Fraud Investigation Manager jobs in Tennessee

Fraud Investigation Manager manages the operations of the fraud investigations department. Develops policies and procedures to prevent fraud activities and to recover any incurred losses. Being a Fraud Investigation Manager identifies the weakness of current control process and recommends enhancements. Collaborates investigation with appropriate business partners and local, state and federal authorities. Additionally, Fraud Investigation Manager requires a bachelor's degree. Typically reports to a head of a unit/department. The Fraud Investigation Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Fraud Investigation Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)

F
Fraud Operations Manager
  • Fortera Federal Credit Union
  • Clarksville, TN FULL_TIME
  • Position Purpose


    The Fraud Operations Manager analyzes moderate to complex account activity utilizing various fraud tools to detect and prevent fraudulent activity. Identifies and escalates to the VP, Risk Management, any suspected, alleged or known internal and external fraud investigations against the Credit Union and its members. Reports directly to the VP, Risk Management and will be a member of the Risk Management Department. Conducts investigations as well as researching and identifying all possible avenues to recover funds and/or property obtained by such fraud, coordinating with appropriate law enforcement agencies to help identify and facilitate the prosecution of the person(s) perpetrating such fraud. Ensures compliance with established Credit Union policies and procedures, supporting the Compliance Management Program. Performs all duties in accordance with the Credit Union’s policies and procedures and all federal and U.S. state laws and regulations wherein the Credit Union operates.


    Essential Functions and Basic Duties


    • Proactively assists in the oversight of a proactive Fraud Risk Management Program using data extraction, data analytics and management reporting.
    • Identifies and monitors fraud risks within the organization.
    • Contributes to the development and implementation of Fraud Risk processes, tools, policies, standards, and procedures in alignment with the Fraud Risk Program.
    • Analyzes activity to detect and prevent fraudulent activity based on reports, alerts, or notifications from third parties requesting assistance.
    • Analyzes potential check and deposit fraud, debit card, and checking irregularities, including returned deposited items, wire and ACH activity, check kiting, new account fraud activity, commercial and consumer loan fraud, and any other suspicious activities.
    • Oversees and performs investigations regarding actual and suspected fraud activities, providing oversight and appropriate resolution to the business units.
    • Prepares in-depth fraud case investigations narratives, which support: Suspicious Incident Reporting, Elder Abuse Reporting, Subpoenas, Human Resource corrective action, and police reports.
    • Prepares and analyzes internal and external fraud loss data reporting to monitor risk management activities associated with significant losses.
    • Risk assesses the effectiveness of anti-fraud programs and controls in place.
    • Effectively communicates emerging and/or changing risk and related control opportunities and enhancements to senior management.
    • Collaborates with Risk Management Department to comprehend, develop, and perform Key Risk Indicators reporting.
    • Maintains awareness of key process changes, system changes, organization or governance structure, and key outsourcing arrangements/vendor exposure and how they impact operational risk management.
    • Assists management in the development and implementation of the anti-fraud control activities both preventative and detective controls.
    • Prepares monthly/quarterly management reports of all activities, including averted and sustained losses, and recovered monies.
    • Adheres to all regulatory filing timelines.
    • Follows policies and procedures, complete tasks correctly and on time, and support the Credit Union’s goals and values.
    • Performs other duties as assigned by management.

    Performance Measurements


    • Demonstrate knowledge of, adherence to, monitoring and responsibility for compliance with state and federal regulations and laws as they pertain to this position to include but not limited to the following: Regulation Z (Truth-In-Lending Act), Regulation B (Equal Credit Opportunity Act), FHA (Fair Housing Act), Home Mortgage Disclosure Act, Real Estate Settlement Procedures Act, Fair Credit Reporting Act, Bank Secrecy Act in conjunction with the USA PATRIOT Act, Anti-Money Laundering and Customer Information Program, and Right to Financial Privacy Act (state and federal).
    • Communicate in a create clear and concise summary documents of on-going investigations and provide detailed instructions to team members.
    • Analyze complex situations, provide guidance, make recommendations, and/or escalate issues timely.
    • Communicate effectively with all management levels to assess business needs in a professional manner.
    • Maintain and update documents in timely manner on SharePoint.
    • Make informal and formal presentations, inside and outside the organization; speak before assigned team or other groups as needed.
    • Ability to work with little to no supervision while performing duties.
    • Fortera core values are satisfactorily demonstrated.

