Field Support Specialist jobs in Pierre, SD

Description

Attention all equipment enthusiasts with an eye for detail and a passion for adventure! Purple Wave, the trailblazer in the used equipment online auction industry, presents an exhilarating opportunity for you. Picture this: you, as the intrepid Field Operations Specialist, embarking on an assigned epic expedition through the vast landscapes of South Dakota. Your mission? Dive deep into the engines, scrutinize the specs, and capture the hidden features of heavy equipment, vehicles, trucks, and trailers using captivating pictures and videos. As a valued member of our dynamic team, you'll collaborate closely with Territory Sales Managers and sellers to ensure precise documentation, meticulous listings, and seamless communication. Let's showcase why Purple Wave is the trusted online auction source for used equipment, one engine, spec, and feature at a time. Get ready to capture the hearts of our customers with every video, picture, and description posted online! So, dust off your boots, embrace the spirit of adventure, and join us on a journey that will ignite your passion and unleash your expertise in the thrilling world of heavy machinery.

The Field Operations Specialist, is responsible for collecting information and documentation from sellers of heavy equipment, vehicles, trucks, and trailers. The role involves filling out detailed and accurate listing sheets, taking photos and videos, obtaining service records and titles, and scheduling and completing data capture for equipment being sold on purplewave.com. The Field Operations Specialist will travel throughout the region and communicate effectively with sellers to ensure a smooth auction process.

Responsibilities

• Communicate Purple Wave's auction process clearly and effectively to sellers.
• Schedule, complete, and document data capture for equipment being sold on purplewave.com.
• Gather and organize necessary information and documentation, including service records and titles.
• Complete detailed and accurate listing sheets and take high-quality photos and videos.
• Represent the company in a professional and ethical manner to heavy equipment owners, buyers, and sellers.
• Responsible for gathering and entering customer information and opportunities in CRM and other applications to maintain a high level of communication to all team members.
• Assist Marketing department with the creation of social media videos. Distribute promotional and marketing materials across various channels to effectively reach target audiences and enhance brand visibility.
• Support sellers in preparing assets for sale, including tasks such as but not limited to jump-starting vehicles, cleaning out assets, removing decals, and ensuring assets are presentation-ready and appealing to potential buyers.
• Undertake additional assigned duties as requested.
  
  

Supervisory Responsibilities

• None.
  
  

Qualifications

• High School Degree or GED.
• Ability to travel extensively when required.
• Knowledge of fleet, heavy agriculture and construction equipment.
• Proficiency in various technologies, tools, and systems to gather and share information electronically.
• Self-motivated with a strong work ethic.
• Excellent attention to detail and accuracy.
• Excellent people skills and ability to maintain high ethical standards.
• Excellent interpersonal, written, and oral communication skills.
• Not Required: Bid calling skills and auction experience.
• Candidates may be requested to complete position specific skills assessment testing.
• Spanish speaking bi-lingual candidates are encouraged to apply.
• Applicants must be either a U.S. Citizen or eligible to work in the U.S.
• Requires the ability to successfully complete a background check.
• Candidates must possess a valid state driver's license in compliance with the laws and regulations of the relevant jurisdiction.
  
  

Working Settings

• Full-time Salaried Exempt, not eligible for overtime.
• Flexibility in schedule and ability to work outside of standard business hours.
• Expected to travel up to 75% of the time.
• Please note that this position is physically demanding and requires regular climbing, lifting, and physical exertion. The Field Operations Specialist will be required to climb on, over, and under heavy equipment and vehicles, and lift and move equipment and parts weighing up to 50 pounds.
  
  

Compensation

• Competitive salary paid bi-weekly and commission paid monthly, estimated range of combined compensation for the first year is $55,000-$65,000 annually. Commission structure is designed to reward high performance and offers potential for growth based on job performance and is not capped.
• Company vehicle provided.
• This position includes company-provided cell phone and computer equipment.
• Health, Dental, and Vision starting the first of the month after 60 days of employment.
• 401(k) plan with an employer match up to 4% starting the first day of employment.
• Company-paid Life Insurance benefit of $25,000 with options to add more through employee contribution starting the first of the month after 60 days of employment.
• Personal Time Off (PTO) annual amount of 120 hours which is prorated based on the number of days between the 60th day of employment and the end of the calendar year. May vary to comply with state requirements.
• Eligible to participate in the Company Employee Stock Purchase Program (ESPP) after 90 days of employment, with enrollment opportunities each May and November.
  
  
  
  

About Purple Wave

Visit us at: PurpleWave.com

Purple Wave Auction is a leader in the equipment auction industry focusing on construction, ag, fleet, and government equipment. We are a data-driven, quickly changing and evolving, growing organization. Our focus is on marketing the assets we sell for our customers to find the highest quality bidders for the best recoveries for our sellers. We strive to make this transaction Straight, Simple, and Sold. We live daily by our core values of trust, team, care, and passion to be the place people want to work and our customers want to return to for their equipment buying and selling needs for their businesses.

Purple Wave Auction is the largest no-reserve Internet auction company in the Midwest.

• We have over 300 employees, nearly doubling in size in the last three years.
• We have a robust tech team and continue to invest in progressive techniques to enhance our services.
• While working at Purple Wave, you will have the opportunity to help our mission of being the easiest, most straightforward place to buy and sell used equipment.
• Purple Wave empowers its employees to solve problems effectively in a family-run business culture.
• We provide opportunities for continued education as you grow your career with tuition reimbursement. We have a generous benefits package in one of the fastest-growing companies in the area.
  
  

Purple Wave is looking for an enthusiastic person to join our growing team to support our customers as we bring our values of Trust, Team, Care and Passion to them.

Purple Wave Auction Core Values

• TRUST: We are trustworthy…Our business depends upon our integrity and our customer’s ability to trust Purple Wave and its people: to enforce a fair, transparent unreserved auction marketplace; to safeguard their bidding information; to give a full effort on behalf of their asset(s); We are transparent, accountable and fair.
• TEAM: WE ARE A TEAM…We respect, support, appreciate and inspire each other; We communicate and follow-through; We need each other. We do our best work when we work together.
• CARE: WE CARE…We care for our customers. We look out for their best interests. We work hard for them. We “go the extra mile”.
• PASSION: WE ARE PASSIONATE…We are positive, we are enthusiastic, we take pride in our work, we own our responsibilities and we deliver; When we see problems, we fix them. We learn from our mistakes. We improve ourselves and Purple Wave every day; We believe Purple Wave can be the best marketplace for used equipment and we are committed to make it happen.
  
  

Equal Opportunity Employer

Equal Opportunity is a Purple Wave, Inc. policy. It is our practice to select the best-qualified candidate for each position in the organization. No employee of the Company will discriminate against an applicant for employment or a fellow employee because of race, creed, color, religion, sex, national origin, ancestry, age, or other physical or mental disability, military or veteran status.

Notice of Background Check

As a condition of your employment, you will be required to sign the Company’s Authorization for Background Check, and to provide the Company with documents establishing your identity and right to work in the United States.

Additional Information

• Seniority LevelAssociate
• Promotion Tag