Financial Counselor - Healthcare jobs in Alabama

Financial Counselor - Healthcare develops and facilitates payment plans for patients to finance medical expenses by coordinating between insurer, third party payer and patient. Confirms level, terms of coverage, and benefit limits with health insurance providers. Being a Financial Counselor - Healthcare advises patients of any alternative sources of funding or assistance available from social service agencies. Prepares and files any documentation needed to complete payment arrangements. Additionally, Financial Counselor - Healthcare may arrange for referrals or second opinions. Has general knowledge of insurance terms and practices. Requires a high school diploma. Typically reports to a supervisor or manager. The Financial Counselor - Healthcare works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Financial Counselor - Healthcare typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Financial Counselor
  • DCH Health System
  • Tuscaloosa, AL OTHER
  • Overview

    The Financial Counselor will be responsible for conducting eligibility screenings, assessment of patient financial requirements, and counseling patients on insurance benefits and copayments. This role is accountable to work with vendors, billing, and/or case management to ensure secured reimbursement to DCH prior to services or before patient is discharged and mitigates at risk accounts.    

    Responsibilities

  • Interviews patient to obtain legal relevant medical information and all required documentation for eligibility determination and accurate application completion avoid rejections /delay in payment; increase to AR.
  • Screen and evaluate patients for existing insurance coverage, federal and state assistance programs or hospital charity application.
  • Screen uninsured patients for state and federal insurance programs; Medicaid, All       Kids Marketplace, Medicare or VA Programs. 
  • Counsels patients on insurance benefits, copayments, and coinsurance amounts. Assist patients with payments, payment plans, or applicable options to ensure DCH is reimbursed for services rendered.  
  • Operates as collector to accept patient payments via cash, credit or checks. Documents applicable systems and provides patient receipts.
  • Ensures all insurance, demographic, and eligibility information is entered into the EMR accurately and appropriate signatures are obtained on all required forms for clean claim processing.
  • Serves a liaison between the patient, hospital and governmental agencies; actively involved in financial areas of case management for supportive patient advocacy for best patient experience.  
  • Initiates and completes charity application on at risk accounts or items not obtained at the time of registration to avoid financial loss or payment denial for DCH.
  • Maintains proper follow-up with the patient and governmental agency caseworkers to ensure timely processing to include request for additional information.
  • Works report each week and documents account notes of application status for all pending applications.
  • Escalates at risk accounts to leadership.
  • Reviews financial data and multiple program requirements to determine possible Marketplace eligibility or other government insurance.
  • Determines estimates for patients to secure adequate payment arrangement with patient for scheduled services in compliance with No Surprise Act.  
  • Provides reports and analysis to Assistant Director on insurance discoveries or secured Medicaid, Marketplace or charity applications.
  • Participates in process improvement activities and efficient workflow between Patient Access and Billing for Clean Claim Processing.
  • Exercises problem solving skills independently or within a group setting for best financial outcomes.
  • Verifies or re-verifies benefits or initiates or obtains authorization and/or referrals to include validation of traditional or HMO plans, commercial coverages within payer timelines to ensure reimbursement to DCH.
  • Works collaboratively with Case Management and Discharge Planning for awareness of community resources to engage patient and family members as needed.
  • Maintains understanding of all regulatory, HIPAA and payer guidelines.
  •  

    DCH Standards: 

    • Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation.
    • Performs compliance requirements as outlined in the Employee Handbook
    • Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self.
    • Performs essential job functions in a manner that ensures the safety of patients, visitors and employees.
    • Identifies and reduces unsafe practices that may result in harm to patients, visitors and employees.
    • Recognizes and takes appropriate action to reduce risks and hazards to promote safety for patients, visitors and employees.
    • Requires use of electronic mail, time and attendance software, learning management software and intranet.
    • Must adhere to all DCH Health System policies and procedures.
    • All other duties as assigned.

    Qualifications

    • Associate Degree OR High School diploma/GED with prior advocacy/Revenue Cycle experience of a least two years in a healthcare setting.
    • Must be able to use computer efficiently to register patients in a timely manner. 
    • Good communicate skills.  Must have a pleasant voice and speak with clarity.
    • Must be able to interact well with the public and staff.
    • Must be able to read, write and speak English.

    WORKING CONDITIONS

    Carry up to 30 pounds, occasionally required to push, pull, bend and lift.  Ability to push a wheelchair, assisting with entry or exit.  Able to stand, walk, kneel, sit or stoop with good balance for extended periods of time or when visiting patient rooms or clinical units to interview patient and obtain information. Vision and hearing normal or corrected to normal.  Can write legibly.  Must have ability to communicate with others.  Mental capability to maintain patient confidentiality 100% of the time.  Subject to stress and fatigue.