    Special Note: Fortera Federal Credit Union is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.


    Please be advised, visa sponsorship is not available for this position.




    Required Skills

    Required Skills/Abilities:


    • Ability to resolve problems and function without supervision
    • Strong strategic and tactical analytical skills as well as the ability to exercise discretionary judgment.
    • Strong oral and written communication skills.
    • Able to work in a cooperative manner with others.
    • Process-driven with the capability to design and implement solutions for increased efficiency and management oversight
    • Strong organizational skills
    • Ability to use a PC, related software applications and standard office equipment
    • Strong proficiency with MS Office Suite required (MS Word, MS Excel, and MS PowerPoint).
    • Professional dress, appearance, and attitude
    • Ability to deal with complex difficult problems involving multiple facets and variables in non-standardized situations.
    • Must have the ability to work independently, as a team, and handle multiple tasks in a high-volume lending environment
    • Able to meet deadlines and maintain an effective and efficient workflow.
    • Ability to work-well under pressure while always promoting a professional image of the Credit Union.
    • Regular and predictable attendance.

    Physical Activities and Requirements


    Finger Dexterity:


    • Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together.

    Talking:

    • Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.

    Average Hearing:

    • Able to hear average or normal conversations and receive ordinary information.

    Repetitive Motion:


    • Movements frequently and regularly required using the wrists, hands, and/or fingers.

    Average Visual Abilities:


    • Average, ordinary, visual acuity necessary to prepare or inspect documents or products or operate machinery.

    Physical Strength:

    • Sedentary work; sitting most of the time. Exerts up to 10 lbs. of force occasionally. (Almost all office jobs.)

    Working Conditions


    None:


    • No hazardous or significantly unpleasant conditions (such as in a typical office).

    Mental Activities and Requirements


    Reasoning Ability:


    • Ability to apply common sense understanding to carry out detailed but uninvolved instructions and to deal with problems involving a few variables.

    Mathematics Ability:


    • Ability to perform basic math skills and to use decimals to compute ratios and percents, and to draw and interpret graphs.

    Language Ability:


    • Able to read periodicals, journals, manuals, dictionaries, thesauruses, and encyclopedias. Ability to prepare business letters, proposals, summaries, and reports using prescribed format and conforming to all rules of punctuation, grammar, diction, and style. Ability to conduct training, communicate at panel discussions and make professional presentations.



    Required Experience

    Education/Certification:

    • Bachelor’s Degree in business administration, criminal justice, or related field or an equivalent combination of formal education and experience.

    Preferred Knowledge:


    • Fraud risk analysis in the financial services industry
    • Monetary control and applicable regulations.
    • Credit Union administration, lending and operations products and services; related state and federal laws and regulations, and other Credit Union operational policies and procedures.

    Experience Required:

    • Five to seven years of experience in financial institution operations or working financial crimes investigations of which at least three years should be in a comparable management position.
  • 19 Days Ago

T
Anti-Fraud Operations Training Program Manager - USDS
  • TikTok
  • Nashville, TN OTHER
  • Responsibilities About TikTok U.S. Data Security TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. U.S. Data Security (“USDS”) is a sub...
  • 2 Days Ago

C
Fraud Investigator
  • ClientSolv Technologies
  • Nashville, TN OTHER
  • Company DescriptionClientSolv Technologies is an IT solution firm with over a decade of experience serving Fortune 1000 companies, public sector and small to medium sized companies. ClientSolv Technol...
  • 22 Days Ago

F
Fraud Representative
  • Fedex Employee Credit Association
  • Memphis, TN OTHER
  • Overview Looking for a career in the financial industry? We are hiring immediately! Full-time with benefits! FedEx Employees Credit Association (est. 1974) is a not-for-profit federal credit union whi...
  • 1 Month Ago

