Fraud Investigation Manager jobs in Florida

Fraud Investigation Manager manages the operations of the fraud investigations department. Develops policies and procedures to prevent fraud activities and to recover any incurred losses. Being a Fraud Investigation Manager identifies the weakness of current control process and recommends enhancements. Collaborates investigation with appropriate business partners and local, state and federal authorities. Additionally, Fraud Investigation Manager requires a bachelor's degree. Typically reports to a head of a unit/department. The Fraud Investigation Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Fraud Investigation Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)

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Fraud Operations- Fraud Data Analyst Manager
  • City National Bank
  • Tallahassee, FL FULL_TIME
  • Overview:
    PAYMENTS FRAUD ANALYTICS LEAD

    WHAT IS THE OPPORTUNITY?
    The Payments Fraud Analytics Lead, leads the Bank's fraud prevention and risk management activities for payment systems to mitigate both the Bank's and our clients' exposure to potential fraudulent activities. The manager is responsible for evaluating industry, client and situational/threat trends by payment type, as well as cross-channel. This position is responsible for ongoing analytics and recommendations which are presented to senior executive management enterprisewide, and used to rapidly respond to emerging fraudulent activities. In addition, the manager is responsible for developing and implementing the Bank's Fraud Prevention analytics to support new products such as Zelle, as well as new product features such as increases to existing debit cards.

    Banking and Investment Services Division

    Banking and Investment Services plays an integral role in leading the strategic vision and execution of all banking operations. Our servicing and operations professionals partner closely with all of our lines of business to carry out critical functions, including client/deposit servicing, contact center operations, payments processing, and trade and lending operations, while identifying and mitigating risk throughout the organization. Servicing and operations professionals seek to transform and define an integrated support model through automation and cutting-edge digital technologies, to deliver an excellent experience for our clients and businesses.

    What you will do
    • Develop the Bank’s payments fraud strategy to minimize the Bank’s payments fraud losses.
    • Assess trends impacting payments fraud and provide real-time recommendations to mitigate potential fraud against the Bank and clients.
    • Define, formulate and create complex analytical models to assess payments fraud activities. Create models to assess payments fraud activity within a specific payment system and across payment systems.
    • Serve a Bank’s Knowledge Expert on Payments Fraud and accountable for developing the Bank’s Payments Fraud Strategy. Actively participate on key payments initiatives.
    • Perform complex analysis and/or modeling to identify patterns of fraudulent transactions and to prevent fraudulent usage of ATM/Debit/Credit Cards/Wires. New payment types such as Zelle are expected within the next few months..
    • Create, test and implement rule criteria in applicable detection systems (e.g., VCAS, VRM, TSYS, BAE, etc.). Balance fraud prevention recommendations with client experience considerations. (note: Updates may be required on a 24/7/365 basis to prevent fraud.)
    • Analyze loss data and recommending/implementing appropriate loss prevention strategies. In addition, evaluate fraud cases and losses holistically to identify potential trends, and areas of improvement.
    • Participate actively participate in development of Fraud Policies and Risk Management activities, supporting a broad-spectrum of business units across the Bank.
    • Develop and produce executive key performance metrics and report to senior management and enterprise risk.
    • Create and deliver reports as requested by clients, implement state of the art analysis tools and forecast processes that ensure global delivery of actionable information as necessary.
    Must-Have*
    • Bachelor's Degree or equivalent
    • Minimum 5 years in financial services experience with deep knowledge of payment systems. Demonstrated ability to work in an enterprise wide role and to lead through influence.
    • Minimum 3 years with Falcon (or comparable system) fraud strategy and rule writing
    • Minimum 3 years of experience using reporting/query tools such as Brio, MS Query, MS Access, Excel, Crystal Reports or Business Objects and Falcon system/scoring.
    Skills and Knowledge
    • Strong analytical, interpretive and problem solving skills with the ability to interpret large amounts of data and its impact in both operational and financial areas.
    • Prefer 7 years in financial services experience with deep knowledge of payment systems. Demonstrated ability to work in an enterprise wide role and to lead through influence.
    • Prefer 5 years with Falcon (or comparable system) fraud strategy and rule writing
    • Prefer 5 years of experience using reporting/query tools such as Brio, MS Query, MS Access, Excel, Crystal Reports or Business Objects and Falcon system/scoring.
    • Ability to create and maintain complex mathematical models.
    • Outstanding communications skills and ability to clearly communicate with both senior executives and staff.
    • Exercise judgment within defined procedures and practices to determine appropriate action.
    • Comprehensive knowledge of risk principles and procedures.
    • Ability to synthesize large quantities of data into concise presentations with sound business conclusions.
    • Thorough knowledge of PC computing environment, experience with database/data warehouses, and experience using reporting/query tools such as Brio, MS Query, MS Access, Excel, Crystal Reports or Business Objects and Falcon system/scoring.
    • Experience with FICO Falcon Fraud Manager strategy writing a plus.
    • Ability to interact effectively with all levels of Bank personnel and customers.
    • Must be able to work in a high-productive, deadline-oriented environment.
    • Must be flexible to handle multiple tasks simultaneously.
    Compensation
    Starting base salary: $101,231 - $172,355 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.

