Fraud Detection Associate monitors account activity to detect possible customer fraud. Performs analysis to identify possible front-end and/or back-end fraud. Being a Fraud Detection Associate identifies areas for increased security procedures and reports to fraud prevention associates. May contact customers to verify or explain unusual account activity. Additionally, Fraud Detection Associate requires a high school diploma. Typically reports to a supervisor or manager. The Fraud Detection Associate possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Essential Duties and Responsibilities
The position duties and responsibilities listed below describe the general nature and scope of work. These duties and responsibilities pertain to DHA and all Affiliates. Other responsibilities, duties and skills may be required and assigned, as needed.
Education and/or Experience
Associate degree or Technical degree with coursework in criminal justice, psychology, sociology, or related field and moderate law enforcement, safety and security, corrections, or community service experience. A combination of education and experience may be considered.
Must possess a valid State issued driver’s license and be insurable under the Authority’s plan.
Technical Skills
To perform this job successfully, the employee should have strong computer skills and working knowledge of Microsoft Office Suite products at an intermediate level. Must have the ability to learn other computer software programs as required by assigned tasks. Must also possess the ability to effectively operate all office equipment including but limited to copiers, scanners, fax machines and telephones.
Benefits:
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