or professional at the GS-09 grade level or higher. Under Category Rating, candidates will be rated and ranked into one of three categories:

    • Best Qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors and are highly proficient in all requirements of the job and can perform effectively in the position
    • Well Qualified - applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors and are proficient in most of the requirements of the job
    • Qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors and are proficient in some, but not all of the requirements of the job.
    You will be evaluated on the following competencies:
    • Network Management
    • Technical Competence
    • Technology Awareness
    • Telecommunications

    In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires successful completion of additional assessments, including a QTMATE Assessment. These assessments measure the critical competencies listed above that are required to successfully perform the job.

    • Benefits

      A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

      Review our benefits

      Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

    • Required Documents

      As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

      The following documents are required and must be submitted by 11:59 PM (EST) on 04/11/2024:

      • Resume which includes a list of all significant jobs held and duties performed, dates specified in month and year format, and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40 hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience. If military or civilian, please include your rank and/or grade.
      • Complete All Required Assessments.
      • Other Supporting Documents, if applicable, such as:
        • Veterans Preference Documentation:
          • If you are a Discharged, Non-Disabled Veteran, you must submit a copy of your DD-214 showing character of discharge (Member 4 copy), or other Documentation of Service and Separation under Honorable Conditions, as listed on the SF15. If you don't have your DD-214, you may request it after discharge from the National Archives.
          • If you are a veteran within 120 days of discharge, you must submit signed documentation from the Armed Forces certifying: 1) your expected release/retirement from active duty, 2) under honorable conditions, 3) your pay grade/rank/rate at time of discharge, 4) dates of active duty service, 5) any campaign or expeditionary medals received, & 6) dated within 120 days of your separation.
          • If you are a Disabled Veteran, Purple Heart Recipient, or Mother or Spouse of a Disabled or Deceased Veteran, you must submit all additional proof required by the SF15, and if applicable, a completed SF15. You may request a copy of your Department of Veterans Affairs letter from www.ebenefits.va.gov or call 1-800-827-1000 to establish proof of disability.
      • College transcripts, if qualifying based on education.
      • Documentation for Interagency/Career Transition Assistance Plan consideration if you are a displaced Federal employee within the local commuting area. You must include: 1) Proof you are a displaced Federal employee, e.g., RIF Separation Notice, Notice of Proposed Removal, etc; 2) SF-50s (Notifications of Personnel Action) showing career/conditional tenure competitive status, promotion potential and duty location; and 3) your most recent performance appraisal. To exercise selection priority, displaced or surplus Federal employees must be rated well-qualified or above 85 on the rating criteria for this position.
      Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials - you must remove your image from any badges, licenses, etc.
      Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agency's staffing offices.

      If you are relying on your education to meet qualification requirements:

      Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

      Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

    • How to Apply

      To apply for this position: You must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below. To receive consideration, the complete application package must be submitted by 11:59 PM (EST) on 04/11/2024. You must provide documentation to support your claim for each eligibility selected. Please review the required documentation listed in the eligibilities language to ensure you submit the appropriate information. Note: You will only be marked eligible for those eligibilities that you selected and provided the appropriate supporting documentation.

      WE DO NOT ACCEPT HARD-COPY OR E-MAIL APPLICATION PACKAGES.

      • Select Apply. If you are not logged in, you will be prompted to login or create an account.
      • Prompted to Start the Application Process by selecting "Start Application."
        • Click here for USAJobs Help with "How to create an application"
        • To PREVIEW the application questionnaire, select the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12356555
      • Select or add the resume you want to use for this application. Click here on how to build a resume in USAJOBS.
      • Select documents you want included in this application.
      • Review package to acknowledge your documents were reviewed.
      • Select if you want to include your demographic information.
      • After reading and certifying the application is true and submitted in good faith, select "Continue to Agency Site."
      • Follow onscreen prompts and instructions to complete your application.
      • Add the supporting documents by indexing your documents with the dropdown.
        • Upload any missing required documents or optional documents.
      • Review and Submit Application.
      • While logged in, you can check the status of your application by selecting " " next to the job title for this position.
      • You can review or revise your application at any point during the open period of the announcement.
        • To update an application, you should log into your USAJOBS account and select " " next to the job title for this position. Select "Update Application" for this job.
        • Note: When you click Update Application, you will be prompted to re-select your documents from USAJOBS. Documents submitted with the first application will no longer be associated with the applicant record. So it is important that you select all documents you want to use in the re-application.

      Agency contact information

      Jennifer Lopez

      Phone

      (000) 000-0000

      Email

      jennifer_lopez@nps.gov

      Address

      Blue Ridge Parkway
      199 Hemphill Knob Road
      Asheville, NC 28803
      US

      Next steps

      Once the Occupational Questionnaire is received you will receive acknowledgement that your submission was successful. If you are among the most qualified candidates and your name is referred to the hiring official, you may be contacted directly for a possible interview. You will be notified of the status of your Application Package at the time candidates are referred for consideration, and when the selection process is complete.

      Current surplus and current or former displaced Federal individuals who have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) must be well qualified for the position to receive consideration for special priority selection. Well qualified means that the applicant meets the following: OPM qualification standards for the position; all selective placement factors, where applicable; special qualifying conditions that OPM has approved for the position, where applicable; is physically qualified with reasonable accommodation, where appropriate to satisfactorily perform the duties of the position upon entry; and is rated by the organization at least at the well qualified level on all competencies. Federal employees seeking CTAP/ICTAP eligibility must submit proof that they meet the requirements of 5 CFR 330.605(2) for CTAP and 5 CFR 330.704 for ICTAP. This includes a copy of the agency notice, a copy of their most recent Performance Rating, and a copy of their most recent SF-50 noting current position, grade level, and duty location. Please annotate your application to reflect that you are applying as a CTAP/ICTAP eligible. If you are selected for Federal employment, you will be required to fill out a Declaration of Federal Employment, OF-306, prior to being appointed to determine your suitability for Federal employment and to authorize a background investigation. Failing to answer all questions truthfully and completely or providing false statements on your application may be grounds for not hiring you, or for firing you after you begin work. Also, you may be punished by fine or imprisonment (U.S. Code, Title 18, section 1001).

