Fraud Investigation Supervisor jobs in Colorado Springs, CO

Fraud Investigation Supervisor supervises the development of policies and procedures for proactive fraud monitoring. Documents the current control process and recommends enhancements. Being a Fraud Investigation Supervisor collaborates investigation with appropriate business partners and local, state and federal authorities. Requires a bachelor's degree. Additionally, Fraud Investigation Supervisor typically reports to a manager or head of a unit/department. The Fraud Investigation Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Fraud Investigation Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Director, Fraud Member Resolution
  • JobRapido
  • colorado, CO FULL_TIME
  • Why USAA? Let's do something that really matters.
    At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members.
    We believe in our core values of honesty, integrity, loyalty, and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special!
    As a dedicated Director, Fraud Member Resolution, you will oversee a team responsible for the development, implementation and oversight of programs that support effective Risk and compliance management in the first line of defense. Supports business leader adherence to the established Risk framework and ongoing supervision of business controls and is accountable for the development and mentoring of a high performing team responsible for Risk and control self-assessments, identifying control failures, facilitating Risk and compliance remediation, internal and external audits and regulatory exams, and monitoring the of first line of defense in an effort to minimize Risk exposures and strengthen the overall control environment.
    We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position.
    This position can work remotely in the continental U.S. with occasional business travel.

    The Opportunity What you'll do:

    • Directs staff and initiatives that support Risk and control management programs, to include governance support, Risk oversight, Risk infrastructure development, Risk identification, quantification, aggregation, and emerging Risks.

    • Advises senior management and influences process change.

    • Builds and leads a high performing team of Risk and internal control professionals through recruitment, training, coaching, performance management and related managerial activities.

    • Handles consulting relationships with internal and external clients regarding budget and implementation results and Risk mitigation plans as appropriate.

    • Partners with key collaborators in the business and is responsible for the identification, assessment and documentation of Risks and controls, including Risks associated with new or modified products, services, distribution channels, regulations and/or third-party operations.

    • Reviews, communicates and recommends the development of governance policies and procedures in partnership with senior leaders to ensure appropriateness and adequacy versus industry best practices and regulatory requirements.

    • Provides counsel to business unit managers on Risk management issues and supports the evaluation of new product strategies on their impact to USAA's Risk profile.

    • Educates Risk owners on Risk/control best practices and may work with other lines of defense in the development and implementation of controls.

    • Innovates processes for collecting accurate and complete internal loss data from business areas.

    • Directs analysis and data mining initiatives that identify, validate, and lead emerging Risk exposures, as necessary.

    • Assists in the early identification of Risk trends by establishing and monitoring key performance and Risk indicators.

    • Oversees the preparation of key reports and communications and may present to governance committees, senior leaders, regulatory bodies and the USAA Board of Directors.

    • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

    What you have:

    • Bachelor's Degree in Risk Management, Business, Finance or related field of study; OR 4 years of Financial Fraud experience (in addition to the minimum years of experience required) may be substituted in lieu of degree

    • 8 years of experience supporting Risk and/or compliance related activities in a financial services operating environment or other relevant industry; OR 8 years of experience in a relevant quantitative discipline; OR Advanced degree or designation in a Risk management or quantitative subject area, and 6 years of experience supporting Risk and/or compliance related activities; OR PhD in a Risk management or quantitative subject area, and 4 years of experience supporting Risk and/or compliance related activities.

    • 3 years of direct team lead or people management experience.

    • Knowledge of federal laws, rules, regulations, and applicable guidance to include: OCC Heightened Standards, BSA/AML, REG E, REG CC, UDAAP/UDAP, TILA/REG Z, SCRA, FCRA, MLA.

    What sets you apart:

    • Experience in Fraud at a Financial Institution

    • Strong influential written and verbal communication skills.

    • Expert knowledge of Microsoft Office

    • Issues Management experience

    • Working with Regulators

    • US military experience through military service or a military spouse/domestic partner

    The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

    What we offer:

    Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $120,550-$230,400.

    Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

    Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

    For more details on our outstanding benefits, please visit our benefits page on

    Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

    USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


    About the Company:
    JobRapido



  • 3 Days Ago

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Adjunct Instructor - Forensic Investigation - CTU Colorado Springs
  • Perdoceo Education Corporation
  • Colorado, CO FULL_TIME
  • Position Description Consistent with and supportive of CTU’s mission (to provide industry-relevant higher education to a diverse student population through innovative technology and experienced facult...
  • 2 Months Ago

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Fraud Member Resolution - Mid Level
  • JobRapido
  • colorado, CO FULL_TIME
  • Why USAA? Let's do something that really matters.At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our empl...
  • 3 Days Ago

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Fraud Member Resolution - Senior Level
  • JobRapido
  • colorado, CO FULL_TIME
  • Why USAA? Let's do something that really matters.At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our empl...
  • 4 Days Ago

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Department Supervisor
  • The Home Depot
  • Canon, CO FULL_TIME
  • Job DescriptionDepartment Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addit...
  • 9 Days Ago

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Restaurant supervisor
  • Doubletree by Hilton
  • Durango, CO FULL_TIME
  • Come join the : 1 Best Workplace in the World 1 Best Company in the US & 1 Best Company for Women according to 2023 100 Best Companies to Work ®! A Restaurant Supervisor is responsible for assisting m...
  • 9 Days Ago

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0 Fraud Investigation Supervisor jobs found in Colorado Springs, CO area

Colorado Springs is a home rule municipality that is the largest city by area in Colorado as well as the county seat and the most populous municipality of El Paso County, Colorado, United States. Colorado Springs is located in the east central portion of the state. It is situated on Fountain Creek and is located 60 miles (97 km) south of the Colorado State Capitol in Denver. At 6,035 feet (1,839 m) the city stands over 1 mile (1.6 km) above sea level, though some areas of the city are significantly higher and lower. Colorado Springs is situated near the base of Pikes Peak, which rises 14,115 f...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Fraud Investigation Supervisor jobs
$101,594 to $118,484
Colorado Springs, Colorado area prices
were up 2.3% from a year ago

Fraud Investigation Supervisor in Anaheim, CA
Demand for private investigators is expected to rise in coming years; cyber crimes such as identity theft, financial scams and insurance fraud have grown in recent years with technological advances, causing an increased need to fraud investigation.
December 24, 2019
Fraud Investigation Supervisor in Longview, TX
The department has about 70 open fraud cases right now, which is small considering they have approximately 995 people receiving benefits from the food assistance program alone.
December 11, 2019
Fraud Investigation Supervisor in Las Vegas, NV
Janice Rice, the department’s fraud supervisor, spoke to the Rotary Club Wednesday about how fraud cases are investigated and the consequences for those who commit this crime.
December 10, 2019