Fraud Investigation Supervisor supervises the development of policies and procedures for proactive fraud monitoring. Documents the current control process and recommends enhancements. Being a Fraud Investigation Supervisor collaborates investigation with appropriate business partners and local, state and federal authorities. Requires a bachelor's degree. Additionally, Fraud Investigation Supervisor typically reports to a manager or head of a unit/department. The Fraud Investigation Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Fraud Investigation Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Investigative Representative - This position will work directly with patients to verify the accuracy of claim information and to supply any missing information. The Investigative Representative will be speaking with patients to obtain all necessary information needed for third party coordination and ensure information is gathered and notated properly. Teamwork will be essential for this position. Representatives will need great communication and organizational skills to fulfill duties required for this position. Representatives will need great communication and organizational skills to fulfill duties required for this position.
Essential Duties
Answering inbound calls and making outbound calls, while demonstrating proper phone etiquette and HIPAA compliance
Obtaining accident details
Properly noting the account and dropping tasks to the correct department
Performing Scout search for possible claims
High School Diploma or GED
Strong knowledge of computer skill and typing
Intermediate knowledge of Outlook, Excel, and PowerPoint
Dependable and Detailed individual with organizational skills
Great Communication skills
Recommended- 1 to 2 years experience in administrative and/or telephone communications
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0 Fraud Investigation Supervisor jobs found in Memphis, TN area