Floor Operations Manager jobs in York, PA

Are you an experienced banking operations manager who wants to join a team making a difference in your local community and participate in a rewarding and enjoyable career opportunity?  If yes and you are a great fit for this role, reach out to us today to start a meaningful career changing conversation.  

Core Responsibilities:

• Provides direct leadership, management and direction to a number of the Bank’s Deposit Services, Document and Item Processing and Electronic Services departmental teams;
• Aligns the Operations Department with the strategic direction of the Bank; 
• Collaborates with stakeholders and leverage process re-engineering/root cause analysis to improve workflows that enhance customer service experiences and operational efficiencies;
• Proactively monitors changes in legislation and practices and recommends changes to Bank policies and procedures in order to comply with such changes;
• Develops and implements strategic and annual business plan to align with strategic direction of Bank;
• Continuously improves workflows to create best in class customer experience by enhancing and refining capabilities and processes to adopt process improvements for operational efficiency, complexity and scale;
• Manages partnerships with vendors optimizing integrated solution offerings and services and negotiating contracts;
• Project management which includes the coordination and testing of core and related application installations and upgrades; 
• Strong experience in supporting and converting core banking, digital banking and 3rd party applications.
• Responsible for the implementation and testing of new products; and,
• Develops the annual budget for the department and adheres to budget parameters. 

Reporting to our SVP Information Systems Manager, the requirements of this position are:

Essential:

• A high school diploma or equivalent; A B.S. or B.A. in MIS, Accounting or related degree;
• A minimum of ten (10) years’ experience in related positions normally required which would include at least seven years of implementing system innovation, process simplification, procedural oversight, and operational incident management;  
• Strong people skills, adept at working both cross-functional and intact team environments;
• Demonstrated strong critical thinking, especially navigating between strategic planning and tactical execution;
• Demonstrated strong project management skills; and,
• Strong verbal and written communication skills;
• Knowledge of information technology functions including MIS, cards/ATM processing, document and item processing, ACH processing, wire transfer processing, online banking, deposit processing, workflow processing, etc.; and,
• Knowledge of core banking solutions and 3^rd party banking applications;
• Demonstrated leadership skills – coaching and developing others, managing results-based performance, building a cohesive team environment.  

Beneficial:

• Specialized banking operations education and training; and,
• Specialized computer certification(s). 

Location: Gettysburg PA

Pay Range: Between $125,000 and $200,000 annually,

Benefits:

• Benefits package including Health, Dental and Vision Insurance;
• Free/low cost supplemental health insurance programs for orthopedic/imaging services and high cost prescriptions;
• 401K with up to 4% employer match;
• Generous PTO package plus eleven (11) Bank paid holidays;
• Career growth and ongoing training and development opportunities;
• Discounted personal loan and other Bank products;
• Family-like work environment with wellness programs, including discounted multi-phasic screenings and free flu shots; and
• Employee recognition & service awards.

ACNB Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, genetic information or any other characteristic protected by law.