Flight Scheduler coordinates aircraft schedules according to crew availability, mechanical requirements, weather, customs requests, and government regulations. Advises the appropriate personnel of potential delays or cancellations. Being a Flight Scheduler may require a bachelor's degree in area of specialty. Typically reports to a manager or head of a unit/department. To be a Flight Scheduler typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. (Copyright 2024 Salary.com)
To aid in our rapid growth and continue to differentiate our patient experience, we’re hiring a Scheduler.
The Scheduler answers the incoming calls and routes them to the appropriate resource. Scheduler is responsible for scheduling a variety of procedures in a manner that efficiently utilizes available resources while avoiding scheduling conflicts. This position serves as a liaison between physician offices and other practice departments.
This role reports to the Call Center Manager.
Responsibilities
• Responsible for answering phone, scheduling procedures and office visits, informing patients regarding required preps
• Obtaining and entering accurate patient information into the appropriate system
• Taking messages, screening and forwarding calls
• Checking insurance carriers to ensure practice participation in plan
• Entering new insurance information, as needed
• Updating / correcting spelling of names, birth dates, etc. to ensure data integrity
• Operates variety of standard office equipment such as computer, copier and fax machine
• Maintains confidentiality at all times
• Keeps manager updated when unusual situations arise while scheduling patients
• Make copies of all paperwork necessary to complete job duties for self and the scheduling department
• Communicates with physicians re: their preferences when scheduling patients
• Sets priorities and demonstrates good judgment while adapting to daily schedule changes and physician requests
• Works independently and efficiently under pressure with multiple interruptions and with a high degree of accuracy
• Performs other duties as directed by management
Qualifications
• High School diploma or equivalent required
• Basic knowledge of medical terminology
• Knowledge of and/or experience in a private medical office setting preferred
• Must successfully pass a background check and a drug screening
Minimum Competencies:
• Ability to communicate effectively on the telephone and in writing
• Ability to work independently and as a team member
• Able to demonstrate accuracy and efficiency
• Ability to read and comprehend patient medical charts, medical terminology, prescription medications and physician messages
• Strong computer skills and interpretation of EMR systems a plus
• Previous scheduling experience, preferred
Clear All
0 Flight Scheduler jobs found in Detroit, MI area