Fraud Investigation Supervisor supervises the development of policies and procedures for proactive fraud monitoring. Documents the current control process and recommends enhancements. Being a Fraud Investigation Supervisor collaborates investigation with appropriate business partners and local, state and federal authorities. Requires a bachelor's degree. Additionally, Fraud Investigation Supervisor typically reports to a manager or head of a unit/department. The Fraud Investigation Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Fraud Investigation Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
This position is located at ourBillings, MT Downtown branch.
What's Important to You
We know your career is just one aspect of a meaningful, complex, and demanding life. That's why we designed our compensation and benefits package to provide employees and their families with as much choice as possible.
We encourage you to apply. Reach for what you want and tell us why your work ethic and willingness to learn make you a natural fit for #TeamFirstInterstate.
SUMMARY
The Director of Fraud Risk Management is responsible for the leadership and management necessary for implementing the fraud risk strategy for the organization. This role reports to the Chief Risk Officer and ensures an appropriate structure exists to support the operations of the business units while protecting the institution. The Director of Fraud Risk Management is responsible for developing tools, practices, policies, and procedures for implementing effective fraud prevention strategies. In addition, analyzing and reporting fraud loss and preventions metrics to proactively implement fraud prevention techniques.
ESSENTIAL DUTIES & RESPONSIBILITIES include the following: other duties may be assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Master's Degree in Risk Management type discipline or other technology areas and/or more than 10 years of relevant experience. At least 5-10 years of relevant fraud risk management experience in the financial services industry, gained with another similar sized financial institution / consultancy.
OTHER SKILLS & REQUIREMENTS
Computer skills essential, including MS Office Suite and strong experience with MS Excel. Experience in with data science tools and languages is beneficial (e.g., SQL, Python, SAS, Tableau, PowerBI). Experience with industry-leading fraud detection tools is also beneficial (e.g., FIS, Fiserv, FICO, Verafin, Ensenta). (Previous Leadership / People Management responsibilities. Understanding of the challenges related to implementing organizational changes. Strong analytical and critical thinking skills, and ability to anticipate barriers and opportunities. Capability to manage multiple demands and to adapt to new challenges and shifting priorities. Ability to travel as required.
LANGUAGE SKILLS
Ability to read, analyze, and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to write speeches and articles using original or innovative techniques or style. Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups, and/or boards of directors.
MATHEMATICAL SKILLS
Ability to work with mathematical concepts such as probability and statistical inference,
and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
REASONING ABILITY
Ability to apply principles or logical or scientific thinking to a wide range of intellectual and practical problems. Ability to deal with nonverbal symbolism (formulas, scientific equations, graphs, etc.,) in its most difficult phases. Ability to deal with a variety of abstract and concrete variables.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly required to walk and talk or hear. The employee frequently is required to stand and sit. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds.
**If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal.
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