Fraud Detection Associate jobs in Madison, WI

Fraud Detection Associate monitors account activity to detect possible customer fraud. Performs analysis to identify possible front-end and/or back-end fraud. Being a Fraud Detection Associate identifies areas for increased security procedures and reports to fraud prevention associates. May contact customers to verify or explain unusual account activity. Additionally, Fraud Detection Associate requires a high school diploma. Typically reports to a supervisor or manager. The Fraud Detection Associate possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Fraud Investigator
  • State of Wisconsin
  • Madison, WI FULL_TIME
  • Introduction


    Use your investigation and interviewing experience to investigate suspected cases of Unemployment Insurance benefits fraud, complex fraud schemes, and identity fraud. Apply now to join our team of dedicated fraud investigators!

    The Department of Workforce Development (DWD) offers interesting and meaningful work with an employee-friendly and inclusive work environment, work-life balance, a casual office environment, flexibility, and many opportunities to grow your skills. The State of Wisconsin offers an exemplary benefits package with:

    • Generous paid time off, including at least 3 1/2 weeks of vacation/personal time, nine paid holidays, and ample sick time that rolls over each year with no cap.
    • Excellent and affordable health insurance options (starting at $39/month for single and $97/month for family coverage).
    • Other great insurance options (dental, vision, life, and more).
    • A top-notch retirement program and optional tax advantaged 457 retirement savings plan.
    • A Well Wisconsin program, offering wellness tools and rewards to employees and spouses.
    • A free and confidential employee assistance program that offers employees and their household members tools, resources, and professional consultation services.

    Public service is rewarding! This position may be eligible for Public Service Loan Forgiveness. Apply now to find out why there's so much to love about working for Wisconsin.

    This position can be headquartered in Madison, Menomonee Falls, Eau Claire, or Appleton, depending on the preference of the selected candidate. This position allows for remote work a majority of the time but will need to report physically to their designated office location when business needs require.

    This recruitment may be used to fill future similar vacancies (permanent, project or Limited Term).

    Position Summary


    Key responsibilities of this position include:

    • Investigating and resolving fraud cases, including known imposter investigations, employers or others aiding and abetting claimants in committing fraud, fictitious employers and identity theft investigations.
    • Applying knowledge of criminal investigation and prosecution, particularly of financial crimes.
    • Providing technical assistance to Unemployment Insurance Division management on investigative policy, techniques, and procedures.

    To learn more, please review the position description.

    Salary Information


    Starting pay is between $62,400 and $68,640 per year, depending on qualifications, plus excellent benefits.

    The classification title for this position is Regulatory Specialist (schedule 07, range 04). A 12-month probationary period will be required. This position is not represented in a collective bargaining unit and is considered non-exempt under the Fair Labor Standards Act.

    Pay will be set in accordance with the State Compensation Plan in effect at the time of appointment. Starting pay may vary for current state employees.

    Job Details


    Travel: occasional travel is required, including some overnight stays.

    Remote work: Employees with approved remote work arrangements are generally expected to work within the state of Wisconsin. High-speed internet access is required to meet the needs of remote work. Remote work options are subject to change.

    Criminal histories: We also consider all qualified applicants with criminal histories, consistent with applicable federal, state and local law. Finalists for this position may be required to allow DWD to conduct a background check or other checks to determine whether the circumstances of any conviction may be related to the job being filled. For positions with access to sensitive federal tax information, FBI fingerprinting may also be required.

    Eligibility to work in United States: Applicants must be legally entitled to work in the United States (i.e. a US citizen or national or a lawful permanent resident) at the time of appointment. DWD does not sponsor visas and is not an eligible OPT employer for those with F1 visas. This is not a contract position. Any appointment made will be contingent on the applicant being able to prove valid status to work in the United States.

    Disabled veterans: Qualified veterans with a 30% or more service-connected disability are eligible for non-competitive appointment to permanent positions in classified civil service under s 230.275 WI Stats. Email the HR contact listed in this announcement for information on how to apply under this provision.

    Qualifications


    Qualifications marked with an asterisk (*) below will be evaluated in the first step of the selection process. Additional qualifications may be evaluated in subsequent steps.

    You will need to have experience:

    • Interviewing complainants, victims and suspects as part of an investigation, such as those done by police officers or detectives, Medicaid fraud investigators, consumer protection investigators, or other non-sworn investigative positions with the general public.
    • Using basic office software (such as word processing, spreadsheets, email, etc.) to perform tasks related to an investigation.
    • Analyzing facts or evidence and developing recommendation for further action or non-action related to a formal case or complaint.
  • Collaborating as part of a team and across organizational levels to accomplish a shared goal, requiring excellent communication, interpersonal, and conflict resolution skills with people from a wide variety of backgrounds.
  • It would be nice to have experience in any of the following:

    • Investigating financial crimes
    • Investigating identity fraud.
    • Analyzing fraud trends, schemes, and threats.
    • Analyzing digital evidence related to criminal fraud investigations.

How To Apply


Note: If you are viewing this posting on an external site, please visit Wisc.Jobs (search 13799) to complete your application.

