File Clerk jobs in New Britain, CT

• High level customer service

• Maintain and monitor job statuses; providing regular updates

• Monitor and ensure insurance carrier requirements are followed

• Review and validate initial field documentation

• Maintain internal and external communications

• Complete and review job file documentation

• Create Work Orders and Maintain a Work In Progress board

• Review complete job files for accuracy

• Assist managers in finding ways to improve overall efficiency

• 1 years of administrative or office-related experience required

• proficiency in Microsoft Excel, Moisture Mapper, and Xactimate.

• Ability to pick up new proprietary software

• Pay exceptional attention to detail

• Maintain excellent organizational skills with the ability to multitask

• Utilize outstanding written and verbal communication skills

• Ability to remain calm and professional during tense or stressful situations

• Ability to take constructive feedback and apply it

• Ability to be polite, confident, and provide excellent customer service

• Competitive compensation

• Overtime after 40 hours/week

• Unlimited training resources

• Earned Well Days

• Health Insurance Availability

• Paid Field Certifications and Education

• Paid time off

• Life Insurance

• Disability Insurance

• Referral Program

• Employee Discount

• Professional Development Assistance

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

SERVPRO of Bristol/The Farmington Valley