Field Service Rep. - Telecommunications Equip. jobs in Kennewick, WA

SAFETY:

•  Promote the Safety Culture of Agri-Service.
• Advocate and exemplify safety and safe working habits using proper safety equipment not limited to hand, face, and eye protection. (PPE)
• Follows company safety policies and procedures on the jobsite, promotes safe behavior with our customers.
•  Maintains a clean company vehicle, performs required inspections, and completes necessary paperwork.
•  Safely demonstrates operation of equipment to potential customers.
•  Uses correct tooling, performs tool inspections regularly, follows tools instructions and cleans as needed
•  Performs JHA analysis of location and equipment, looks to eliminate or reduce potential hazards.
•  Identifies potential safety concerns on all makes and types of equipment through walk around inspections and reports them to the supervisor and/or the customer.

ESSENTIAL FUNCTIONS:

• Identifies and calls on all customers and potential customers of AGCO for new, used or traded equipment within the assigned territory.
• Maintains call quantity and quality to assure the development of a positive relationship with each customer.
• Develops and maintains the sales skills necessary to sell a premium priced product.
• Develops and maintains product knowledge on AGCO and Agri-Service products.
• Identifies customers’ needs and develops an effective solution with the use of AGCO Equipment products and Agri-Service services.
• Works hand in hand with other departments within Agri-Service.
• Conducts product presentations to customer groups.
• Embraces integrity, quality and responsiveness to customer needs.

• Ensures product knowledge of AGCO and Agri-Service offerings are up to date.
• Communicates the needs and concerns of the territory and ensures resolution is found.
• Completes call reports and ensures that the needs of our customers are communicated through-out the organization.
• Understands and uses offerings from AGCO Finance or other finance companies.
• Adheres to all customer care standards.
• Actively cares for and advocates safety at Agri-Service.  Adheres to all applicable safety policies, procedures and standards.
• May accomplish training and serve as a team member in support of Agri-Service’s strategic programs, projects, and initiatives.
• Works within and promotes corporate vision, mission, and values of the organization.
• Overnight travel is rare.
• Performs other duties as assigned.

KNOWLEDGE SKILLS AND ABILITIES:

• Demonstrated experience selling premium priced products, farm equipment sales experience preferred.
• Ability to develop and maintain product knowledge of AGCO and Agri-Service products.
• Proven competence in the four pillars of a sales professional: personal discipline, relationship skills, strategic selling, and tactical selling.
• Ability to assess customer needs and evaluate customer satisfaction.
• Ability to quickly identify problems, approach work from a solutions-based focus, and develop creative solutions to complex issues.
• Proficient in the use of Microsoft or other comparable systems required.
• Knowledge or ability to learn CDK, OneAGCO and other software systems as identified by the organization.
• Proven skills in written and verbal communications, planning, organizing, leadership and interpersonal relationship building.
• Ability to set and manage priorities.
• Drive and maintain company vehicle.
• Must be a self starter and able to work without supervision.
• Consistent attendance.

EDUCATION AND EXPERIENCE:

• Proof of high school diploma or General Education Degree (GED).
• Proof of driver’s license and acceptable driving record required.
• Minimum of two (2) years’ sales experience of heavy equipment or farm equipment preferred.
• Must be able to communicate in English (speak, read, comprehend, write).

PHYSICAL CHARACTERISTICS:

• Must be able to sit for long periods of time along with walking, standing, climbing stairs, reaching, pushing, pulling, leaning and twisting.
• Must be able to meet all safety requirements for applicable safety policies.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. It is not intended be an exhaustive list of all responsibilities, duties, and skills required of employees in this classification.