F
Special Agent
  • Federal Bureau of Investigation
  • Memphis, TN FULL_TIME
  • HOW TO APPLYSTEP 1: Click on the “Apply on Company Site” button to be directed to the FBIJobs Careers website.STEP 2: Click the “Start” button to begin. You will be prompted to either Sign In to conti...
  • 23 Days Ago

F
Special Agent: Education/Teaching Background
  • Federal Bureau of Investigation
  • Memphis, TN FULL_TIME
  • HOW TO APPLYSTEP 1: Click on the “Apply” button to be directed to the FBIJobs Careers website.STEP 2: Click the “Start” button to begin. You will be prompted to either Sign In to continue or to regist...
  • 23 Days Ago

T
* Current Vacancies**Services Specialist 9/10/P11 Clare County (Case Manager/ Investigator)
  • The State of MI
  • Harrison, MI
  • The MDHHS mission is to provide opportunities, services, and programs that promote a healthy, safe, and stable environme...
  • 3/28/2024 12:00:00 AM

S
Environmental Health & Safety (EHS) Consultant
  • SAVI EHS
  • Jacksonville, FL
  • Job Description Job Description Compensation $50.00 an Hour Employment Type Part Time (8 Hours a Week) 11 Months Job Des...
  • 3/28/2024 12:00:00 AM

B
Fraud Investigator
  • BM Technologies, Inc. (BMTX) f/k/a BankMobile
  • Malvern, PA
  • Job Title: Fraud Investigator Reporting to: Fraud Investigations Manager About The Role The Fraud Investigator is respon...
  • 3/27/2024 12:00:00 AM

T
Compliance and Ethics Manager (Investigations)
  • Thomas Brooke International
  • Medina, OH
  • The Opportunity Fortune manufacturing company with strong history of that are the foundation of its Compliance program. ...
  • 3/27/2024 12:00:00 AM

S
Senior EHS Manager (Data Center Construction)
  • SAVI EHS
  • Fayetteville, GA
  • Job Description Job Description Compensation $120,000.00 - $140.000.00 annual salary Vehicle allowance Annual bonus Empl...
  • 3/27/2024 12:00:00 AM

A
Senior Special Investigations Manager (Hybrid)
  • American Family Insurance - Corporate
  • Madison, WI
  • This is a senior/ second level manager that recommends and manages enterprise claim philosophies, policies, and procedur...
  • 3/26/2024 12:00:00 AM

H
Sr. Compliance Investigator
  • Howard Sloan Financial
  • Tampa, FL
  • Job Description Job Description The day-to-day responsibilities of this role is heavily in the pre-paid card program are...
  • 3/24/2024 12:00:00 AM

C
Medical Science Liaison (m/f/x)
  • CSL Behring
  • Wien, Wien
  • To strengthen our Medical team in Vienna, Austria, we are currently hiring a Medical Science Liaison (m/f/x) (Fulltime /...
  • 3/15/2024 12:00:00 AM

Tennessee borders eight other states: Kentucky and Virginia to the north; North Carolina to the east; Georgia, Alabama, and Mississippi on the south; Arkansas and Missouri on the Mississippi River to the west. Tennessee is tied with Missouri as the state bordering the most other states. The state is trisected by the Tennessee River. The highest point in the state is Clingmans Dome at 6,643 feet (2,025 m). Clingmans Dome, which lies on Tennessee's eastern border, is the highest point on the Appalachian Trail, and is the third highest peak in the United States east of the Mississippi River. The ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Fraud Investigation Manager jobs
$108,911 to $127,011

Fraud Investigation Manager in Springfield, MA
But a fraud investigation is still a workplace investigation.
January 02, 2020
Fraud Investigation Manager in Madison, WI
Conduct better fraud investigations with logical workflow rules that keep investigations on track and ensure nothing falls through the cracks.
February 08, 2020
A fraud investigation determines whether some scam has occurred and gathers evidence both to prove improper conduct and identify weaknesses in internal controls.
February 06, 2020
Fraud Investigation Manager in Virginia Beach, VA
You will be an integral member of a team of investigators, analysts and specialists conducting complex investigations of fraud activity.
December 06, 2019