    • Fair and Transparent

      The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

      • Equal Employment Opportunity (EEO) Policy
      • Reasonable accommodation policy
      • Financial suitability
      • Selective Service
      • New employee probationary period
      • Signature and false statements
      • Privacy Act
      • Social security number request

    Required Documents

    The following documents are required and must be submitted by 11:59 PM (EST) on 04/11/2024:

    • Resume which includes a list of all significant jobs held and duties performed, dates specified in month and year format, and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40 hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience. If military or civilian, please include your rank and/or grade.
    • Complete All Required Assessments.
    • Other Supporting Documents, if applicable, such as:
      • Veterans Preference Documentation:
        • If you are a Discharged, Non-Disabled Veteran, you must submit a copy of your DD-214 showing character of discharge (Member 4 copy), or other Documentation of Service and Separation under Honorable Conditions, as listed on the SF15. If you don't have your DD-214, you may request it after discharge from the National Archives.
        • If you are a veteran within 120 days of discharge, you must submit signed documentation from the Armed Forces certifying: 1) your expected release/retirement from active duty, 2) under honorable conditions, 3) your pay grade/rank/rate at time of discharge, 4) dates of active duty service, 5) any campaign or expeditionary medals received, & 6) dated within 120 days of your separation.
        • If you are a Disabled Veteran, Purple Heart Recipient, or Mother or Spouse of a Disabled or Deceased Veteran, you must submit all additional proof required by the SF15, and if applicable, a completed SF15. You may request a copy of your Department of Veterans Affairs letter from www.ebenefits.va.gov or call 1-800-827-1000 to establish proof of disability.
    • College transcripts, if qualifying based on education.
    • Documentation for Interagency/Career Transition Assistance Plan consideration if you are a displaced Federal employee within the local commuting area. You must include: 1) Proof you are a displaced Federal employee, e.g., RIF Separation Notice, Notice of Proposed Removal, etc; 2) SF-50s (Notifications of Personnel Action) showing career/conditional tenure competitive status, promotion potential and duty location; and 3) your most recent performance appraisal. To exercise selection priority, displaced or surplus Federal employees must be rated well-qualified or above 85 on the rating criteria for this position.
    Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials - you must remove your image from any badges, licenses, etc.
    Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agency's staffing offices.

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.


    Help

    This job is open to

    • Career transition (CTAP, ICTAP, RPL)

      Federal employees who meet the definition of a "surplus" or "displaced" employee.

    • The public

      U.S. Citizens, Nationals or those who owe allegiance to the U.S.

    Clarification from the agency

    Open to all U.S. Citizens. ICTAP/CTAP eligibles.

  • 21 Days Ago

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0 Field Service Rep. - Telecommunications Equip. jobs found in Asheville, NC area

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Customer Care Coordinator
  • Earth Fare, Inc
  • Asheville, NC
  • Accucare is seeking a motivated and detail-oriented person to join our team as a Customer Care Coordinator. This positio...
  • 4/19/2024 12:00:00 AM

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Customer Service Representative
  • Walmart
  • Candler, NC
  • **Job Title: Customer Service Representative (Walmart)** **Job Summary:** As a Customer Service Representative at Walmar...
  • 4/19/2024 12:00:00 AM

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Customer Service Representative
  • Walmart
  • Marshall, NC
  • **Job Title: Customer Service Representative (Walmart)** **Job Summary:** As a Customer Service Representative at Walmar...
  • 4/19/2024 12:00:00 AM

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Customer Service Representative
  • Walmart
  • Clyde, NC
  • **Job Title: Customer Service Representative (Walmart)** **Job Summary:** As a Customer Service Representative at Walmar...
  • 4/19/2024 12:00:00 AM

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Bilingual Customer Service Specialist (Spanish)
  • Sherwin-Williams
  • Hendersonville, NC
  • Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their que...
  • 4/18/2024 12:00:00 AM

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Overnight Valet Parking Attendant - Asheville, NC
  • Parking Management Company
  • Asheville, NC
  • Job Details Job Location Asheville NC - Asheville, NC Position Type Full Time / Part Time Education Level None Travel Pe...
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Customer Service Specialist
  • National Telecommunications Cooperative Association
  • Asheville, NC
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Branch Office Administrator
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Asheville is a city and the county seat of Buncombe County, North Carolina, United States. It is the largest city in Western North Carolina, and the 12th-most populous city in the U.S. state of North Carolina. The city's population was 89,121 according to 2016 estimates. It is the principal city in the four-county Asheville metropolitan area, with a population of 424,858 in 2010. Asheville is located in the Blue Ridge Mountains at the confluence of the Swannanoa River and the French Broad River. According to the United States Census Bureau, the city has a total area of 45.3 square miles (117....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Field Service Rep. - Telecommunications Equip. jobs
$46,806 to $63,138
Asheville, North Carolina area prices
were up 1.5% from a year ago

Field Service Rep. - Telecommunications Equip. in Rochester, NY
After the combined taxes have been taken out, Field Service Rep.
January 12, 2020