To apply, click "Apply for Job" to start the application process. That will prompt you to access your existing account or create a new account. You will be asked to attach a resume and a letter of qualifications as part of the application process. It is important that these materials clearly illustrate how your qualifications relate to the qualifications of this job. Please review this additional guidance on developing your resume and letter of qualifications (including a template) as you prepare to apply.

Please see the Frequently Asked Questions for general Wisc.Jobs user information and technical assistance.

  • Technical issues: if you encounter issues submitting your on-line application (e.g. signing in or uploading a resume), please email the Wisc.Jobs Help Desk at wiscjobs@wisconsin.gov or call (608) 267-1012 (Monday - Friday, 7:45am – 4:30pm).
  • Position questions: if you have questions about the position or this recruitment (e.g. projected start date, skills needed, etc.), please email Lisa at LKBJobs@dwd.wisconsin.gov or call (608) 266-9310.

Please note that once you submit your application, you will not be able to update your materials.

What happens next? A panel will review your application materials to determine your eligibility for further consideration in the selection process. The most qualified applicants will be invited to participate in the next step of the selection process, which is typically a virtual interview.

DWD is an Affirmative Action and Equal Opportunity employer seeking a diverse and talented workforce. Veterans, women, people of color, LGBTQIA , and people with disabilities are encouraged to apply. We provide reasonable accommodations to applicants and employees with disabilities.

Deadline to Apply


Application materials must be submitted by 11:59 PM (central standard time) on Monday, April 22, 2024.

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    Lot Associate
    • The Home Depot
    • Madison, WI FULL_TIME
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    • 1 Month Ago
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    Sales Associate
    • Heid Music Company
    • Madison, WI FULL_TIME
    • Heid Music is seeking part-time and full-time team members to join our Madison team. We select team members who take pride in their work and embrace our concept of providing "Bravo" customer service a...
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    Sales Associate
    • TJX Companies
    • Madison, WI FULL_TIME
    • Half of the fun of Sierra is the thrill of the find. And the other half is putting the products to use on an actual adventure. Same with working here. It’s an environment of endless possibilities, whe...
    • 14 Days Ago
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    Sales Associate
    • Kelley Williamson Company | Kelley's Market
    • Prairie, WI FULL_TIME
    • DescriptionRETAIL TEAM MEMBERAs a Retail Team Member, you will be one of the “front line” representatives of the Kelley Williamson Company. Your work shift will fly as you assist customers and vendors...
    • 1 Month Ago
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    Associate Microbiologist
    • Eurofins
    • Madison, WI FULL_TIME
    • Company DescriptionEurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our en...
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    Accounting Associate
    • Madison Marriott
    • Middleton, WI
    • Hotel: Madison Marriott Accounting Associate Full time Atrium SPIRIT – where teamwork, passion and appreciation ignite s...
    • 4/23/2024 12:00:00 AM

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    Sales Associate
    • TJX Companies, Inc.
    • Madison, WI
    • Half of the fun of Sierra is the thrill of the find. And the other half is putting the products to use on an actual adve...
    • 4/22/2024 12:00:00 AM

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    Associate, Brokerage
    • Jones Lang Lasalle Incorporated
    • Madison, WI
    • JLL supports the Whole You, personally and professionally.Our people at JLL are shaping the future of real estate for a ...
    • 4/22/2024 12:00:00 AM

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    Store Associate
    • Aldi
    • Madison, WI
    • As a Store Associate, youll be responsible for merchandising and stocking product, cashiering, and cleaning to keep the ...
    • 4/22/2024 12:00:00 AM

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    Warehouse Associate
    • UPC Displays
    • Madison, WI
    • Commensurate with experience * Madison, WI, USA * Hourly * Full Time *This position pays a competitive wage commensurate...
    • 4/19/2024 12:00:00 AM

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    Public Sector Sales Associate
    • UScellular
    • Madison, WI
    • About This Role As an integral member of our Public Sector Sales team, the Public Sector Sales Associate is pivotal in s...
    • 2/23/2024 12:00:00 AM

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    Retail Sales Associate Part Time
    • PetSmart
    • Madison, WI
    • RETAIL SALES ASSOCIATE ABOUT OUR STORES: Working at PetSmart is not a job, it’s a community of those who work together f...
    • 8/21/2023 12:00:00 AM

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    Associate Manager
    • PetSmart
    • Madison, WI
    • ABOUT OUR STORE: What better place to share your love for pets than in our stores? With so many opportunities under one ...
    • 3/16/2015 12:00:00 AM

    Madison is located in the center of Dane County in south-central Wisconsin, 77 miles (124 km) west of Milwaukee and 122 miles (196 km) northwest of Chicago. The city completely surrounds the smaller Town of Madison, the City of Monona, and the villages of Maple Bluff and Shorewood Hills. Madison shares borders with its largest suburb, Sun Prairie, and three other suburbs, Middleton, McFarland, and Fitchburg. Other suburbs include the city of Verona and the villages of Cottage Grove, DeForest, and Waunakee as well as Mount Horeb, Oregon, Stoughton, and Cross Plains among others. According to th...
    Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
    Income Estimation for Fraud Detection Associate jobs
    $34,888 to $47,271
    Madison, Wisconsin area prices
    were up 1.3% from a year ago

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