Field Service Representative - Copy Machines jobs in Georgiana, AL

Able to work alone to perform preventive maintenance and to diagnose and repair equipment. Maintain customers equipment in accordance with the program and/or with manufacturers recommended maintenance procedures in a safe and efficient manner, insuring machine availability according to the guarantee provided to the customer.

• Conduct routine, scheduled inspections and perform routine maintenance functions on each piece of equipment assigned, maintaining safe working habits as a primary consideration at all times. Use time wisely so that both customer and HMI are best served.
• Make repairs to equipment as required.
• Report in complete detail on a timely basis, both verbally and in writing, according to the established reporting system. Report all non-routine finds immediately to the lead person or service manager.
• Good communication is vital.
• Maintain assigned parts inventory, accounting for parts usage according to company procedures. Maintain parts usage log for each machine if required.
• Respond to call-outs on a 24-hour basis, as assigned.
• Utilize every customer contact as a continual training program to improve the ability of customer personnel to properly operate the equipment.
• Utilize various training methods so that a continuous program is in effect to upgrade your professional skills.
• Keep service vehicle, shop and work area clean and orderly.
• Other duties may be assigned.