    • To be considered for this position you must meet at least these basic qualifications
    The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

    Benefits and Perks
    At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks.

    INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT

    City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.'

    ABOUT CITY NATIONAL
    We start with a basic premise: Business is personal. Since day one we've always gone further than the competition to help our clients, colleagues and community flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to be at the heart of our company today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies.
  • 24 Days Ago

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Project Manager II (Fraud)
  • Navy Federal
  • Pensacola, FL FULL_TIME
  • To plan, manage, and execute all aspects of life-cycle projects from inception through implementation. To develop project plans and deliver solutions on schedule and within budget in support of servic...
  • 16 Days Ago

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Fraud Operations Manager
  • Cuscal
  • Sydney, FL FULL_TIME
  • Job DescriptionOur client’s success is our success. And you make it happen! Payment systems are complex, regulated and everchanging. We are an established market leading brand who are focused on drivi...
  • 21 Days Ago

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Fraud Ops Manager
  • Citi
  • JACKSONVILLE, FL OTHER
  • The Fraud Ops Manager is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to develop fraud management policies, pro...
  • 3 Days Ago

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Operations Manager
  • Operations Manager
  • Clearwater, FL FULL_TIME
  • We are hiring an Operations Manager! Responsibilities: Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer. Analyzes service issues and identify trends. Suc...
  • 21 Days Ago

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Head of Global Intelligence and Fusion Center - Fraud Risk Sr. Group Manager
  • Citi
  • JACKSONVILLE, FL OTHER
  • About the Financial Crimes and Fraud Prevention OrganizationThe financial crimes environment continues to be challenging, with cybercrime worldwide remaining highly lucrative and criminals becoming mo...
  • 3 Days Ago

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Compliance and Ethics Manager (Investigations)
  • Thomas Brooke International
  • Medina, OH
  • The Opportunity Fortune manufacturing company with strong history of that are the foundation of its Compliance program. ...
  • 4/24/2024 12:00:00 AM

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EHS Coordinator (Data Center Construction)
  • SAVI EHS
  • Hillsboro, OR
  • Job Description Job Description Compensation $40.00 per hour (40-50 hours per week) Employment Type Full-Time (3 months,...
  • 4/24/2024 12:00:00 AM

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Special Investigator Managed Care - DMV Counties only
  • AmeriHealth Caritas
  • Washington, DC
  • Job Brief This position will work as a remote employee but must reside in DC or surrounding areas contractually: Montgom...
  • 4/22/2024 12:00:00 AM

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Services Specialist 9-12 Alpena/Montmorency County (Case Manager/ Investigator) - Current Vacancy
  • State Of Michigan
  • Alpena, MI
  • The MDHHS mission is to provide opportunities, services, and programs that promote a healthy, safe, and stable environme...
  • 4/22/2024 12:00:00 AM

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Safety Manager 1099 Short Term
  • SAVI EHS
  • Berlin Center, OH
  • Job Description Job Description Compensation $40.00 1099 Employment Type Short Term (2 weeks) Why Work Here? SAVI EHS is...
  • 4/22/2024 12:00:00 AM

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Analyst, Fraud Investigations
  • Upgrade
  • Phoenix, AZ
  • Upgrade is a fintech company that provides affordable and responsible credit, mobile banking, and payment products to ev...
  • 4/21/2024 12:00:00 AM

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Investigation Owner
  • CSL Behring
  • Bradley, IL
  • This role is responsible for leading investigations to ensure the written investigation report contains the technical me...
  • 4/5/2024 12:00:00 AM

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Medical Science Liaison (m/f/x)
  • CSL Behring
  • Wien, Wien
  • To strengthen our Medical team in Vienna, Austria, we are currently hiring a Medical Science Liaison (m/f/x) (Fulltime /...
  • 3/26/2024 12:00:00 AM

Florida (/ˈflɒrɪdə/ (listen); Spanish for "land of flowers") is the southernmost contiguous state in the United States. The state is bordered to the west by the Gulf of Mexico, to the northwest by Alabama, to the north by Georgia, to the east by the Atlantic Ocean, and to the south by the Straits of Florida. Florida is the 22nd-most extensive (65,755 sq mi or 170,300 km2), the 3rd-most populous (21,312,211 inhabitants), and the 8th-most densely populated (384.3/sq mi or 148.4/km2) of the U.S. states. Jacksonville is the most populous municipality in the state and the largest city by area in th...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Fraud Investigation Manager jobs
$112,776 to $131,516

Fraud Investigation Manager in Springfield, MA
But a fraud investigation is still a workplace investigation.
January 02, 2020
Fraud Investigation Manager in Madison, WI
Conduct better fraud investigations with logical workflow rules that keep investigations on track and ensure nothing falls through the cracks.
February 08, 2020
A fraud investigation determines whether some scam has occurred and gathers evidence both to prove improper conduct and identify weaknesses in internal controls.
February 06, 2020
Fraud Investigation Manager in Virginia Beach, VA
You will be an integral member of a team of investigators, analysts and specialists conducting complex investigations of fraud activity.
December 06, 2019