Food and Beverage Controller - Casino jobs in Tucson, AZ

Great Opportunity awaits:

Are you ready? Have you prepared yourself and your career to be a part of a successful organization that truly operates in a FUN and HOSPITABLE environment?  With the expansive growth of Troon, we are compiling qualified candidates for ongoing business development for elite clients.  We are hiring smiling team members who are interested in building a career in the prestigious private club industry who enjoy working in an environment with a high level of RESPECT between; coworkers, members and guests. This is your chance to build COMRADERY with our membership in an environment of INTEGRITY and HONESTY.   We pride ourselves on providing a safe, fun and exciting work-place.

The Director of Food & Beverage and or Executive Chef will curate and foster the inclusive and stylized culture that allows the team to consistently exceed member and guest experiences through an outstanding food and beverage operation. Execution needs to be articulate, poised, and personable. They are a true professional who can impart detailed knowledge of our menus, wines, and cocktail lists with staff and members and guests alike. They are meticulous when it comes to pre-shift preparation/meetings, dining room and bar setup, inventories, and training. They are obsessive about the tiniest things when it comes to cleanliness.  They will do anything for a member or coworker, and they take pride in delivering a world-class experience.

Work environment:

Exclusive, members-only private clubs in Greater Tucson, Arizona, where only the best food, finest cocktails and on-point service is delivered. Joining our team not only provides you with unparalleled career opportunities, but it is also the place where you will connect and be surrounded by other talented hospitality people like yourself, working together to create memorable dining experiences for our members. The atmosphere is hip, the music is lively, and the comradery is personal – there’s nowhere else you’d rather be.  You will be tasked with leading a team and provide them with inspiration and a sense of pride in the tasks accomplished to achieve the ultimate goal of member satisfaction.

Employment Benefits: 

• Performance bonus potential (up to 10% of base compensation)
• Complimentary meals, when working
• Annual accrual of 120 hours Paid Time Off (PTO) per Troon handbook
• Health/dental/vision/life insurance available, per Troon handbook
• 401K retirement plan, with matching, per Troon handbook

Job requirements:

• Develops relationships with the members to personalize and anticipate service needs
• Display good associate development and mentorship skill, builds a team for the future and fosters growth.
• Maintains and fosters relationships with vendors and third party contractors
• Develops schedules that meet the demands of the Membership and within the budgeted labor expenses
• Assists in the completion of all month end inventories to include the kitchen, bars and supplies
• Assists with budget development, cost analysis, and financial reporting
• Assists in the marketing of the private dining club, both internal and external
• Assists in the managing of front-line associates cooks, stewards, food servers and bartenders
• Manages service standards of the restaurant, banquets and bar
• Promotes and implements all Troon food and beverage standards, procedures and policies
• Assists and leads interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, communicates opportunities, praise, progressive performance documentations of all food servers and bartenders; addressing complaints and resolving issues
• Manages department members that may include, but is not limited to: cooks, stewards, food servers and bartenders and any other food and beverage service personnel
• Assures that effective orientation and training are given to each new associate
• Develops ongoing training programs and tests for comprehension
• Monitors business volume forecast and plans accordingly in areas of labor, productivity, costs and other expenses
• Incorporates safe work practices in job performance
• 51% of each day is dedicated to managerial and supervisory duties
• Regular and reliable attendance
• Performs other duties as required

Education/Experience:

Field related education or 3 to 5 years of related experience and/or training; or equivalent combination of education and experience

Physical Demands:

Frequently stands, sits, walks, tastes, smells, talks, hears, uses hands, and reaches with hands and arms. Occasionally sits, climbs, balances, stoops, kneels, crawls or crouches. Occasionally lifts up to 50 pounds

Environment/Noise:

Often works in wet or humid conditions (non-weather), near moving mechanical parts, near fumes or airborne particles, with toxic or caustic chemicals and in extreme heat or cold (non-weather). Noise level is moderate. Work area includes an outdoor “dining boat” area, which at times is cold, hot, wet, windy, and rainy. 

Certificates/Licenses:

Food Safety and Applicable Sanitation Training, Alcohol Awareness Training

Job Knowledge, Skill, and Ability Preferences:

• Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English)
• Must meet state age requirements for handling alcoholic beverages
• Working knowledge of wine, spirits and regional cuisines
• Demonstrates Leadership ability including skills to communicate and express ideas and directives clearly to associates
• Strong problem analysis and problem resolution skills
• Strong multi-tasking, organizational and time management skills to ensure a quick response to member and guest needs.
• High level of active listening skills and strong member/guest service skills which includes the ability to resolve issues/complaints with tact and diplomacy
• Strong written and verbal communication skills
• Strong leadership and people management skills
• Professional and courteous demeanor
• Ability to create high performance teams and to be a strong team player
• Demonstrate a strong commitment to company values
• Organizational development abilities with a strong focus on individual and team advancement
• Computer proficiency in Microsoft products such as Word, Excel, PowerPoint and Microsoft Outlook
• Ability to maintain effective financial accountability to the company and to the ownership
• Complete and comprehensive understanding of the physical infrastructure, food and beverage controls and financial back office systems of a hospitality/food service environment
• Working knowledge of food and beverage service equipment and current trends.
• Exceptional personal hygiene and positive representation of the organization to Troon associates, members, guests and vendors

This job description/summary is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.