1.0 DUTIES AND RESPONSIBILITIES
This position is responsible for dispatching, checking in, and managing training flights and simulators. This shift will be Wednesday through Sunday, 800-1630, located onsite at KCHD.
Responsibilities include:
- Dispatch and check in aircraft and simulators using an online resource management system.
- Verify students’ identity and assure they have proper documentation to fly.
- Be problem solvers and act as structured communicators between pilots / maintenance / students/ supervisors.
- Responsible for initiating lines of communication for safe operations and during incidents.
- Perform other related duties and assignments as required.
- Supports and participates in the organization’s Continual Improvement Program to comply with ISO 9001:2015 requirements by adhering to processes and procedures.
2.0 REQUIREMENTS
2.1 EDUCATION
- Education preferred: High School Diploma or GED.
2.2 EXPERIENCE
- Logistical or flight school operational experience preferred.
2.3 SKILLS AND ABILITIES
- Must be detail oriented and have good computer operating skills.
- Customer service skills are a must.
- Excellent oral and written communication skills.
- Ability to identify problems or potential problems and develop and implements solution.
2.4 KNOWLEDGE
- Microsoft Office is preferred (Excel, Word, Outlook)
2.5 EQUIPMENT/MACHINERY USED
- General office equipment including a personal computer, facsimile, copier, laminating machine, labeling machine, etc.
3.0 PHYSICAL AND SAFETYREQUIREMENTS
- Will be working primarily inside the facility.
- May have limited exposure to aircraft, simulators and equipment.
- May require prolonged periods of sitting or standing and computer use.
4.0 OTHERS
- Extreme attention to detail.
- Self-starter, does not wait for others to provide work, finds ways to keep busy or help others.
- Works with minimal supervision.
- Innovative/creative, finds faster ways to do things to save time to the organization and the client.
- Flexible/adaptable to fast changing pace and instructions according to client priorities.
- This position is listed as Non-Exempt.