Field Service Rep. - Telecommunications Equip. jobs in Santa Fe, NM

Summary :

Provides merchandising services and on-site customer support at customer locations to ensure that prescribed regular service programs and customer relationships are effectively maintained at or above customer expectations.

Schedule :

Monday through Friday

Service Representative Benefits :

• Car Allowance
• Cell Phone Allowance
• $500 Referral Bonuses
• Independent and flexible schedule
• Competitive Wages
• Paid Time Off
• Dayforce Wallet (Get paid weekly or daily for hours worked)

Responsibilities :

Merchandising and Customer Support

• Travels to and among customer store locations as required according to service schedule and as necessary to resolve issues.
• Maintains customer stores by ensuring displays are set to plan-o-grams, assessing inventory levels, placing customer orders, down-stocking product, removing defective product, placing POP material, and repairing displays and equipment.

Store Display Resets

• Performs physical work necessary to tear down and / or assemble store displays, including racks and other prescribed display items according to the plan-o-grams.
• May provide direction and supervision to temporary or support personnel assigned to assist with the reset.

Conducts Store Surveys

• Completes customer service sheets and surveys as directed.
• Takes photos of displays

Follows company policies and procedures to accomplish the following :

• Maintain and timely submit required records and receipts.
• Follow prescribed time reporting procedures and submits time worked accurately and promptly.

Education :

High school diploma or equivalent, college courses preferred.

Qualifications :

• Two years’ field service or merchandising experience preferred, ideally in a large-scale retail environment.
• Able to regularly travel to and among store locations, with occasional overnight stays as required to effectively service the territory
• Maintains valid driver's license and maintains a driver record acceptable under the provisions of Hillman's Vehicle Policy
• Able to lift and carry up to 50 pounds occasionally.

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Last updated : 2024-04-23