Field Service Specialist jobs in Renton, WA

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Field Service Specialist
  • Waters Corporation
  • Seattle, WA FULL_TIME
  • Overview

    Waters Corporation's Field Services Organization is comprised of highly skilled, motivated and customer focused professionals that are technical authorities on Waters’ product suite. As a Field Service Specialist, working for an industry leader, you'll join a global team of specialists that are crucial to ensure Waters’ legendary service for our customers who utilize our scientific instrumentation and software. 

     

    In this role, you'll have the opportunity to provide technical expertise on Waters' innovative product suite (LC, LC/MS, HPLC/UPLC, SFC) for multiple customer laboratories spanning across the Pharmaceutical & Life Sciences, Chemical Materials, Clinical, Food, Environmental, Forensics, Academia and Government industries.

     

    Waters Corporation is seeking a highly skilled, motivated and customer focused individual to join our renown Field Services Organization in the Seattle, WA area.

    Responsibilities

    • Installation, performance maintenance, troubleshoot and support Waters' product suite (LC, LC/MS, HPLC/UPLC, SFC, Informatics)
    • Establish and maintain effective relationships with external and internal customers ensuring their success
    • Run customer expectations, by communicating work performed and providing follow up plan if needed
    • Ensure customer compliance regulations are followed
    • Deliver system level training at customer sites
    • Lead service inventory according to Waters policies
    • Issue field service reports daily to detail work performed
    • Maintain sound knowledge regarding the technology and customers' application demands
    • Work with Sales team in respect to identifying future business development opportunities and needs for service contract sales
    • Ensure that quality system procedures and Health & Safety standards are adhered to at all times

    Qualifications

     

    Education:

    • BS/BA in Chemistry or Biology, engineering or other science related field is desired, will also consider applications with equivalent experience, training and education

    Experience:

    • 2 years of experience with installation, performance maintenance, troubleshooting, support and/or end user utilization of scientific instrumentation, preference for previous Waters product suite (LC, LC/MS, HPLC/UPLC, SFC, Informatics)
    • Valid Driver's License in good standing is required
    • Ability to perform effective system level troubleshooting
    • Understanding of the scientific application workflow along with the scientific software systems (CDS, SDMS, LIM, ELN)
    • Overnight travel as required including international travel for training

    Skills:

    • Must possess a strong customer focus
    • Strong communication skills; ability to communicate optimally to a diverse audience with specific customer needs
    • Personal sense of integrity
    • Effective time management skills
    • System level approach to problem solving
    • Analytical attitude with a strong aim to resolve open issues
    • Excellent verbal and written communication skills                                                                  #LI-Remote

     

    Company Description

    Waters Corporation (NYSE: WAT), the world's leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials, and food sciences for over 60 years. With approximately 8,000 employees worldwide, Waters operates directly in 35 countries, including 15 manufacturing facilities, with products available in more than 100 countries. Our team focuses on creating business advantages for laboratory-dependent organizations to enable significant advancement in healthcare delivery, environmental management, food safety, and water quality.   

     

    Working at Waters enables our employees to unlock the potential of their careers. Our global team is driven by purpose. We strive to be better, learn and improve every day in everything we do. We’re the problem solvers and innovators that aren’t afraid to take risks to transform the world of human health and well-being. We’re all in it together delivering benefit as one to provide the insights needed today in order to solve the challenges of tomorrow. 

     

     

    Diversity and inclusion are fundamental to our core values at Waters Corporation. It is our responsibility to actively implement programs and practices to drive inclusive behavior and increase diversity across the organization. We are united by diversity and thrive on it for the benefit of our employees, our products, our customers and our community. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or protected Veteran status. 

  • 11 Days Ago

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Field Investigator
  • Insight Service Group, ISG
  • Seattle, WA PART_TIME
  • About us Insight Service Group "ISG" is a national investigative services firm specializing in cost containment and anti-fraud related services. Our goal is to find the ideal candidate that has a stro...
  • 1 Month Ago

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Social Service Specialist (Bilingual in Russian)
  • Chinese Information and Service Center (CISC)
  • Bellevue, WA FULL_TIME
  • ABOUT: CISC is a non-profit organization founded in 1972 that supports immigrants and their families by creating opportunities for them to succeed while honoring their heritage. We provide youth, fami...
  • 7 Days Ago

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Contract specialist
  • Internal Revenue Service
  • Seattle, WA FULL_TIME
  • Duties WHAT IS THE OFFICE OF THE CHIEF PROCUREMENT OFFICER DIVISION? A description of the business units can be found at : Vacancies will be filled in the following specialty areas : Procurement. The ...
  • 23 Days Ago

