Field Service Rep. - Telecommunications Equip. jobs in North Carolina

Field Service Rep. - Telecommunications Equip. operates on site in an on-call capacity. Installs, repairs, and maintains telecommunications equipment. Being a Field Service Rep. - Telecommunications Equip. ensures equipment runs at optimal levels and performs routine repairs and maintenance. Documents all inspections and servicing as required. Additionally, Field Service Rep. - Telecommunications Equip. may require an associate degree in area of specialty. Typically reports to a supervisor or manager. The Field Service Rep. - Telecommunications Equip. works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Field Service Rep. - Telecommunications Equip. typically requires 1-3 years of related experience, or may need 0 years of experience with additional specialized training and/or certification. (Copyright 2024 Salary.com)

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Customer Service Rep
  • Field Controls
  • Kinston, NC FULL_TIME
  • General Description:

    Employee works in a direct customer service environment with both outward facing responsibilities to support channel partners (Representative Agencies, Distributors, Contractors, and Homeowners) and inward facing responsibilities to provide internal customer service support to Engineering, Operations, Quality, Finance, Administration, and Technical Staff.

     

    Basic Responsibilities include

    • Work in customer service department interpreting, responding to, editing, and entering orders.
    • Requires basic to extensive knowledge of applications, sales policies and order entry procedures to support a diversified industrial business.
    • Coordinates pricing of special items and materials with estimates. Verifies shipping dates based on backlog, if required.
    • Responds to customer problems, complaints, or conflicts by making decisions regarding these when possible. Consistently uses a professional, tactful, respective demeanor, and good phone skills to resolve concerns.
    • Demonstrates computer skills (proficiency in Microsoft Office, Excel, and preferably PowerPoint)

    Essential Job Functions:

    • Entering order. Follow SOPs and work instructions
    • Answer multi-line phone system and route calls to appropriate person.
    • Assist customers with order or product problems when possible or locate appropriate resource to assist.
    • Learn new accounts set-up process and coordinate with accounting when appropriate.
    • Issue RGA (Return Goods Authorization) and follow through to resolve issue when appropriate.
    • Contribute and/or manage administrative duties as assigned to include literature requests, marketing facilitation, database updates, product samples shipping, filing, etc.
    • Support company’s Representative Network (outside agencies managing territories).
    • Assist “Inside Sales” with direct sales & marketing functions and projects.
    • Other duties as assigned

    Required Education and Qualifications:

    • Competent to strong computer skills including Microsoft Office products, particularly Excel spreadsheet management.
    • Background in distribution and/or OEM businesses and procedures covering; pricing and discounting, conditions of sales, customers, shipping instructions, and similar information.
    • Good technical acumen to help clarify terminology, supply missing or misstated information, correct discrepancies in data, and write orders to facilitate and expedite order processing.
    • Prefer individual with industrial/technical products experience in large SKU environments.
    • Microsoft D365  experience preferred.
    • High School graduate, some college

    Skills and Specifications:

    • Organized and detailed.
    • Able to multi-task with multiple interruptions
    • Excellent communication, phone skills
    • Reliable
    • Able to sort and manage multiple inputs from customers, plant staff, technical, and sales staff while still providing high quality customer service.
    • Self-starter.
  • 20 Days Ago

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Field Trainer
  • KGP Telecommunications, LLC
  • Charlotte, NC FULL_TIME
  • Company Overview: KGP Services, a Circet company, is a leading provider of communications network services and is a trusted partner to customers who build, own, and operate high-speed fiber, wireless,...
  • 2 Days Ago

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Sr Field Service Tech - Wilmington, NC (Remote)
  • Signode -Sr Field Service Tech
  • Wilmington, NC FULL_TIME
  • Sr Field Service Tech - Wilmington, NC (Remote) Apply Now Description/Job Summary Compensation:$35.50 - $42.75/hourly based on experience and backgroundBenefits:Signode offers a comprehensive benefits...
  • 12 Days Ago

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Field Service Rep Temp
  • AMS Logo
  • Fayetteville, NC FULL_TIME
  • Title: Field Service Representative - Temporary Duration: Expected to last to end of 2023. Overview of position: Position operates in an assigned territory with primary duties to manage and maintain p...
  • 4 Days Ago

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Contract Customer Service Rep
  • Abacus Service Corporation
  • Charlotte, NC FULL_TIME
  • Description: Job Purpose Why does the job exist and what is it designed to accomplish? Please include overall summary highlights (significant responsibilities and duties). 3-4 sentences maximum. Manag...
  • Just Posted

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Customer service rep
  • Environmental Chimney Service
  • Arden, NC FULL_TIME
  • Environmental Chimney Service is currently hiring for a full-time Customer Service Rep - CSR to answer the phone, schedule appointments, and coordinate repair work in the Arden, NC area. This position...
  • 5 Days Ago

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Field Service Specialist
  • Konica Minolta Business Solutions
  • Atlanta, GA
  • Overview Get Hired, Get PAID! Now offering a $1,500 sign-on bonus for all direct service positions! $500 payable on firs...
  • 3/28/2024 12:00:00 AM

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Field Service Specialist
  • Orion Talent
  • Houston, TX
  • Description Position Details: •Title: Field Service Specialist •Location: Houston, TX •Shift: Mon- Fri, daytime hours. O...
  • 3/28/2024 12:00:00 AM

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Field Service Specialist
  • Konica Minolta Business Solutions
  • Charlotte, NC
  • Overview Get Hired, Get PAID! Now offering a $1,500 sign-on bonus for all direct service positions! $500 payable on firs...
  • 3/27/2024 12:00:00 AM

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Field Service Specialist
  • Konica Minolta Business Solutions Ltd
  • Atlanta, GA
  • Job Description Overview Get Hired, Get PAID! Now offering a $1,500 sign-on bonus for all direct service positions! $500...
  • 3/27/2024 12:00:00 AM

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Field Service Specialist
  • Zoetis
  • Jackson, MS
  • States considered: Mississippi, Role Description POSITION SUMMARY: The primary responsibility for this position is to Ma...
  • 3/27/2024 12:00:00 AM

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Field Service Specialist
  • Konica Minolta Business Solutions Ltd
  • Charlotte, NC
  • Job Description Overview Get Hired, Get PAID! Now offering a $1,500 sign-on bonus for all direct service positions! $500...
  • 3/27/2024 12:00:00 AM

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Field Service Specialist
  • Konica Minolta Business Solutions
  • Charlotte, NC
  • Overview Get Hired, Get PAID! Now offering a $1,500 sign-on bonus for all direct service positions! $500 payable on firs...
  • 3/27/2024 12:00:00 AM

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Field Service Specialist
  • American Battery Solutions
  • Springboro, OH
  • Job Description Job Description Job Summary: The Field Service Specialist is responsible for building strong customer re...
  • 3/26/2024 12:00:00 AM

North Carolina (/ˌkærəˈlaɪnə/ (listen)) is a state in the southeastern region of the United States. It borders South Carolina and Georgia to the south, Tennessee to the west, Virginia to the north, and the Atlantic Ocean to the east. North Carolina is the 28th-most extensive and the 9th-most populous of the U.S. states. The state is divided into 100 counties. The capital is Raleigh, which along with Durham and Chapel Hill is home to the largest research park in the United States (Research Triangle Park). The most populous municipality is Charlotte, which is the second-largest banking center in...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Field Service Rep. - Telecommunications Equip. jobs
$48,894 to $65,955

Field Service Rep. - Telecommunications Equip. in Rochester, NY
After the combined taxes have been taken out, Field Service Rep.
January 12, 2020