  • 7 Days Ago

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Financial Counselor
  • MKS2 Technologies
  • Anchorage, AL FULL_TIME
  • Financial Counselor The Financial Planning Counselor is the SFL-TAP Center's principal provider of financial planning to transitioning Service Members and their Family Members. The specific duties of ...
  • 9 Days Ago

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Financial Counselor
  • Infirmary Health
  • Daphne, AL OTHER
  • Overview Qualifications Minimum Qualifications: Proficient in word processing and PC based spreadsheet programs Ability to communicate effectively with a broad range of people Basic knowledge of credi...
  • 1 Month Ago

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Personal Financial Counselor
  • Health Readiness Resources
  • Maxwell, AL FULL_TIME,PART_TIME
  • MILITARY FAMILY READINESS FINANCIAL COUNSELOR JOB SUMMARY This position will provide personal financial services at assigned military installations. Primary responsibilities include the full breadth o...
  • 17 Days Ago

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Financial Aid Counselor
  • Tuskegee University
  • Tuskegee, AL FULL_TIME
  • Position Information Position Title Financial Aid Counselor Job Summary Counsel students and parents regarding financial aid programs Essential Job Duties Calculate student budgets Review need analysi...
  • 20 Days Ago

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Financial Aid Counselor
  • Jacksonville State University
  • Jacksonville, AL FULL_TIME
  • Job no: 496966 Work type: Full Time Location: Jacksonville (Main Campus) Categories: Staff Department: Financial Aid Normal Work Schedule: 8:00 a.m.- 4:30 p.m. Monday - Friday, some evenings and weeke...
  • Just Posted

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Financial Advisor
  • Edward Jones
  • Austin, TX
  • The freedom and flexibility of an entrepreneur. Backed by our vast resources. It's the best of both worlds. While Edward...
  • 4/24/2024 12:00:00 AM

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Financial Advisor
  • Grassi Investment Management
  • Santa Clara, CA
  • Grassi Investment Management a leading top wealth management firm in the Silicon Valley with over 1B in AUM is looking f...
  • 4/24/2024 12:00:00 AM

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Financial Planning Advisor
  • Hallmark University
  • San Antonio, TX
  • Job Description Job Description About the Job SUMMARY OF THE JOB: The Financial Planning Advisor assists in carrying out...
  • 4/21/2024 12:00:00 AM

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Financial Advisor
  • Grassi Investment Management
  • Santa Clara, CA
  • Grassi Investment Management a leading top wealth management firm in the Silicon Valley with over 1B in AUM is looking f...
  • 4/20/2024 12:00:00 AM

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Financial Advisor
  • Edward Jones
  • Lehigh Acres, FL
  • The freedom and flexibility of an entrepreneur. Backed by our vast resources. It's the best of both worlds. While Edward...
  • 4/5/2024 12:00:00 AM

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Financial Advisor
  • Edward Jones
  • Mesquite, TX
  • The freedom and flexibility of an entrepreneur. Backed by our vast resources. It's the best of both worlds. While Edward...
  • 4/2/2024 12:00:00 AM

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Financial Advisor
  • First Horizon Advisors, Inc.
  • Woodstock, GA
  • Location: On site in Woodstock, GA or Marietta, GA. Summary If you are good at managing money and often get asked to hel...
  • 3/14/2024 12:00:00 AM

F
Financial Advisor
  • First Horizon Advisors, Inc.
  • Greeneville, TN
  • Location: On site at location listed in the job posting. Summary We are seeking outstanding Advisors to join our growing...
  • 1/25/2024 12:00:00 AM

Alabama (/ˌæləˈbæmə/) is a state in the southeastern region of the United States. It is bordered by Tennessee to the north, Georgia to the east, Florida and the Gulf of Mexico to the south, and Mississippi to the west. Alabama is the 30th largest by area and the 24th-most populous of the U.S. states. With a total of 1,500 miles (2,400 km) of inland waterways, Alabama has among the most of any state. Alabama is nicknamed the Yellowhammer State, after the state bird. Alabama is also known as the "Heart of Dixie" and the "Cotton State". The state tree is the longleaf pine, and the state flower is...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Financial Counselor - Healthcare jobs
$35,744 to $44,650

Financial Counselor - Healthcare in Providence, RI
In case the insurance of the patient covers the cost, a financial counselor works with the needed papers and documents and make sure that everything is in order.
January 11, 2020
Financial Counselor - Healthcare in Tucson, AZ
Financial counselors usually work in the front office location of hospitals, where they sit on their desks and use computers in facilitating their jobs.
January 26, 2020
Financial Counselor - Healthcare in Vincennes, IN
However, there are instances that financial counselors work at night or even during weekends.
December 03, 2019