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Outreach specialist
  • Downtown Emergency Service Center
  • Seattle, WA FULL_TIME
  • Job Type Full-time Description Days Off : Sunday, Monday, Tuesday Shift : Day (7am - 5 : 30pm) Insurance Benefits : Dental, Life, Long-term Disability, Medical (no premiums / payroll deductions for em...
  • 28 Days Ago

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Peer specialist
  • Downtown Emergency Service Center
  • Seattle, WA FULL_TIME
  • Job Type Full-time Description Days Off : Friday, Saturday Sunday Shift : Day Insurance Benefits : Dental, Life, Long-term Disability, Medical (no premiums / payroll deductions for employee coverage) ...
  • 1 Month Ago

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0 Field Service Specialist jobs found in Renton, WA area

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Ticket Sales & Service Intern
  • Seattle Seahawks / First & Goal Inc.
  • Renton, WA
  • Job Title: Ticket Sales & Service Intern Department: Ticketing Reports To: Ticket Sales & Service Manager ORGANIZATION O...
  • 3/28/2024 12:00:00 AM

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Retail Service Specialist>
  • O'Reilly Automotive
  • Kent, WA
  • O'Reilly Automotive - 10453 SE 240th Street [Store Supervisor / Team Member] As a Retail Service Specialist at O'Reilly ...
  • 3/28/2024 12:00:00 AM

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Customer Service Representative
  • Raleigh America
  • Kent, WA
  • **Customer Service Representative** at Alta Cycling Group Kent, WA Alta Cycling Group is a premier cycling company offer...
  • 3/27/2024 12:00:00 AM

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Lead Transfer Care Specialist - DCN
  • Foundation Partners
  • Kent, WA
  • Revolutionizing the funeral industry means blazing new trails, creating new ideas, developing strong relationships, pres...
  • 3/26/2024 12:00:00 AM

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Service Support Representative
  • MacDonald-Miller Facility Solutions
  • Seattle, WA
  • At MacDonald-Miller Facility Solutions ("MacMiller") we make buildings work better. As the Northwest's leading mechanica...
  • 3/25/2024 12:00:00 AM

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Field Service Supervisor
  • EFCO Corp.
  • Kent, WA
  • We believe in rising to a challenge, creating a vision, and providing a solution. We believe in dedication, hard work, a...
  • 3/25/2024 12:00:00 AM

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Customer Service Specialist
  • Orkin
  • Kent, WA
  • Overview: We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, youll be critical to ...
  • 3/25/2024 12:00:00 AM

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Retail Store Customer Service Specialist
  • Sherwin-Williams
  • Issaquah, WA
  • This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholes...
  • 2/25/2024 12:00:00 AM

Renton is a city in King County, Washington, and an inner-ring suburb of Seattle. Situated 11 miles (18 km) southeast of downtown Seattle, Renton straddles the southeast shore of Lake Washington, at the mouth of the Cedar River. After a long history as an important salmon fishing area for Native Americans, Renton was first settled by people of European descent in the 1860s, and its early economy was based on coal mining, clay production, and timber export. Today, Renton is best known as the final assembly point for the Boeing 737 family of commercial airplanes, but it is also home to a growin...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Field Service Specialist jobs
$79,017 to $94,123
Renton, Washington area prices
were up 2.8% from a year ago

Field Service Specialist in Milford, MA
Manage customer expectations, by communicating work performed and providing follow up plan if needed.
December 07, 2022
Field Service Specialist
Requires intermediate skill level on most common software applications including file folder management and navigating to network production folders.
December 26, 2022
Works closely across cross-functional teams including Sales, Service, Operations and Marketing for program development, implementation, execution and portfolio management.
January 18, 2023
Assists in the implementation of new services by job shadowing, documenting current processes, applying best practices, and writing site procedures.
February 13, 2023
Understand and work with the Field Service Coordinator in the communication of the labor, equipment and resources required to complete field service and emergency response projects.
April 03, 2023
Developing technical skills and experience related to building automation systems, fire alarm systems, and/or electronic security systems.
April 16, 2023
Acts as a resource and provides technical projects and maintenance assistance to peers and companion work groups, while ensuring good inter-departmental relations.
May 06, 2023
Participate in the development and delivery of technical training to our distributors, partners, agents and technically qualified representatives of customer base.
May 16, 2023
Provides feedback and suggestions to management to improve existing processes and procedures including validation of current procedures and correct site documentation.
May 21, 2023
Performs preventative maintenance and repair services at client sites using knowledge of mechanical, hydraulic, and electronic equipment.
May 21, 2023