Fraud Detection Supervisor jobs in Madison, WI

Use your investigation and interviewing experience to investigate suspected cases of Unemployment Insurance benefits fraud, complex fraud schemes, and identity fraud. Apply now to join our team of dedicated fraud investigators!

The Department of Workforce Development (DWD) offers interesting and meaningful work with an employee-friendly and inclusive work environment, work-life balance, a casual office environment, flexibility, and many opportunities to grow your skills. The State of Wisconsin offers an exemplary benefits package with:

• Generous paid time off, including at least 3 1/2 weeks of vacation/personal time, nine paid holidays, and ample sick time that rolls over each year with no cap.
• Excellent and affordable health insurance options (starting at $39/month for single and $97/month for family coverage).
• Other great insurance options (dental, vision, life, and more).
• A top-notch retirement program and optional tax advantaged 457 retirement savings plan.
• A Well Wisconsin program, offering wellness tools and rewards to employees and spouses.
• A free and confidential employee assistance program that offers employees and their household members tools, resources, and professional consultation services.

Public service is rewarding! This position may be eligible for Public Service Loan Forgiveness. Apply now to find out why there's so much to love about working for Wisconsin.

This position can be headquartered in Madison, Menomonee Falls, Eau Claire, or Appleton, depending on the preference of the selected candidate. This position allows for remote work a majority of the time but will need to report physically to their designated office location when business needs require.

This recruitment may be used to fill future similar vacancies (permanent, project or Limited Term).

Key responsibilities of this position include:

• Investigating and resolving fraud cases, including known imposter investigations, employers or others aiding and abetting claimants in committing fraud, fictitious employers and identity theft investigations.
• Applying knowledge of criminal investigation and prosecution, particularly of financial crimes.
• Providing technical assistance to Unemployment Insurance Division management on investigative policy, techniques, and procedures.

To learn more, please review the position description.

Starting pay is between $62,400 and $68,640 per year, depending on qualifications, plus excellent benefits.

The classification title for this position is Regulatory Specialist (schedule 07, range 04). A 12-month probationary period will be required. This position is not represented in a collective bargaining unit and is considered non-exempt under the Fair Labor Standards Act.

Pay will be set in accordance with the State Compensation Plan in effect at the time of appointment. Starting pay may vary for current state employees.

Travel: occasional travel is required, including some overnight stays.

Remote work: Employees with approved remote work arrangements are generally expected to work within the state of Wisconsin. High-speed internet access is required to meet the needs of remote work. Remote work options are subject to change.

Criminal histories: We also consider all qualified applicants with criminal histories, consistent with applicable federal, state and local law. Finalists for this position may be required to allow DWD to conduct a background check or other checks to determine whether the circumstances of any conviction may be related to the job being filled. For positions with access to sensitive federal tax information, FBI fingerprinting may also be required.

Eligibility to work in United States: Applicants must be legally entitled to work in the United States (i.e. a US citizen or national or a lawful permanent resident) at the time of appointment. DWD does not sponsor visas and is not an eligible OPT employer for those with F1 visas. This is not a contract position. Any appointment made will be contingent on the applicant being able to prove valid status to work in the United States.

Disabled veterans: Qualified veterans with a 30% or more service-connected disability are eligible for non-competitive appointment to permanent positions in classified civil service under s 230.275 WI Stats. Email the HR contact listed in this announcement for information on how to apply under this provision.

Qualifications marked with an asterisk (*) below will be evaluated in the first step of the selection process. Additional qualifications may be evaluated in subsequent steps.

You will need to have experience:

• Interviewing complainants, victims and suspects as part of an investigation, such as those done by police officers or detectives, Medicaid fraud investigators, consumer protection investigators, or other non-sworn investigative positions with the general public.
• Using basic office software (such as word processing, spreadsheets, email, etc.) to perform tasks related to an investigation.
• Analyzing facts or evidence and developing recommendation for further action or non-action related to a formal case or complaint.