Fleet Administrator, Sr. jobs in Elk Grove, CA

ALLDATA is the industry s #1 choice for unedited OEM automotive repair and collision information. Founded in 1986, the Elk Grove, California-based company has more than 115,000 subscribers worldwide who rely on us for access to the OEM-accurate information and procedures they need for safe and accurate repairs. More than 400,000 technicians trust ALLDATA s industry-leading software solutions for faster diagnostics, updated OEM information covering 95% of vehicles on the road today, and simpler shop management. With the support of our parent company, AutoZone, we are an employer of choice for those who are passionate about working for a leader in the automotive software industry.

Position Summary:

As a member of Database Administration Team, you will be responsible for providing second-level support for our IT operations, product engineering, data services, and data analysis teams; responsible for managing RDMS and DBMS (relational, data warehouse, data lake, data mart, and operational data stores) services hosted in multiple datacenters. Areas of coverage include but are not limited to MS SQL Server, Google Cloud Platform Cloud Databases and multiple common document-oriented databases. Daily operational and development duties of a Senior Database Administrator are: technical elaboration and enablement during application planning and engineering agile exercises, workload performance profiling and optimization, design/implement/maintenance of blue-green production environments, query optimization, and after-hours on-call support.

Position Responsibilities - Other duties may be assigned:

• Apply strong technical problem-solving skills daily
• Be proactive with a focus on constant improvement and follow through at all levels
• Demonstrate your ability to work in a fast-paced environment while balancing multiple priorities
• Provide excellent oral and written communication skills
• Analyze/troubleshoot all levels of server, application and network issues.
• Document, track and monitor technical issues to ensure timely resolution
• Provide timely and thorough input for regular status reporting
• Take ownership of issues, work independently or escalate as needed, and find creative ways to resolve problems
• Perform other duties and special projects as required or assigned
• Work closely with the IT operations, product engineering, data services, and data analysis teams to provide database development/administrative technical enablement
• Provide advice/recommendations on database architecture, design and implementation
• Establish database design conventions in best practice, assure conventions and standards are compliant and fully documented
• Work with data modelers to review and optimize logical data models and implement them in physical database schemas using data modeling tools
• Communicate with non-technical users and technical personnel on business and product delivery teams
• Support and participate in the database change management and deployment processes
• Develop and implement stored procedure verification tools that assist developers in troubleshooting and performance improvement
• Develop and implement procedures for the synchronization between different database environments
• Provide training and documentation for knowledge transfer to other database team members
• 50% - Database development and administrative technical enablement, and collaboration with application team members, assigned to Agile story work, elaboration exercises
• 30% - ITOPS duties: Ticket handling, audit, plan, patch, test, and implementing of changes
• 15% - Document processes, procedures, configuration settings and infrastructure design for business continuity and disaster recovery
• 5% - Includes on-call activities

Position Requirements:

• The Senior Database Administrator shall possess 7 years of technical knowledge, and experience with the following systems, platforms, and/or applications
• Hands-on/applied experience in database development/administration using MSSQL, Google Cloud Platform Cloud databases, common document-oriented databases; including performance monitoring, capacity and multi-site disaster planning, transaction workload balancing, performance tuning.
• MSSQL: SQL Clustering, Replication, Log shipping, Database Mirroring, Availability Groups
• Google Cloud Platform Cloud Databases
• Common document-oriented databases: MongoDB, CouchDB, Couchbase, Solr
• Extensive knowledge with complex SQL, stored procedures, and SQL programming, and optimization
• Experience in Agile database development and administration
• Proficiency with MSSQL running in converged or hyperconverged environments - VMWare & physical
• Experience in database schema design including logical and physical for large scale, highly available application systems
• Good writing skills to provide documentation for DBA and software development teams
• Strong knowledge/understanding of ITSM/ITIL support processes and methodologies, incident management, change control management, problem management