Organization Summary
Civic Works Energy Programs makes it easy and affordable for Baltimore and Central Maryland residents to make home energy efficiency upgrades and/or rooftop solar installations. The outreach team uses grassroots, community organizing tactics to motivate homeowners and renters across Baltimore City, Baltimore County, Harford County, and Howard County to sign up for home energy improvements, which reduce energy bills and improve the comfort and safety of the home. Intake specialists assist clients in accessing a suite of home energy programs, including quick and easy installation of energy-savings products, comprehensive energy retrofits, and custom rooftop solar systems. As a social enterprise operating within Civic Works’ job training center, Civic Works Energy Programs is simultaneously able to provide transformative opportunities to unemployed/underemployed residents for on-the-job training and a pathway to a great job with family-sustaining wages and benefits.
In 2022, with key partners and funding in place, Civic Works is poised to significantly expand the team and the impact on Baltimore area residents and communities -- specifically through a) the expansion of our low-income energy efficiency programs and b) the launch of a brand new low-income solar program. Civic Works is adding an additional full-time intake specialist to dramatically increase the number of households benefiting from energy upgrade services.
Civic Works’ green initiatives have been highlighted by Green for All, The Baltimore Sun, The Washington Post, the US Conference of Mayors, and the Maryland Sustainable Growth Commission. Join us in creating a more just and equitable clean energy economy. For more information regarding our residential energy programs, please visit http://energyprograms.civicworks.com. For more information regarding our broader work in workforce development, please visit http://sustainablecareers.civicworks.com
Position Summary:
The Energy Advisor will dramatically increase the number of solar and energy efficiency upgrades in Baltimore area communities. Through phone- and email-based advising services, the Energy Advisor will serve as a resource for homeowners and motivate them to purchase solar and energy efficiency upgrades. He or she will encourage homeowners to sign up for a solar and/or energy efficiency assessment, and then implement the recommended improvements. Throughout the installation process, the Energy Advisor will provide step-by-step guidance, and ensure that homeowners receive fair treatment and quality service. He or she will also assist homeowners in addressing any barriers that may prevent the completion of their solar and energy efficiency upgrades, such as securing financing or prioritizing the recommended improvements.
Primary Responsibilities:
Intake & Education of Homeowners and Renters
Administrative Duties
Ongoing Customer Service & Customer Support
Secondary Responsibilities:
Education and Experience:
Skills and Abilities:
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