Field Service Rep. - Telecommunications Equip. jobs in Reno, NV

Job Description

Don’t wait, take the next step in your career today. We are looking for a motivated and dynamic individual to join our team as a Full-Time Customer Service Representative. If you have a passion for delivering excellent customer service and enjoy working in a proactive environment and building rapport with others, this is the role for you. Prior insurance experience is required.You’ll have the opportunity to grow your knowledge and you’ll benefit from additional avenues for growth and advancement. You will benefit from continued training and education as well as career development and advancement opportunities. Continue growing your knowledge with our mentorship and training. You will also have the opportunity for advancement and the option to transition into sales if desired. Apply now to join our team and our commitment to customer satisfaction and success.

Benefits

Responsibilities

Client Assistance: Provide knowledgeable guidance and support to customers regarding their insurance inquiries and policy needs, resolve issues, and offer insurance solutions while looking for cross selling oportunies.

Develop insurance quotes, make sales presentations, and close sales.

Process customer policy change requests.

Handle all incoming claim calls from customers and follow-up.

Complete Evidence of Insurance requests.

Develop new Financial Services opportunities.

Document each customer contact in eAgent.

Take premium payments from customers.

Requirements

Licensing: Active Nevada Property & Casualty License is required.

Customer Service Experience: Previous experience in insurance and customer service.

Communication Skills: Strong verbal and written communication abilities.

Detail-Oriented: Ability to maintain accuracy and thoroughness in customer interactions.

Team Player: Collaborate effectively with colleagues to achieve team goals.